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Head of Pro AV · MarketScale

Ben Thomas

Ben Thomas is the Head of Pro AV at MarketScale, a B2B publisher and strategic marketing firm. He brings over 15 years of experience in media publishing, OTT and live streaming, marketing, and podcasting.

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Contributor Brief·Ben Thomas · 149 articles
Updated Jul 9, 2026

Infrastructure and human judgment trump technology hype in every sector

Ben Thomas argues that industries across AV, energy, agriculture, and healthcare are discovering that unsexy infrastructure—behind-walls cabling, grid modernization, data systems—delivers far more competitive advantage than cutting-edge gadgetry. He contends that success now requires abandoning hype cycles in favor of solving real operational problems through strategic deployment of proven technologies paired with human expertise.

72%

of AV integrators cite talent shortages as profitability threat

Stadiums are no longer built solely around the sport product.

Building Stadium Experiences for Everyone

Critical infrastructure barriers blocking AI and growth initiatives

Power supply shortfalls for data centers9
Regulatory permitting delays8
Skilled workforce availability9
Last-mile supply chain visibility7
Network infrastructure readiness for AV systems8

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22%Power supply
Power supply shortfalls for data centers
Regulatory permitting delays
Skilled workforce availability
Last-mile supply chain visibility
+1 more

1 in 3

enterprise AI initiatives fail to scale successfully

InfoComm 2026 felt different: less specs, more real problem-solving.

InfoComm 2026 felt different: less specs, more real problem-solving

When a commercial space fails, it often fails quietly.

Where Design Meets Durability: Why Commercial Surfaces Must Support Safety

Personal branding has shifted from nice-to-have to strategic imperative.

Themes:Infrastructure unsexy but essential to competitive advantageReal-world problem-solving matters more than technology specificationsWorkforce capability and human judgment limit scale, not innovation

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