Videos Building Management
In this episode of Critical Response Stories, Kacie Chappell shares a hard truth many organizations face too late: a business continuity plan is only as strong as the people carrying it out. Kacie has seen that the most successful recoveries start long before the storm hits. They begin with preparation, practice, and a clear…
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Building Management
What Proactive Planning Really Delivers in a Crisis
In this soundbite, Kacie Chappell shares how proactive planning can turn a chaotic emergency into a moment of calm leadership. For Kacie, preparation is not just about logistics. It is what allows teams to step up when it matters most. “When organizations plan before something happens, they really see the benefit in the heat of…
Building Management
What It Takes to Restore a Tornado-Damaged Clinic
When a tornado tore through Oklahoma City in April, BMS CAT was already on-site before many businesses even realized the extent of the tornado damage—including Valor Physical Therapy. Thanks to an existing relationship with Valor’s affiliated hospital, the BMS CAT team was positioned to respond quickly. “We were actually on scene before they knew…
Building Management
How One Florida GM Managed Two Hurricanes in Two Weeks
On this episode of Inside Restoration & Recovery, host Martha Lewis sits down with Shadira Jones, General Manager of BMS CAT’s Tampa office, to talk about resilience, leadership, and preparation during back-to-back hurricanes that hit the Florida coast. With less than two years at BMS CAT under her belt, Shadira was thrust into emergency…
Building Management
What Businesses and Homeowners Should Know About Flood Protection
Many homeowners don’t realize that standard homeowner’s insurance excludes flood protection. That’s a risk worth correcting fast. Lori Callahan, Assistant VP and Account Executive for Personal Lines at B.F. Saul Insurance, stresses the importance of proactive flood coverage. “About 40% of flood insurance claims come from outside high-risk zones,” she explains. Because of that, her…
Building Management
How to Prep for a Smooth Flood Insurance Claim
When it comes to flood insurance, preparation is key. Tyler Ardron, Executive Vice President at Floodproofing.com, often advises homeowners and businesses to take proactive steps before a storm hits. “We deal with this all the time with our clients,” Ardron explains. “Have a list of your belongings, include estimated values, and schedule everything out ahead…
Building Management
Rebuilding After the Tornado with One Call
In April 2023, a powerful tornado tore through Shawnee, Oklahoma, leaving a trail of destruction—including severe damage to Valir Physical Therapy’s local facility. Half the building was left standing, the other half shredded beyond use. But before Valir staff even arrived on site, BMS CAT was already there. “They beat me to the site,”…