Beyond Technology: The Experience Podcast

Episodes

Beyond Technology: Conversational AI and QSR Customer Experiences

  Host Daniel Litwin is joined by guests Peter Seltenright, sales director for Artificial Solutions, and Austin Curry, product manager for Acrelec, to discuss the future of self-ordering kiosks. These self-powered experiences, including potential, conversational voice-powered ordering, are a critical component of powering up customer experiences – according to Tillster, 65% of customers would be […]

Beyond Technology: How Technology is Transforming the Restaurant & Dining Industry

  The wave of technology sweeping the globe is leaving no stone unturned, including in the restaurant and dining industry. In fact, technology has transformed the way we order, dine out and hit the drive-thru. On this episode of Beyond Technology: The Experience Podcast we unpack how new tech can leverage the dining experience or, alternatively, […]

Beyond Technology: Improving the Customer Journey in QSRs

  On this episode of Beyond Technology: The Experience Podcast brought to you by Acrelec, Clément Pévrier, head of digital projects for Udvise, joined Tyler Kern for a discussion focused on Udvise, founded by Acrelec to be the expert agency in digital solutions for the QSR industry. Ordering Kiosk’s were a main focus of the discussion. […]

Beyond Technology: The Benefits of AI in the QSR Industry

  On this episode of Beyond Technology: The Experience Podcast by Acrelec, Vincent Attia, Data Processing Manager for Acrelec, spoke with host Daniel Litwin, The Voice of B2B, about utilizing AI in the QSR (Quick Service Restaurant) industry. Attia began the conversation with a brief explanation of what AI is in the food service industry; […]

Beyond Technology: Integrating Kiosk Hardware in Store Environments

  Integrating kiosks into a store or restaurant environment starts with a meeting of the minds. One of the most important things to understand as early as possible in the process–before implementation–is who the consumer is and what the store wants to achieve both today and tomorrow. While there are a number of initial decisions […]

Beyond Technology: Exploring Jobs and Company Culture at Acrelec

  A great job is about more than just clocking in and out each day. More and more employees are searching for careers with purpose at companies with an international outlook and an eye on the future. At Acrelec a global company offering contemporary brand marketing, they aim to be more than just a great job, […]

Beyond Technology: How AI Is Making Digital Ordering More Personalized Than Ever

  Like other industries affected by the growth of the experience economy, restaurants and QSRs are feeling the pressure to make the customer journey as frictionless as possible. Acrelec’s digital ordering technology solution helps make the customer experience easy, the kitchen more productive, and ultimately the restaurant more profitable. On this episode of Beyond Technology: […]

Beyond Technology: AI, Now Served at Your Favorite Restaurant

  Over the last decade digital technology has spread into quick serve restaurants, typically in the form of digital menu boards. But only until recently have those stores been able to use digital technology to collect, analyze, and predict customer behavior. On this episode of Beyond Technology: The Experience Podcast by Acrelec, Côme Billerey, head […]