A Day in the Life of a Scheduler
Atlanta–based orthopedic practice, Peachtree Orthopedics, shares insights into its patient scheduling process in the latest episode of DashTalk by Relatient. Forty percent of US orthopedic surgeons see at least 50 patients per day, which can cause scheduling chaos if a streamlined process is not in place. In this episode, Taylor Edwards, Appointments Supervisor at Peachtree Orthopedics, explains how their practice navigates patient scheduling while providing an excellent experience. Edwards discusses the management
systems and tools Peachtree Orthopedic’s schedulers use to handle the intricacies and daily challenges they face. Edwards explains how the scheduling systems they use are critical to the patient care process.
She shares how having a system that can guide schedulers through the patient screening process helps reduce errors and contributes to a better patient experience. Peachtree Orthopedics has 70 years of experience and ten locations in the Greater Atlanta area. The episode is available on DashTalk by Relatient.
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