Driving Growth: Interview with Suvro Khan on Customer Success

In this NACS 2024 interview, Suvro Khan from Titan Cloud’s customer success team shares how his team plays a pivotal role in driving client success. By identifying key performance indicators (KPIs) and understanding customer goals, the team crafts tailored strategies that maximize the value of Titan Cloud’s solutions. Khan emphasizes the importance of proactive post-implementation engagement, ensuring the software continues to align with clients’ evolving needs. This commitment to continuous support helps customers achieve long-term business growth and success.

Recent Episodes

In this webinar, Brent Puzak and Nick Viola explore strategies to enhance financial accuracy in fuel supply management. They emphasize the importance of streamlined Bill of Lading (BOL) management, invoicing reconciliation, and real-time dispatch adjustments. Titan Cloud’s platform is showcased as a transformative solution, supporting clients like 7-Eleven and Circle K in managing complex logistics…

In this webinar, Titan Cloud experts Brent Puzak and Nick Viola explore strategies to streamline fuel supply and logistics management. They address challenges like disjointed communication between supply and dispatch teams, which can undermine profitability and operational goals. Highlighting Titan Cloud’s innovative platform, they showcase features such as real-time inventory updates, demand forecasting, and automated…

Titan Cloud experts dive into fuel supply automation, highlighting key challenges in procurement and logistics. They discuss the impact of fragmented communication and manual processes on operational efficiency and profits. The session emphasizes the importance of a centralized data solution for seamless integration of contracts, pricing, and freight rates. Learn how Titan Cloud’s supply management…