Go Back

Unlocking the power and potential of the ServiceNow platform across the world of work.

Welcome to Thirdera, your global ServiceNow services provider. Unlock your business potential through digitization and automation with our experts. Join us in ushering the next era of transformation, now.

Thirdera

LIT: Reimagining Tech Solutions

January 4, 2024
LIT
OEMs
ServiceNow
tech solutions
MarketScale

 

Jack Sepple, CEO of LIT, outlines the transformative journey of his company in creating a new asset class in the technology industry. LIT’s innovation lies in its ability to offer tech solutions ‘as a service’ on-premises across different OEMs (Original Equipment Manufacturers) like Dell and HP, and globally in 43 countries. This unique capability allows them to stand out in the market.

A key highlight of LIT’s success story is its transition from manual operations to an automated platform. This shift has resulted in eliminating data discrepancies in order exchanges with OEMs and partners, consolidating inventory sources into a single reliable source, and establishing a unified platform for end-to-end process reporting.

ServiceNow plays a crucial role in Lit’s growth strategy. The company aims to grow as a platform-centric rather than a people-centric organization, emphasizing the importance of automation. ServiceNow also facilitates seamless integration with new partners, equipment providers, and banks within LIT’s ecosystem.

The tangible benefits of implementing ServiceNow include a 10% increase in delivery speeds due to improved order management and an unexpected advantage in processing thousands of invoices monthly through an optical reader feature, initially thought to be outside the finance systems’ scope.

Looking ahead, the company plans to further leverage ServiceNow for analytics and AI to enhance their supply chain and warehousing services, aiming to deliver superior service to their customers.

Sepple’s choice to leverage Thirdera for implementing ServiceNow was influenced by trusted relationships, particularly with Thirdera’s CEO, Jason Wojahn. Thirdera’s skilled team played a vital role in successfully deploying the best solutions for LIT.

Recent Episodes

digital strategies in small retail
View episode

Implementation of Digital Strategies is Helping Smaller Retailers Finally Compete Against Big Box Stores

Some smaller brands and boutiques are setting examples that larger corporations could follow. Smaller and mid-sized retailers are now effectively competing against their larger retail counterparts by utilizing digital innovations. By implementing digital strategies, smaller retailers are enhancing customer value and operational efficiency.  On an informative segment of an Experts Talk retail roundtable to […]

Healthcare data
View episode

AI Meets Healthcare: How PurpleLab is Harnessing Healthcare Data for Better Patient Outcomes

From combating antibiotic resistance to improving patient monitoring, Artificial Intelligence is changing the landscape of healthcare at breakneck speed. And amid soaring demand for cutting-edge analytics, companies like PurpleLab are stepping into the spotlight. Their mission? To harness the power of healthcare data to drive innovation, efficiency, and better patient outcomes. The stakes are […]

View episode

Future-Proofing B2B Marketing: The Critical Role of 3D Interactive Training and Product Demos

As the global business community eagerly anticipates the launch of Apple Vision Pro on February 2, 2024, a significant transformation is underway in the realm of B2B marketing. This transformative era is characterized by the rising prominence of 3D interactive training and product demonstrations. These technologies are revolutionizing the ways in which businesses engage with […]