Videos – Securitas
In today’s rapidly evolving business landscape, B2B customers expect more than just reliable services—they want proactive partners who deliver personalized value. A Deloitte study found that 62% of B2B customers made additional purchases after a positive customer service experience, underscoring how deeply customer satisfaction influences growth and retention. For security firms, this reinforces…
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Articles Software & Technology
Breaking Barriers: Women Leading in the Security Industry
Despite growing gender diversity in many industries, the security field continues to be largely male-dominated. However, that landscape is evolving as more women in security step into leadership roles, challenge long-standing norms, and contribute to a more inclusive culture. Through mentorship, development programs, and increased visibility, this shift is not only empowering individuals but…
Articles Software & Technology
Securing the Future: AI, Risk Intelligence & The Protection of High-Value Assets
From AI-driven surveillance to dynamic mobile guarding, the way we secure commercial real estate, corporate campuses, and critical infrastructure is undergoing a major transformation. As high-value assets face increasingly complex threats, security is no longer just about cameras and guards—it’s about predictive insights, global awareness, and resilience planning. According to a Securitas discussion,…
Articles Software & Technology
Unveiling Innovative Training for Specialized Data Center Security
As global reliance on data centers surges, so do the demands for highly trained security personnel to protect these mission-critical infrastructures. The complexity of modern data centers—ranging from physical access requirements to AI-integrated systems—requires a new caliber of officer. According to Uptime Institute, 60% of data center outages cost more than $100,000, emphasizing the…
Securitas
Tech Innovation Continues to Demonstrate Value as it Increasingly Evolves
Tech innovation is evolving at a pace today, which is nothing short of revolutionary. This spans from AI to machine learning, and the advancements are transforming a number of industries around the world. But particularly, security services are experiencing a significant shift. The integration of cutting-edge technology is redefining how security is managed, making…
Articles Building Management
Cyber Resilience: To Protect Corporate Assets, Businesses Must Invest in Cybersecurity Training
As cyberattacks occur at increasing frequency, cybersecurity has become a cornerstone of corporate security strategies across all sectors. With businesses increasingly reliant on digital infrastructures, the quality of a company’s cybersecurity training is no longer just an operational requirement — it is a strategic asset. The stakes are high, as a breach can lead…
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How Thoughtful Experience Design Leads to Better Business Outcomes
Salesforce gives organizations the ability to automate marketing, personalize outreach, and manage leads at scale—but those benefits only materialize when complex capabilities are implemented cohesively. Through its Salesforce Practice, CG Infinity brings together Marketing Cloud capabilities—including Email Studio, Automation Studio, and Journey Builder—alongside dynamic content, Cloud Pages, and third-party lead integrations. By designing these…
One Team, Shared Goals: Inside CG Infinity’s Client Philosophy
Successful Salesforce initiatives rely on alignment as much as technology. When partners stay focused on delivery rather than shared priorities, projects risk meeting technical requirements without achieving real business success. The strongest outcomes come from teams that treat client priorities as the foundation for every decision. That mindset defines how Meagan Diegelman, Principal at…
Salesforce Works Best When Informed Judgment Comes First
Salesforce can be a powerful growth platform, but its complexity can put inexperienced organizations at a disadvantage. Without strong in-house expertise, leaders may struggle to assess recommendations, push back on unnecessary scope, or determine whether proposed solutions truly support business outcomes. Over time, this can lead to overbuilt systems, excess cost, and decisions driven…
How CG Infinity’s Focus on Customer Advocacy Drives Better Delivery Outcomes
Strong delivery starts with advocacy—making sure customer priorities are clearly represented, consistently elevated, and never lost as work moves forward. At CG Infinity, that advocacy shows up through proactive thinking, idea-sharing, and a commitment to pushing for better outcomes at every stage of an engagement. Customer voices remain front and center, shaping decisions and guiding…
