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Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…
In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…
In this episode, Brent chats with Katie Brennan, National Sales Director at CarelonRx, about making pharmacy benefits more accessible, consistent, and member-friendly. Katie spotlights Carelon new advanced home delivery model, which brings the pharmacy counter—and the pharmacist—into the member’s home. With fewer retail pharmacies offering extended hours and many patients lacking reliable transportation, CarelonRx is…
Sammy Gonzalez, Regional Vice President at Elevance Health, joins Brent for a deeply personal and impactful conversation on health equity and inclusive care. Sammy shares a powerful story of medical misdiagnosis tied to cultural assumptions, underscoring how bias—even unintentional—can hinder care quality. He highlights Elevance’s work to improve diversity in provider networks, enhance cultural competency,…
Automated Mobile Robots (AMRs) are transforming how supply chains address the persistent challenge of inventory accuracy. Warehouses and 3PL providers face mounting pressure to maintain real-time stock visibility as ecommerce accelerates fulfillment demands. According to McKinsey & Company, automation can reduce logistics costs by 30% in high-performing operations. AMRs also minimize human error in repetitive…
Logistics networks continue to grow more complex as supply chains race to meet rising ecommerce demand. As of 2024, 80% of consumers expect retailers to offer same-day delivery, with 30% anticipating this service to be free. This pressure is pushing supply chain operators to modernize traditionally overlooked segments like yard management and dock scheduling….
