Women in Hospitality – Visual Matrix
As the hospitality industry evolves, the pressure to balance personalized service with operational efficiency continues to mount. The rise of AI and automation offers a transformative answer—streamlining backend processes while enhancing the guest experience in real-time. From predictive analytics to intuitive chatbots, smart technologies are helping hospitality teams anticipate needs before they arise, offering a…
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Hospitality
Trends in Hospitality Technology
Discover how Visual Matrix is revolutionizing the hotel industry with its state-of-the-art PMS software. Watch as we unveil our strategic move towards cloud-based solutions and labor optimization. Experience the impact as we divulge our upcoming attribute-based selling features. Don’t forget to like, comment, and subscribe to stay a step ahead in the industry with Visual…
Hospitality
40 Years in Hospitality: Navigating Challenges and Celebrating People
In a world where the hospitality industry is increasingly shaped by technology, analytics, and rapid change, one truth remains timeless: great service and genuine human connection are at the core of a memorable hotel stay. While tech tools have revolutionized everything from bookings to back-end accounting, they can never replace the warmth of a friendly…
Hospitality
From Adversity to Inspiration: Nayana Nancy Patel’s Journey in Transforming Hospitality Through Technology and Compassion
The hospitality industry, long defined by warmth and service, is entering a new era—one driven not only by technological advancement but by a deeper human narrative. As hotels embrace AI-powered automation, smart rooms, and predictive maintenance, the real transformation lies in how these innovations amplify empathy, not replace it. Post-pandemic challenges like labor shortages and…
Hospitality
Transforming Hospitality through Collaboration and Inclusive Leadership
The hospitality industry is undergoing a transformation that reaches far beyond technology upgrades or operational efficiency. It’s a movement rooted in human connection, empathy, and inclusivity—qualities that are too often undervalued in business but are proving to be game-changers. As the sector grapples with persistent labor shortages and the pressures of modernization, forward-thinking leaders are…
Hospitality
An Interview with Sarah Dandashy
In an age where travel has become both more accessible and more personal, the hospitality industry finds itself at a pivotal crossroads—balancing high-tech convenience with heartfelt connection. The rise of digital booking platforms, AI-enhanced guest experiences, and social media-influenced decisions has reshaped how travelers explore the world. Yet, despite these technological advances, the essence of…
Hospitality
Empowering Through Knowledge and Authenticity: Legacy of Leadership in Hospitality
Legacy reflects on Mayuri Patel’s journey from growing up in a pioneering hospitality family to becoming an ambassador for AHOA New Jersey. Emphasizing the importance of being well-versed in all aspects of the industry, she advocates for overcoming gender biases and encourages women to assert their value, negotiate confidently, and stay true to themselves. Her…
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Nightmare on Revenue Street: Energy Billing Edition
Energy billing is one of those things most people only think about when something goes wrong—an unusually high charge, a missing bill, a surprise shutoff notice, or a rate plan that suddenly doesn’t make sense. With smart meters, more complex pricing options, and different rules in regulated vs. deregulated markets, even a small breakdown…
Work-Based Learning & Career Coaching with Strada Education: Closing the Gap Between Education and Opportunity
As higher education faces mounting pressure to demonstrate clear career outcomes, institutions are rethinking how learning connects to work and the role of career coaching in that process. Employers continue to report skills gaps, students are questioning the return on investment of a degree, and states are demanding stronger alignment between postsecondary education and…
Craftsmanship and the Soul of Cities with Top Real Estate Developer Mike Ablon
More than half the world already lives in cities—and the UN projects that share will rise to 68% by 2050, adding roughly 2.5 billion more people to urban areas. At the same time, the “experience economy” has reshaped what people value in places: not just what a city has, but how it feels to…
When Client Engagement Becomes True Partnership
CG Infinity’s Salesforce Practice is built on deep, day-to-day engagement with the organizations it serves. Rather than operating as an external vendor, the team embeds itself with clients—working closely, consistently, and collaboratively—so decisions are informed by real context, trust, and shared accountability. This approach ensures Salesforce solutions are shaped not just by requirements, but…
