Autocanteen Optimises the Checkout Process with Artificial Intelligence

 

Like in many industries today, artificial intelligence (AI) is shaking up everyday, normal life. For the food service industry in particular, it’s already seen in the data collection and supply chain optimisation, and now a new vendor is looking to optimise the checkout process, too. Intel’s Mike Philpott, Partner Sales Development Manager and host of Optimising the Future podcast, spoke with Sergii Khomenko, co-founder of Autocanteen, about how the organisation’s technology is transforming restaurant, catering, and canteen operations by providing a contactless self-checkout solution through the utilisation of AI.

Khomenko explained where the inspiration for Autocanteen came from, and like every good story, it came from a common, everyday experience. While at a lunch, Khomenko witnessed a cashier performing very monotonous work to process payments. The checkout procedure was time consuming and manual, which meant the queue for getting customers through was lengthy and slow. As one can imagine, nobody likes waiting in a line, especially when they are hungry and ready to eat, so losing customers due to time or dissatisfaction is an issue. Because of this experience and observation, Khomenko and his colleagues began wondering if automation was an option for the canteen checkout process.

Using computer vision and machine learning, Autocanteen created an innovative checkout process that is capable of processing an order and checking out a guest in a mere 10 seconds — significantly shortening the queue, increasing checkout throughput, decreasing food waste, and ultimately leading to a higher revenue stream. However, the road to making these big outcomes in the food service industry did not quite go according to plan… at first.

“By the time we had our product production-ready, the world faced the COVID pandemic, and at that time, hospitality was heavily affected with many sites closed and employees had to requalify,” Khomenko explains. “Fast forward a year or two, businesses reopened, so restaurants reopened, cafeterias, canteens, and it was challenging for these businesses to hire staff again.” This is where Autocanteen was able to showcase the many benefits of its ground-breaking technology and solve a big gap in the food service industry by extending capabilities through self-service, reducing manhours needed to run an establishment, eliminating queues, and reducing waste.

To discover more about Autocanteen’s AI solution, connect with Sergii Khomenko on LinkedIn or visit Autocanteen’s website.

Subscribe to this channel on Apple Podcasts, Spotify, and Google Podcasts to hear more from the Intel Network and Edge Solutions Group.

Follow us on social media for the latest updates in B2B!

Latest

How Teach for America Brings Diversity in Education to Houston Schools
August 12, 2022
Teach for America has been a cornerstone in creating more educators for the nation. The nonprofit founded in 1989 operates in more than two dozen regions across the country and introduces commitment Read more
The Tips Restaurants Need to Avoid Scammers and Extortionists
August 12, 2022
If restaurants didn’t already have enough to deal with during this pandemic, scheming scammers have cooked up an elaborate plot to target them with negative reviews. According to CBS News, there’s Read more
US Inflation Forecasts Marked Higher for 2023, Survey Shows
August 12, 2022
(Bloomberg) -- Economists boosted their inflation estimates for each quarter in 2023, a potentially worrying sign for Federal Reserve policymakers trying to keep price expectations anchored. The personal Read more