By Navigating Sustainability and Responsible Retail, Businesses Can Reach Better Ethical and Profit Achievements

 

The world is in an era where sustainability and responsible retail business practices are increasingly crucial. For the latest episode of “What Just Happened,” host Christine Russo further explored the hows and whys of this pressing issue by interviewing Cara Smyth, Global Senior Managing Director for ESG and Responsible Retail at Accenture, and Chair of the Board at Fashion Makes Change.

This episode explored the evolving landscape of sustainability in the retail sector. Russo and Smyth discussed the concepts of responsible retail, sustainability, and the integration of environmental, social, and governance (ESG) practices in business. Smyth, with her extensive experience in the apparel industry and a strong focus on sustainability, shared her point of view on how businesses can align profitability with environmental and social responsibility. The conversation covered various aspects of retail, from sourcing, to consumers, and even down to a game plan for a comprehensive approach towards sustainability. Smyth emphasized the importance of profitable and responsible business practices, not just for short-term gains but for long-term sustainability and ethical operations. Their discussion offers a valuable perspective for businesses looking to navigate the complex world of sustainability and responsible retail.

Article written by Alexandra Simon.

Recent Episodes

For many retail brands, growth today isn’t just about innovation — it’s about keeping pace with customers whose expectations are evolving in real time, led by younger generations who expect brands to reflect their values and show up with cultural relevance. In fact, recent research from MG2 found that the overwhelming majority of Gen Z…

Gen Alpha’s coming of age is reshaping retail, with children playing a more visible role in purchase decisions through early preferences around color, comfort, and self-expression. Research continues to show that kids increasingly influence household purchases, especially in apparel and lifestyle categories, pushing brands to rethink how early identity, confidence, and joy are designed…

These days, ‘home’ means more than just four walls. It’s where people reset, gather, and express who they are—raising the bar for what they expect from the brands that help shape those spaces. Consumers are no longer just buying décor—they’re investing in meaning, memory, and moments that last. Research continues to show that people…