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People First + Driven to Transform

Our people-first approach to technology offers best-in-class service and success rates. With the world of business and technology growing more complex and confusing every minute, CG Infinity keeps it simple for our clients. Your leaders work with our leaders throughout an engagement. The leaders of our small, blended teams work hand in hand with your team to ensure your objective success. We partner with companies in a vast array of industries, including the Energy & Utilities and Financial Services industries, to help them thrive in the modern marketplace by leveraging technology to drive their enterprise. Please see CGInfinity.com for more information.

CG Infinity

Software & Technology

How CG Infinity’s Salesforce Practice Delivers Measurable Client Impact

MarketScale
January 31, 2026
CG Infinity
cost optimization
enterprise technology
Salesforce
+more

 

CG Infinity’s Salesforce practice focuses on delivering clarity, discipline, and real outcomes—helping clients avoid unnecessary spend while building only what truly drives value. With deep expertise across Marketing Cloud, Sales Cloud, and Service Cloud, CG Infinity partners closely with clients to deliver focused, high-impact solutions that make a measurable difference.

Jeff Abernathy, VP of Delivery at CG Infinity, highlights a successful client engagement delivered on time through close partnership between CG Infinity and the client. The effort brought together cross-functional teams to implement an integrated solution that directly supports the client’s operations and growth.

The work underscores CG Infinity’s broader approach to Salesforce delivery—leading with judgment, building with purpose, and ensuring every decision contributes to measurable impact for the client.

Recent Episodes

AI in energy
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May the Agentforce Be With You: AI in Energy Services

Generative AI has moved past being a shiny demo and into the messy reality of enterprise operations—where data lives in different systems, customers expect instant answers, and security teams (rightfully) say “prove it.” In energy services specifically, even small efficiency gains matter: many retail energy providers operate on thin margins, and operational blind spots—billing…

Energy billing
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Nightmare on Revenue Street: Energy Billing Edition

Energy billing is one of those things most people only think about when something goes wrong—an unusually high charge, a missing bill, a surprise shutoff notice, or a rate plan that suddenly doesn’t make sense. With smart meters, more complex pricing options, and different rules in regulated vs. deregulated markets, even a small breakdown…

client engagement
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When Client Engagement Becomes True Partnership

CG Infinity’s Salesforce Practice is built on deep, day-to-day engagement with the organizations it serves. Rather than operating as an external vendor, the team embeds itself with clients—working closely, consistently, and collaboratively—so decisions are informed by real context, trust, and shared accountability. This approach ensures Salesforce solutions are shaped not just by requirements, but…

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