Skip to content
‹ Back to IndustriesRetail

MarketScale Retail 01/07/19: A Good 2018 and a Bright 2019

The future of retail is bright, according to industry analysts Stephanie Sullivan and Tony D’Onofrio. Both agree that the economy is driving the retail boom, especially the fantastic holiday sales. However, innovation is also acting as a major disruptor. What this means for the retail industry as a whole, as well as specific sectors…

This story was produced through MarketScale. See how Retail teams put it to work with Sales Enablement.

·
Share
MarketScale Retail 01/07/19: A Good 2018 and a Bright 2019

Free workspace

Turn your Retail expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

The future of retail is bright, according to industry analysts Stephanie Sullivan and Tony D’Onofrio. Both agree that the economy is driving the retail boom, especially the fantastic holiday sales. However, innovation is also acting as a major disruptor. What this means for the retail industry as a whole, as well as specific sectors within the industry, are investigated in these two fascinating interviews.

Confessions of a Black Friday Shopper

The world doorbuster brings a smile to Stephenie Sullivan’s face as she remembers lining up on Friday morning with her family to get a great deal. Nowadays, Stephenie is an Arkansas retail analyst, professional development consultant, and frequent Marketscale Retail guest who recently shared her insight on this year’s holiday sales results.

“This was an outstanding year in holiday retail sales, the best in years,” Stephenie says, citing a 5.1 percent increase in overall sales over 2017. “This goes hand in hand with a good economy, a low employment rate, and people with money in their pockets, feeling confident in their spending.”

Tony D’Onofrio, CEO of TD Insights, says that retail had a very good year in 2018, especially during the holiday season. He says the department stores struggled through the holiday season, but the rest of retail did extremely well. “2019 will be the year 73 million Millennials will overtake the 72 million Baby Boomers, which was the largest generation,” D’Onofrio says. “and I think that’s a major opportunity for retailers going forward.”

D’Onofrio says that Millennials want experiences more personalized and brands that understand their unique needs, and brands that take advantage of that will succeed. He also says that connectivity with smart phones is going to be more important going forward, especially connecting them to physical stores to create unique personal experiences and even eliminating cashiers. Overall, D’Onofrio is bullish about the future of retail, both because of the booming economy and because of the disruptive innovations already working their creative destruction magic.

For the latest news, videos, and podcasts in the Retail Industry, be sure to subscribe to our industry publication.

Follow us on social media for the latest updates in B2B!

Twitter – @RetailMKSL

Facebook – facebook.com/marketscale

LinkedIn – linkedin.com/company/marketscale

Your experts belong here

Every story in MarketScale Retail starts with a company putting its merchandising leads, store operations teams, and category managers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Category buyers trust operators, so your merchandising leads shorten the distance between first search and first call.

Book DemoSee how it works15 minutes, straight to a calendar.
B2B Weekly

The week in Retail, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Retail: are you visible to AI?

Before they reach out, Retail buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Retail expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your merchandising leads, store operations teams, and category managers into the articles, video, and social content Retail buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Retail Insights

Sunoco to shift Go Rewards and Journie Rewards to VLG, starting in early 2027

Sunoco will move Go Rewards and Journie Rewards, the program it got with Parkland, onto Velocity Logic Group's loyalty platform, starting with a phased rollout in early 2027. VLG will run the apps, the account migration and partner redemption. Sunoco's new Credit One card pays an extra 3 cents a gallon only when linked to the app.

  • 01Sunoco is handing one vendor its loyalty apps, account migration, Pay with Points redemption and partner connections in two countries, with a phased rollout from early 2027 and automatic balance transfers while earning and redemption continue during the transition.
  • 02Three of the new Credit One card's 12 cents a gallon depend on linking the card to the Sunoco app, so the app and the platform behind it now help set the price at the pump.
  • 03Sunoco counts about 400 stores of its own in the U.S. but roughly 5,700 Sunoco-branded U.S. locations, so a loyalty platform has to work well beyond the sites the company runs itself.

Nov 13, 2026

RFID projects risk failure when IT or store ops owns them alone

RFID projects risk failure when IT or store ops owns them alone

DataScan engineers Kelsey Grolig and Carlos Rego argue RFID success depends on a defined business problem, cross-functional ownership and a road map, and Rego says IT-only or operations-only projects carry a high probability of failure. NRF reports American Eagle moved from 95% to 99% inventory accuracy across 500-plus stores, while the RAIN Alliance says 2025 chip shipments fell to 42.7 billion.

  • 01Carlos Rego of DataScan says RFID projects owned only by IT or only by store operations carry a high probability of failure; Grolig stresses executive sponsorship and a cross-functional program leader to align teams and the road map.
  • 02American Eagle moved from 95% to 99% inventory accuracy across more than 500 stores over nearly two years, according to NRF, showing the final points of accuracy take sustained operational work rather than a hardware swap.
  • 03RAIN RFID chip shipments fell to 42.7 billion in 2025 from a 2024 record on tariffs and retail destocking, the RAIN Alliance said in April 2026, so market timing shapes rollout pace alongside organizational readiness.

Nov 13, 2026

Amazon's $5.7 billion store quarter is the small part of its retail push

Amazon's $5.7 billion store quarter is the small part of its retail push

Amazon reported $5.7 billion in physical store net sales in Q3 2026, up 2% year over year. Groceries and everyday essentials were about half of the units Amazon sold in Q3, a sign the grocery push is running mostly through delivery. For grocers, Amazon’s delivery-side footprint could matter more than the physical store line.

  • 01When Amazon's CEO talks about 'stores' with hundreds of billions in revenue and double-digit margins, that is the whole retail business; the physical-store line is about $5.7 billion a quarter.
  • 02Groceries and everyday essentials were about half of the units Amazon sold in Q3 while its physical stores grew 2%, a sign the grocery push is running mostly through delivery.
  • 03Growth multiples measured from Amazon's first physical-store quarter in 2017 start from roughly five weeks of Whole Foods sales, so they overstate like-for-like growth.

Nov 12, 2026

Explore More Retail Insights

Read more expert perspectives from across Retail.

Browse Retail Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Retail and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512