MarketScale Company
Request a demo
Subscribe
Services
Subscribe
Tuesday, December 5, 2023
Go Back

Unlocking the power and potential of the ServiceNow platform across the world of work.

Welcome to Thirdera, your global ServiceNow services provider. Unlock your business potential through digitization and automation with our experts. Join us in ushering the next era of transformation, now.

Thirdera

A Well-Defined DevOps Strategy Could Resolve the Disconnect between Application Developers and IT Operations

January 2, 2023
Derek Hodge
DevOps
DevOps Connect
IT Service Management
+more
James Kent

 

In the ever-evolving landscape of IT, there is a growing rift between application development groups and traditional IT operations (DevOps). This disconnect, often generated by conflicting priorities and methodologies, poses a significant obstacle for many organizations. The DevOps approach, designed to harmonize these disparate factions, is increasingly embraced by development groups. Yet, a comprehensive tool to bring these principles into synergy with IT operations remains largely elusive. Many C-level executives don’t know what DevOps strategy, and a 2021 survey from Devops.com revealed that only 11% of respondents said their organizations have fully integrated DevOps strategy and practices, highlighting the urgency of this issue.

What if there was a way to bridge this gap and harmonize the often discordant objectives of IT operations and application development teams? How might such an offering revolutionize productivity and redefine operational efficiency?

Derek Hodge, ITSM Practice Manager at Thirdera, demonstrates DevOps Connect, Thirdera’s ServiceNow-certified offering designed to tackle this issue. Throughout his presentation, Hodge dives deep into the core objectives of DevOps Connect, illustrating how this innovative solution can serve both IT operations and application development groups.

Hodge’s presentation highlights these key aspects of DevOps Connect:

  • The principle of a “win-win situation” illustrates how DevOps Connect aims to align the interests of both IT operations and application development teams, enhancing productivity and cohesion
  • A detailed breakdown of DevOps Connect’s key pillars and capabilities, including unlimited change management, traceability, configuration snapshots, and automation of tedious tasks
  • The multi-phased approach of DevOps Connect, designed to accommodate varying levels of maturity within teams, thus ensuring effective integration irrespective of an organization’s current operational model

Derek Hodge, an experienced IT Service Management (ITSM) practitioner, brings industry knowledge. A key player at Thirdera, he has championed many projects emphasizing innovative solutions for complex IT challenges. With a strong background in ITSM and a knack for elucidating intricate technological concepts, Derek facilitates an engaging discussion on the role of DevOps Connect in bridging the divide between IT operations and application development.

Recent Episodes

verizon leaders
View episode

Verizon Leaders: Unlocking Connectivity with the Verizon Partner Network

For a special episode of The Verizon Partner Network the focus was on the considerable role of partnerships in the Verizon Partner Program and the leaders shared their perspectives on the initiative. Their conversation brought about a lot of thought-providing context on the evolving telecommunications landscape. In today’s era, collaboration and integration are key to […]

2024
View episode

Mark Tina Envisions Differences to the Verizon Partner Network in 2024

In the dynamic telecommunications landscape, Verizon’s Partner Network continues to evolve, adapting to new trends and opportunities. For another segment featuring Mark Tina, VP of Indirect Channel Distribution and Channel Chief at Verizon Business Group, he explores exactly what types of significant changes and advancements the Verizon Partner Network will see in 2024. In this […]

verizon business group
View episode

Mark Tina Explores the Importance of Partners in Verizon Business Group Success

A special episode of The Verizon Partner Network focuses on an examination of an industry marked by fierce competition and rapid innovation. But most importantly, how the role of partnerships in a company’s success is increasingly vital. Mark Tina, the VP of Indirect Channel Distribution and Channel Chief at Verizon, details why partners are essential […]