Skip to content
‹ Back to IndustriesRetail

MarketScale Retail 01/07/19: A Good 2018 and a Bright 2019

The future of retail is bright, according to industry analysts Stephanie Sullivan and Tony D’Onofrio. Both agree that the economy is driving the retail boom, especially the fantastic holiday sales. However, innovation is also acting as a major disruptor. What this means for the retail industry as a whole, as well as specific sectors…

This story was produced through MarketScale. See how Retail teams put it to work with Sales Enablement.

·
Share
MarketScale Retail 01/07/19: A Good 2018 and a Bright 2019

Free workspace

Turn your Retail expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

The future of retail is bright, according to industry analysts Stephanie Sullivan and Tony D’Onofrio. Both agree that the economy is driving the retail boom, especially the fantastic holiday sales. However, innovation is also acting as a major disruptor. What this means for the retail industry as a whole, as well as specific sectors within the industry, are investigated in these two fascinating interviews.

Confessions of a Black Friday Shopper

The world doorbuster brings a smile to Stephenie Sullivan’s face as she remembers lining up on Friday morning with her family to get a great deal. Nowadays, Stephenie is an Arkansas retail analyst, professional development consultant, and frequent Marketscale Retail guest who recently shared her insight on this year’s holiday sales results.

“This was an outstanding year in holiday retail sales, the best in years,” Stephenie says, citing a 5.1 percent increase in overall sales over 2017. “This goes hand in hand with a good economy, a low employment rate, and people with money in their pockets, feeling confident in their spending.”

Tony D’Onofrio, CEO of TD Insights, says that retail had a very good year in 2018, especially during the holiday season. He says the department stores struggled through the holiday season, but the rest of retail did extremely well. “2019 will be the year 73 million Millennials will overtake the 72 million Baby Boomers, which was the largest generation,” D’Onofrio says. “and I think that’s a major opportunity for retailers going forward.”

D’Onofrio says that Millennials want experiences more personalized and brands that understand their unique needs, and brands that take advantage of that will succeed. He also says that connectivity with smart phones is going to be more important going forward, especially connecting them to physical stores to create unique personal experiences and even eliminating cashiers. Overall, D’Onofrio is bullish about the future of retail, both because of the booming economy and because of the disruptive innovations already working their creative destruction magic.

For the latest news, videos, and podcasts in the Retail Industry, be sure to subscribe to our industry publication.

Follow us on social media for the latest updates in B2B!

Twitter – @RetailMKSL

Facebook – facebook.com/marketscale

LinkedIn – linkedin.com/company/marketscale

Your experts belong here

Every story in MarketScale Retail starts with a company putting its merchandising leads, store operations teams, and category managers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Category buyers trust operators, so your merchandising leads shorten the distance between first search and first call.

Book DemoSee how it works15 minutes, straight to a calendar.
B2B Weekly

The week in Retail, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Retail: are you visible to AI?

Before they reach out, Retail buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Retail expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your merchandising leads, store operations teams, and category managers into the articles, video, and social content Retail buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Retail Insights

The Children's Place files Chapter 11 to pursue a sale

The Children's Place files Chapter 11 to pursue a sale

The Children's Place filed for Chapter 11 on November 8 in New Jersey to oversee a sale of its assets. Bids are due December 9, with the process expected to end by December 2026; stores and e-commerce remain open.

  • 01The Children's Place filed Chapter 11 in the District of New Jersey on November 8 to pursue a sale.
  • 02Bids are due December 9, with the sale process expected to finish by the end of December 2026.
  • 03Stores and e-commerce sites remain open, and the company is pursuing a new term loan from existing secured lenders, subject to court approval.

Nov 9, 2026

Why detecting an event and identifying a shopper are different risks

Why detecting an event and identifying a shopper are different risks

Telaid's Mike Mitchell argues retailers should treat loss prevention technology as a cross-functional decision and keep event detection separate from person identification. Illinois' BIPA sets statutory damages of $1,000 to $5,000 per violation, and the FTC's December 2023 order bars Rite Aid from facial recognition surveillance for five years. Mitchell wants human review before any action against a shopper or employee.

  • 01Mitchell's launch checklist adds operations, legal, privacy, cybersecurity, customer experience, internal communications, HR and store leadership to the two seats, AP and IT, that usually make the call.
  • 02Illinois' BIPA sets statutory damages of $1,000 per negligent violation and $5,000 per reckless one with no proof of harm required, and at least 100 new class actions were filed under it in 2025.
  • 03A missed-scan alert reports a behavior, not intent; SeeChange says cutting false alerts can miss real incidents and recommends judging performance on precision and recall.

Nov 9, 2026

Arko CEO says remodeled stores are generating low double-digit sales growth

Arko CEO says remodeled stores are generating low double-digit sales growth

Arko Corp. Chairman, President and CEO Arie Kotler said that, based on initial results, remodeled stores are generating low double-digit sales growth. Eleven remodels were completed through the third quarter, and Arko expects to finish more than 25 by the end of 2026. In Q3 2026, in-store promotional spending rose about 16% while merchandise margin reached 34.8%. Arko is shifting its focus and capital toward its core portfolio of company-operated stores.

  • 01Arko raised in-store promotional spending about 16% in Q3 2026 and still widened merchandise margin 110 basis points to 34.8%, its 12th straight year-over-year gain.
  • 02Early fas craves remodels are generating low double-digit sales growth, but on only 11 stores; the retained portfolio as a whole grew merchandise sales about 0.8% excluding cigarettes, so the lift has yet to reach the totals.
  • 03The number to watch is retained-store merchandise growth as the remodel count passes 25: if it climbs, the food-led format is scaling; if it stays near 1%, the early results came from a small sample.

Nov 8, 2026

Explore More Retail Insights

Read more expert perspectives from across Retail.

Browse Retail Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Retail and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512