Videos – What the Home Health
The 2025 Home Health Final Rule introduces a range of regulatory updates to improve transparency, elevate patient care standards, and stabilize financial practices within the home health sector. With these updates taking effect, home health agencies must adapt quickly, especially as CMS focuses on value-based care and Social Determinants of Health (SDOH). According to…
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Healthcare
Enhancing Patient-Centered Home Health Care Through Proactive Communication and Data Sharing
As the healthcare industry increasingly shifts toward value-based care, seamless transitions between hospitals and home health care agencies are more crucial than ever. Effective communication during the discharge process can reduce hospital readmissions, improve patient outcomes, and enhance overall system efficiency. According to a recent study, poor coordination during hospital discharge contributes to 27%…
Articles Healthcare
What Actually is AI, How Far it’s Come, and How it’s Changing the Home Health Industry
As the healthcare industry continues to grapple with clinician burnout and increasing demands, AI is emerging as a transformative force in home healthcare. With advancements in generative AI and automation, companies are leveraging technology to streamline processes like OASIS documentation, reducing the time burden on clinicians and improving overall care quality. This shift is…
Articles Healthcare
How Admission and Consent Documentation Impacts Timely Initiation of Home Care Services
In today’s rapidly evolving healthcare landscape, the timely initiation of home care services is more crucial than ever. With a growing emphasis on patient-centered care and the shift towards home health, streamlining administrative processes like admission and consent documentation has become essential. Inefficiencies in these processes can lead to delays in care, affecting patient…
Articles Healthcare
MedPAC’s Miss on Reality of Home Health Financial Reality Results in Suggested Cut in 2025 Proposed Rule
The March 2024 MedPAC report recommending a 7% payment reduction for home health agencies in 2025 has sparked significant concern within the industry. Why is this recommendation being met with such resistance, and what does the financial reality of home health agencies look like in contrast to these federal suggestions? Are the MedPAC recommendations…
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How Thoughtful Experience Design Leads to Better Business Outcomes
Salesforce gives organizations the ability to automate marketing, personalize outreach, and manage leads at scale—but those benefits only materialize when complex capabilities are implemented cohesively. Through its Salesforce Practice, CG Infinity brings together Marketing Cloud capabilities—including Email Studio, Automation Studio, and Journey Builder—alongside dynamic content, Cloud Pages, and third-party lead integrations. By designing these…
One Team, Shared Goals: Inside CG Infinity’s Client Philosophy
Successful Salesforce initiatives rely on alignment as much as technology. When partners stay focused on delivery rather than shared priorities, projects risk meeting technical requirements without achieving real business success. The strongest outcomes come from teams that treat client priorities as the foundation for every decision. That mindset defines how Meagan Diegelman, Principal at…
Salesforce Works Best When Informed Judgment Comes First
Salesforce can be a powerful growth platform, but its complexity can put inexperienced organizations at a disadvantage. Without strong in-house expertise, leaders may struggle to assess recommendations, push back on unnecessary scope, or determine whether proposed solutions truly support business outcomes. Over time, this can lead to overbuilt systems, excess cost, and decisions driven…
How CG Infinity’s Focus on Customer Advocacy Drives Better Delivery Outcomes
Strong delivery starts with advocacy—making sure customer priorities are clearly represented, consistently elevated, and never lost as work moves forward. At CG Infinity, that advocacy shows up through proactive thinking, idea-sharing, and a commitment to pushing for better outcomes at every stage of an engagement. Customer voices remain front and center, shaping decisions and guiding…
