Transform your coaching approach by blending genuine curiosity with purposeful questioning. Instead of providing answers, delve deeper into responses, uncovering insights that empower your team to think critically and grow.

Active listening is about more than hearingits the key to understanding, empathy, and effective teamwork. By listening to understand rather than reply, embracing silence, and paraphrasing to validate others viewpoints, you can foster deeper connections and minimize miscommunication.

Effective coaching fosters self-awareness, curiosity, and growth, centered around the "three U's of coaching": Uncover, Understand, and Unlock. Coaches guide employees to identify challenges, comprehend underlying causes, and discover actionable next steps, empowering autonomy and problem-solving.

Effective performance reviews go beyond metrics to focus on attitude, collaboration, and resilience. These evaluations serve as two-way conversations, providing opportunities for both feedback and guidance.

Effective call planning and review are game-changers in driving sales success. By preparing for calls and reviewing past interactions, sales teams can sharpen their skills, enhance self-awareness, and deliver more value to prospects.

Bill Schlough, CIO of the San Francisco Giants, shares how their partnership with Extreme Networks has transformed connectivity at Oracle Park. Building on a legacy of innovation, the Giants upgraded to Extremes Wi-Fi services to deliver a seamless digital experience for fans.