Women in Hospitality – Visual Matrix
As the hospitality industry evolves, the pressure to balance personalized service with operational efficiency continues to mount. The rise of AI and automation offers a transformative answer—streamlining backend processes while enhancing the guest experience in real-time. From predictive analytics to intuitive chatbots, smart technologies are helping hospitality teams anticipate needs before they arise, offering a…
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Hospitality
Trends in Hospitality Technology
Discover how Visual Matrix is revolutionizing the hotel industry with its state-of-the-art PMS software. Watch as we unveil our strategic move towards cloud-based solutions and labor optimization. Experience the impact as we divulge our upcoming attribute-based selling features. Don’t forget to like, comment, and subscribe to stay a step ahead in the industry with Visual…
Hospitality
40 Years in Hospitality: Navigating Challenges and Celebrating People
In a world where the hospitality industry is increasingly shaped by technology, analytics, and rapid change, one truth remains timeless: great service and genuine human connection are at the core of a memorable hotel stay. While tech tools have revolutionized everything from bookings to back-end accounting, they can never replace the warmth of a friendly…
Hospitality
From Adversity to Inspiration: Nayana Nancy Patel’s Journey in Transforming Hospitality Through Technology and Compassion
The hospitality industry, long defined by warmth and service, is entering a new era—one driven not only by technological advancement but by a deeper human narrative. As hotels embrace AI-powered automation, smart rooms, and predictive maintenance, the real transformation lies in how these innovations amplify empathy, not replace it. Post-pandemic challenges like labor shortages and…
Hospitality
Transforming Hospitality through Collaboration and Inclusive Leadership
The hospitality industry is undergoing a transformation that reaches far beyond technology upgrades or operational efficiency. It’s a movement rooted in human connection, empathy, and inclusivity—qualities that are too often undervalued in business but are proving to be game-changers. As the sector grapples with persistent labor shortages and the pressures of modernization, forward-thinking leaders are…
Hospitality
An Interview with Sarah Dandashy
In an age where travel has become both more accessible and more personal, the hospitality industry finds itself at a pivotal crossroads—balancing high-tech convenience with heartfelt connection. The rise of digital booking platforms, AI-enhanced guest experiences, and social media-influenced decisions has reshaped how travelers explore the world. Yet, despite these technological advances, the essence of…
Hospitality
Empowering Through Knowledge and Authenticity: Legacy of Leadership in Hospitality
Legacy reflects on Mayuri Patel’s journey from growing up in a pioneering hospitality family to becoming an ambassador for AHOA New Jersey. Emphasizing the importance of being well-versed in all aspects of the industry, she advocates for overcoming gender biases and encourages women to assert their value, negotiate confidently, and stay true to themselves. Her…
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Transformation Without Disruption: How Access Healthcare Is Rewiring the Revenue Cycle with Agentic AI
Hospitals are juggling shrinking margins and rising costs while denial volumes remain stubbornly high. In the revenue cycle alone, hundreds of billions are lost annually to preventable errors and inefficiencies—in fact, Access Healthcare CEO Shaji Ravi cites more than $250 billion wasted each year. Meanwhile, payers have accelerated their use of AI to adjudicate…
Making Meaning Out of Life’s Pause: Billie Whitehouse on Finding Strength, Setting Boundaries, and Leading With Intention
In June, Forbes profiled Billie Whitehouse, CEO and Creative Director of Wearable X, as she broke her silence about leading through a devastating health crisis. Diagnosed with stage 4 colon cancer at 27 while 22 weeks pregnant, Whitehouse underwent emergency surgery that ensured her survival, but came with the profound heartbreak of losing her…
Transforming the ICU Through Technology: Advances in Critical Care Telehealth Delivering Gold-Standard Care Anywhere
Critical care in the United States faces a mounting crisis. With a shortage of board-certified intensivists and younger, less experienced nurses filling ICUs, hospitals often struggle to provide timely, gold-standard care. Studies show that hospitals with board-certified intensivists in their ICUs see a 30% reduction in patient mortality, yet thousands of facilities still lack…
How to Scale Events Without Losing the Wow Factor
In this episode of Secured, host Mike Monsive, CEO of ASAP Security, reconnects with Idan Koren, CMO of Verkada, for a conversation about what it really takes to scale events without losing their impact. Idan shares how his team manages nearly 500 events a year—ranging from intimate gatherings to Verkada One, the company’s flagship…
