Driving Growth: Interview with Suvro Khan on Customer Success

In this NACS 2024 interview, Suvro Khan from Titan Cloud’s customer success team shares how his team plays a pivotal role in driving client success. By identifying key performance indicators (KPIs) and understanding customer goals, the team crafts tailored strategies that maximize the value of Titan Cloud’s solutions. Khan emphasizes the importance of proactive post-implementation engagement, ensuring the software continues to align with clients’ evolving needs. This commitment to continuous support helps customers achieve long-term business growth and success.

Recent Episodes

This webinar showcases how fuel retailers, wholesalers, and carriers can gain clarity and control with a unified platform. Learn how to centralize contracts, allocations, and spot buys, making fuel management more seamless. The session highlights demand forecasting, delivery optimization, and cost-saving strategies to enhance operational efficiency. Discover how automated reconciliation from dispatch to invoicing can…

This webinar explores how companies are overcoming fuel inventory challenges through advanced technology. With real-time tracking and tank system visibility, businesses can identify and mitigate losses caused by leaks, calibration errors, and environmental factors. The discussion highlights how refining tank charts, addressing temperature variances, and improving delivery reconciliation drastically reduce fuel losses. Real-world results demonstrate…

In this webinar, Brent Puzak and Nick Viola explore strategies to enhance financial accuracy in fuel supply management. They emphasize the importance of streamlined Bill of Lading (BOL) management, invoicing reconciliation, and real-time dispatch adjustments. Titan Cloud’s platform is showcased as a transformative solution, supporting clients like 7-Eleven and Circle K in managing complex logistics…