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ViVE 2025

Michael Blumenthal from Hyro joins the ViVE show floor to discuss the emerging role of AI in healthcare. She highlights how Hyro is not just talking about AI’s potential but is actively deploying it with healthcare organizations, delivering impactful results. Michael emphasizes Hyro’s success in integrating deeply into the healthcare community, focusing solely on healthcare’s…

Joshua from Gozeo joins Amy on Panda Perspectives to discuss how Gozeo is personalizing the patient experience through mobile solutions. Gozeo, a healthcare IT company, serves as a digital front door for health systems, helping engage patients, visitors, and staff. Joshua highlights the growing trend of personalization in healthcare, emphasizing how mobile platforms can tailor…

Scott North, Head of Partnerships at Praia Health, joins Panda Perspectives to discuss how Praia is redefining patient experience orchestration. Spun out of Providence in 2023, Praia helps health systems retain patients by unifying fragmented experiences—like lab visits and pharmacy trips—into a single, seamless journey. Scott emphasizes Praia’s focus on long-term engagement, reducing patient leakage,…

Linda Stevenson, CIO of Fisher-Titus, shares why she helped launch the rural health community initiative at CHIME and how it’s creating essential momentum for collaboration. Speaking from VIVE 2025, Linda highlights the unique challenges rural hospitals face—from limited budgets to lean staffing—and the importance of collective action. She emphasizes how vendor education is key: once…

Nayan Patel, CIO of Upson Regional Medical Center, reflects on the unique challenges and opportunities rural hospitals face in today’s healthcare climate. Speaking from VIVE 2025, he highlights how tighter margins and staffing constraints push rural leaders to be incredibly strategic—often favoring cost-saving innovations and maximizing existing vendor capabilities over chasing new tech. Despite resource…

Josh Newman, VP of Clinical Systems at Johns Hopkins, shares how his team is embracing AI to reduce clinician burnout and reshape health IT delivery. At VIVE 2025, he reflects on their successful DAX pilot and the excitement it’s generated among providers—marking a rare IT win that clinicians actually celebrate. Josh discusses the new mindset…

Faith Balaban, Human Experience Manager at Montage Health, shares how her team is leveraging AI and digital health innovation to elevate care and operational efficiency. From piloting ambient documentation tools like DAX to scaling remote patient monitoring, Faith highlights how Montage Health is addressing workforce burnout and improving patient outcomes. She discusses the growing role…

Marcee Chmait, who leads Digital Partnerships at Providence’s Digital Innovation Group, shares how the health system takes an “inside-out” approach to digital innovation—building solutions rooted in real operational challenges, EMR integration, and clinical workflows. In this conversation, Marcee explains how Providence balances in-house development with strategic partnerships, highlighting how Panda Health accelerates vendor discovery and…

In today’s evolving healthcare landscape, collaboration is no longer a luxury—it’s essential. As smaller health organizations face increasing pressure to do more with less, especially in rural communities, the value of smart, strategic partnerships has never been clearer. Working with Panda Health enables lean digital teams to quickly identify, evaluate, and connect with the right…

At ViVE 2025, Panda Health’s Jason Taylor and Verizon Healthcare’s Robin Goldsmith dive into the future of AI in healthcare, exploring how ambient technology is revolutionizing workflows for clinicians and improving patient experiences. A dynamic conversation not to be missed!

CHIME Fall Forum 2024

Erin Osbourn, CIO at the Child Mind Institute, shares her experiences at the Chime Fall Forum and highlights the importance of building a culture of inclusion, belonging, and work-life harmony within her team. She discusses her leadership approach of fostering vulnerability, empathy, and balance, while emphasizing the critical need to destigmatize mental health, especially in…

Jesse Folds, Director of IT Operations and Cybersecurity at Opelousas General, discusses the growing focus on zero trust policies, cybersecurity, and the challenges of understaffed IT departments in healthcare. He highlights the importance of vendor partnerships that understand budget cycles and emphasizes shifting ROI metrics toward improving patient satisfaction and equipping nurses with tools to…

Ryan Thousand, CIO of Dahl Memorial Healthcare in rural Montana, discusses the unique challenges and opportunities of leading a critical access hospital in a small community. From leveraging AI and strategic partnerships to enhance patient care and operational efficiency, to his decision to join the Panda Health family for its vendor-agnostic, community-driven approach, Ryan shares…

Panda Perspectives

Mari Savickis, VP of Public Policy for CHIME, joins Panda Perspectives live from the VIVE show floor to break down how shifting federal priorities and political uncertainty are impacting digital health progress. As a longtime healthcare policy expert, Mari offers a behind-the-scenes look at how providers are reacting to rapid changes in Washington, highlighting how…

Charlotte Piper, Assistant Vice President of Ochsner Ventures, joins Panda Perspectives to explore how Ochsner Health is leveraging innovation, strategic investment, and deep collaboration to drive real change in healthcare. With a mission to create new value—financial and operational—for the health system, Charlotte shares how her team works across partnerships, internal ventures, and digital transformation…

Sam Shields, System VP of Strategy and Regional Operations at Dartmouth Health, joins Panda Perspectives to discuss how the academic health system is navigating digital transformation in a rural setting. With a recently completed strategic plan, Dartmouth is focused on enhancing care for its aging population through innovative models, AI governance, and robust telehealth infrastructure….

