Autocanteen Optimises the Checkout Process with Artificial Intelligence

 

Like in many industries today, artificial intelligence (AI) is shaking up everyday, normal life. For the food service industry in particular, it’s already seen in the data collection and supply chain optimisation, and now a new vendor is looking to optimise the checkout process, too. Intel’s Mike Philpott, Partner Sales Development Manager and host of Optimising the Future podcast, spoke with Sergii Khomenko, co-founder of Autocanteen, about how the organisation’s technology is transforming restaurant, catering, and canteen operations by providing a contactless self-checkout solution through the utilisation of AI.

Khomenko explained where the inspiration for Autocanteen came from, and like every good story, it came from a common, everyday experience. While at a lunch, Khomenko witnessed a cashier performing very monotonous work to process payments. The checkout procedure was time consuming and manual, which meant the queue for getting customers through was lengthy and slow. As one can imagine, nobody likes waiting in a line, especially when they are hungry and ready to eat, so losing customers due to time or dissatisfaction is an issue. Because of this experience and observation, Khomenko and his colleagues began wondering if automation was an option for the canteen checkout process.

Using computer vision and machine learning, Autocanteen created an innovative checkout process that is capable of processing an order and checking out a guest in a mere 10 seconds — significantly shortening the queue, increasing checkout throughput, decreasing food waste, and ultimately leading to a higher revenue stream. However, the road to making these big outcomes in the food service industry did not quite go according to plan… at first.

“By the time we had our product production-ready, the world faced the COVID pandemic, and at that time, hospitality was heavily affected with many sites closed and employees had to requalify,” Khomenko explains. “Fast forward a year or two, businesses reopened, so restaurants reopened, cafeterias, canteens, and it was challenging for these businesses to hire staff again.” This is where Autocanteen was able to showcase the many benefits of its ground-breaking technology and solve a big gap in the food service industry by extending capabilities through self-service, reducing manhours needed to run an establishment, eliminating queues, and reducing waste.

To discover more about Autocanteen’s AI solution, connect with Sergii Khomenko on LinkedIn or visit Autocanteen’s website.

Follow us on social media for the latest updates in B2B!

Image

Latest

Fan-Centric Business Transformation
Prop Room
May 23, 2024

In this episode of the Fans First series, Jesse Cole, the mastermind behind the Savannah Bananas, shares with us that in the vibrant world of marketing, creativity knows no bounds—a philosophy embodied by a prop room and studio teeming with eclectic costumes and outlandish ideas. This creative hub, seemingly disconnected from conventional themes like bananas,…

Read More
Ace Gardner and Jacob Lewis discuss NIL Deals and Transfer Portals
NIL Deals and Transfer Portals are Also Impacting College Staff and Their Roles
May 23, 2024

College sports is undergoing a significant transformation with the advent of Name, Image, and Likeness (NIL) rights and the increasing prevalence of transfer portals. These changes are reshaping how college staff operate, presenting both opportunities and challenges. With the rise of NIL deals and transfer portals, understanding the behind-the-scenes impact on college coaching staff…

Read More
sales process automation
The Future of Business Success Lies in Real-Time Feedback and Sales Process Automation
May 22, 2024

Amid the rapid pace of technological advancements, sales processes are undergoing significant changes. Companies are increasingly pressured to enhance efficiency, accuracy, and customer satisfaction. According to Forrester’s 2023 report, a staggering 90% of global business buyers experienced stalled purchasing processes due to economic headwinds, emphasizing the importance of price transparency and the need for…

Read More
thaly palanisamy as new president
Stenograph, LLC Announces Thaly Palanisamy as New President
May 22, 2024

Stenograph, LLC is pleased to announce Thaly Palanisamy as president. In his role, Mr. Palanisamy will guide Stenograph in executing its strategic vision: Empowering the capture, preservation, and accessibility of verbatim records. “Thaly’s leadership skills, combined with the Stenograph strategy deployed by our talented team, will ensure success as we charter our course for the…

Read More