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Healthcare Lead

David Kemp

With experience in coaching college basketball, supporting large healthcare systems through ICD-10, to now leading the healthcare vertical at MarketScale, David enjoys the journey. Craving knowledge is one of David's core values, and he has the opportunity to learn from some of the best as host of the Highway to Health podcast series.

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Contributor Brief·David Kemp · 44 articles
Updated Apr 29, 2026

Healthcare's hidden crisis: systemic dysfunction demands technology and human rebalancing

Kemp argues that healthcare's core problems—burnout, access delays, revenue waste, and fragmentation—are not resource shortages but systemic misalignments between how care is organized and how it's delivered. He contends that fixing these requires simultaneous intervention across three domains: automating administrative burden to restore clinician autonomy, personalizing care at scale through data and technology, and shifting financial incentives from volume to outcomes.

$250B

wasted annually in revenue cycle preventable errors

“Physician burnout is driven more by systemic pressures and reduced autonomy than individual resilience alone.”

Fixing the Physician Experience: Why Advocacy Is Healthcare's Next Frontier

Critical healthcare system failure points

Clinical pharmacists on administrative vs. face-to-face work12 %
Healthcare workers exiting field (2020-2021 annualized rate)8 %
Americans desiring personalized care but receiving generic solutions75 %
Adults receiving unexpected $1,000+ medical bills annually18 %
Specialist appointment wait time increase since 202219 %

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9%Clinical pharmacists
Clinical pharmacists on administrative vs. face-to-face work
Healthcare workers exiting field (2020-2021 annualized rate)
Americans desiring personalized care but receiving generic solutions
Adults receiving unexpected $1,000+ medical bills annually
+1 more

31 days

average specialist wait time in major U.S. cities

Over 540,000 healthcare workers exited the field between February 2020 and September 2021 alone.

Omnicell Deploys Healthcare Automation to Ease Staff Strain and Elevate Patient Care

Most health plans still offer one-size-fits-all solutions despite 75% of Americans wanting personalization.

Connecting the Disconnected: Inside Personify Health's Mission to Make Personalized Care the New Standard

“National health spending will grow faster than the economy over the next decade at 5.8% annually.”

Themes:Systemic misalignment between care organization and clinical deliveryTechnology as liberation tool for clinician autonomy and timeData-driven personalization at scale as the outcome multiplier

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