In this Panda Perspectives episode, Duke Health’s David Claxton shares insights on measuring digital health ROI, drawing from his experience in both health systems and as a former digital health vendor. He discusses challenges in validating ROI claims, the importance of realistic vendor partnerships, and the surprising under-prioritization of clinic time savings. David highlights Duke’s…

In this episode of Panda Perspectives, Panda Health’s Amy Oliver and David Jastrow dive into their newly released digital health ROI report, discussing surprising findings and key takeaways. They explore how hospital leaders prioritize patient outcomes, experience, and quality over cost savings, while also addressing skepticism around vendors’ ROI claims.

In this episode of Panda Perspectives, Jason Taylor sits down with Sarah and Drex from This Week Health to reflect on the key takeaways from the recent 229 city tour dinners. They explore the unique challenges healthcare leaders are facing, the importance of fostering connections in local communities, and the powerful role vulnerability plays in…

Case Studies

This case study focuses on the emerging industry of virtual nursing—a rapidly expanding field promising transformative changes to healthcare system management and patient care. Influential hospital leaders have shown significant interest in the adoption of these digital health tools, and anticipation is high for a substantial shift in the industry by 2024. Despite skepticism, virtual…

The advent of virtual nursing promises to resolve significant issues within the healthcare sector, such as alleviating burnout among nurse practitioners and combatting staffing shortages. Despite the enthusiasm currently leveled at this innovation, suspicion prevails among hospital system leaders, potentially hindering widespread adoption. This case study aims to scrutinize the potential benefits and outcomes of…

This case study explores the dynamic and rapidly evolving field of virtual nursing, highlighting the critical role of modern technologies and effective staffing. With a focus on the synergy between hardware, software, and people, we delve into how this cooperation model fosters outstanding patient care. The study aims to illuminate the benefits and hurdles of…

The medical sector consistently experiences modifications to improve efficiencies and alleviate occupational pressures in an effort to offer high-quality care to all patients. This case study explores the future of virtual nursing, an innovative approach that seeks to streamline healthcare processes and reduce the risk of nurse burnout. Drawing from the firsthand experience of a…

This report underscores the potential of remote patient monitoring (RPM) as a breakthrough element in patient-centric healthcare. It discusses the incorporation of digital technology for monitoring patients outside of clinical settings, with various affordable, clinically validated tools playing a vital role in improving patient outcomes. The report draws on industry-leading platforms, such as Tripolo and…

With the evolution of technology, Healthcare Process Automation (HPA) is ushering in a new era of healthcare delivery. Its transformative impact is being felt across revenue cycle operations and patient engagement paradigms. This case study examines how Panda Health, a progressive digital health entity, leverages HPA to foster operational efficiency and enhanced patient engagement with…

In the complex world of healthcare, effective patient communication software is a game-changer, enhancing engagement and health outcomes while boosting operational efficiency. However, this sector is not without its challenges. This case study explores these challenges and outlines strategic recommendations for optimizing patient communication tools based on an interview with David Jastrow from the Panda…

This case study explores the role and impact of patient education software in healthcare, examining both its benefits and obstacles. Derived from a healthcare narrative, the key issues at hand include resistance to transformation, information overload, and the digital divide. Theoretical knowledge from health informatics and audience engagement strategies are the basis of this report….

Panda Health Reveals the Increasing Adoption and Substantial Return on Investment of Virtual Nursing. Addressing nurse labor shortages and burnout, virtual nursing leads to enhanced patient satisfaction and improved workload balance. DATELINE – Amid the ongoing national nursing shortage, healthcare organizations across the country are exploring innovative care models to improve patient care and staff satisfaction….

Community Generated Content

In this episode of Panda Perspectives, Chris Hemphill, Senior Director of Commercial Intelligence at Woebot Health, discusses the importance of trust and alignment when defining ROI in healthcare technology investments. Chris emphasizes the need for early collaboration with clients to establish clear success metrics and highlights shifting executive priorities, including the growing focus on AI-enabled…

This case study delves into the expanding arena of remote patient monitoring and highlights the critical role a vendor’s long-term strategy plays in shaping technology adoption, patient experience, and outcomes in the healthcare system. Applying theoretical strategies in analyzing a potential vendor’s growth trajectory, this study aims to provide insights on the vendor evaluation process…