ServiceNow Demos – Thirdera
In today’s digital enterprise, data is everywhere—fragmented across systems, siloed by departments, and locked behind outdated workflows. As businesses accelerate their digital transformation, the need for seamless data integration and real-time responsiveness has never been more urgent. Enter workflow data fabric, ServiceNow’s latest innovation designed to unify disparate systems and orchestrate action across them instantly….
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Business Services
Integrity by Thirdera: A Smarter Path to Managing Technical Debt and Risk
In the race to stay ahead, many organizations unknowingly accumulate technical debt—layers of outdated, inefficient, or redundant technology that hinder growth. This silent burden grows with every rushed rollout, skipped upgrade, or patchwork solution, eventually becoming a major business risk. While often mistaken as just an IT problem, technical debt touches every corner of an…
Business Services
Taming the Tangled Web of Enterprise Assets with Landmark Precision
In today’s digital landscape, managing enterprise assets has evolved from a logistical task into a full-blown strategic challenge. Organizations now juggle a complex mix of hardware, software, cloud infrastructure, and mobile devices—often with limited visibility or control. Enter Thirdera‘s Landmark Asset Management, a smart solution crafted for a world where asset sprawl can quietly undermine…
Business Services
Empowering Higher Education Through Digital Transformation with Thirdera’s Edify
Higher education is at a crossroads, caught between legacy systems and the digital expectations of modern students and families. The traditional patchwork of disconnected support services no longer meets the demands of today’s tech-savvy learners. As institutions strive to deliver seamless, intuitive experiences, digitization and automation have become more than just buzzwords—they’re a necessity. Thirdera,…
Business Services
CitizenKey: Empowering Government Transformation Through Digital Innovation
In an age where groceries can be ordered with a tap and doctor visits happen over video, government services remain frustratingly stuck in the analog era. Billions of hours and dollars are lost each year to outdated, paper-based systems that serve neither the public nor the officials who administer them. The need to modernize is…
ServiceNow Demos - Thirdera
Velocity Unlocks New Efficiency and Value in Legal Service Delivery
Velocity, a certified offering built with ServiceNow and developed by Thirdera, is transforming legal service delivery by infusing efficiency and structure into traditionally cumbersome processes. It stands out as a game-changer in legal operations, particularly for teams overwhelmed with unstructured requests and hampered by inefficient intake methods. Integrating seamlessly with the ServiceNow employee center,…
ServiceNow Demos - Thirdera
ServiceNow Demo: Automated Phishing Response with Attentive
Watch this demo to find out how Attentive: Advanced Phishing Response leverages ServiceNow’s Security Incident Response (SIR) User Reported Phishing application, workflow automation, and 3rd party integrations to create an automated end-to-end phishing process that reduces manual labor, time to contain, and time to resolution. Discover how this ServiceNow-approved solution consolidates submitted phishing incidents,…
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PCP Attribution Analysis
Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…
Sydney Health Demo
In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…
Pharmacy Part 1
In this episode, Brent chats with Katie Brennan, National Sales Director at CarelonRx, about making pharmacy benefits more accessible, consistent, and member-friendly. Katie spotlights Carelon new advanced home delivery model, which brings the pharmacy counter—and the pharmacist—into the member’s home. With fewer retail pharmacies offering extended hours and many patients lacking reliable transportation, CarelonRx is…
Inclusive Care
Sammy Gonzalez, Regional Vice President at Elevance Health, joins Brent for a deeply personal and impactful conversation on health equity and inclusive care. Sammy shares a powerful story of medical misdiagnosis tied to cultural assumptions, underscoring how bias—even unintentional—can hinder care quality. He highlights Elevance’s work to improve diversity in provider networks, enhance cultural competency,…
