ViVE 2025 – Panda Health
Michael Blumenthal from Hyro joins the ViVE show floor to discuss the emerging role of AI in healthcare. She highlights how Hyro is not just talking about AI’s potential but is actively deploying it with healthcare organizations, delivering impactful results. Michael emphasizes Hyro’s success in integrating deeply into the healthcare community, focusing solely on healthcare’s…
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Healthcare
Joshua Titus with Gozio
Joshua from Gozeo joins Amy on Panda Perspectives to discuss how Gozeo is personalizing the patient experience through mobile solutions. Gozeo, a healthcare IT company, serves as a digital front door for health systems, helping engage patients, visitors, and staff. Joshua highlights the growing trend of personalization in healthcare, emphasizing how mobile platforms can tailor…
Healthcare
Scott North with Praia Health
Scott North, Head of Partnerships at Praia Health, joins Panda Perspectives to discuss how Praia is redefining patient experience orchestration. Spun out of Providence in 2023, Praia helps health systems retain patients by unifying fragmented experiences—like lab visits and pharmacy trips—into a single, seamless journey. Scott emphasizes Praia’s focus on long-term engagement, reducing patient leakage,…
Healthcare
Linda Stevenson with Fisher-Titus Health
Linda Stevenson, CIO of Fisher-Titus, shares why she helped launch the rural health community initiative at CHIME and how it’s creating essential momentum for collaboration. Speaking from VIVE 2025, Linda highlights the unique challenges rural hospitals face—from limited budgets to lean staffing—and the importance of collective action. She emphasizes how vendor education is key: once…
Healthcare
Nayan Patel with Upson Regional Medical Center
Nayan Patel, CIO of Upson Regional Medical Center, reflects on the unique challenges and opportunities rural hospitals face in today’s healthcare climate. Speaking from VIVE 2025, he highlights how tighter margins and staffing constraints push rural leaders to be incredibly strategic—often favoring cost-saving innovations and maximizing existing vendor capabilities over chasing new tech. Despite resource…
Healthcare
Josh Newman with John Hopkins Medicine
Josh Newman, VP of Clinical Systems at Johns Hopkins, shares how his team is embracing AI to reduce clinician burnout and reshape health IT delivery. At VIVE 2025, he reflects on their successful DAX pilot and the excitement it’s generated among providers—marking a rare IT win that clinicians actually celebrate. Josh discusses the new mindset…
Healthcare
Faith Balaban with Montage Health
Faith Balaban, Human Experience Manager at Montage Health, shares how her team is leveraging AI and digital health innovation to elevate care and operational efficiency. From piloting ambient documentation tools like DAX to scaling remote patient monitoring, Faith highlights how Montage Health is addressing workforce burnout and improving patient outcomes. She discusses the growing role…
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Craftsmanship and the Soul of Cities with Top Real Estate Developer Mike Ablon
More than half the world already lives in cities—and the UN projects that share will rise to 68% by 2050, adding roughly 2.5 billion more people to urban areas. At the same time, the “experience economy” has reshaped what people value in places: not just what a city has, but how it feels to…
When Client Engagement Becomes True Partnership
CG Infinity’s Salesforce Practice is built on deep, day-to-day engagement with the organizations it serves. Rather than operating as an external vendor, the team embeds itself with clients—working closely, consistently, and collaboratively—so decisions are informed by real context, trust, and shared accountability. This approach ensures Salesforce solutions are shaped not just by requirements, but…
How CG Infinity Brings Cross-Functional Teams Together to Deliver High-Impact Outcomes
CG Infinity’s Salesforce Practice is built around helping organizations move forward together, especially when initiatives span cross-functional teams with different priorities. The focus is on alignment—bringing the right stakeholders into the conversation early and ensuring decisions are made collaboratively so solutions serve the whole organization, not just one function. That capability is reflected in a…
When Building Beats Buying: Salesforce Custom Development Approach at CG Infinity
Salesforce offers a broad ecosystem of tools and integrations, giving organizations flexibility but also introducing constant decisions about when to buy, build, or customize. The strongest strategies apply discipline to those choices, often relying on Salesforce custom development to ensure specific requirements are met without adding unnecessary cost or complexity. That balance is a…
