St. Paul, MN, November 17, 2023 - IC System is proud to announce that DebtNext has made our company theinaugural memberof its dPlat Partner Accreditation Program.

Inflation continues to be something consumers have to deal with on a very regular basis. In addition, debt is burden that people from all walks of life have to contend with. So, when it comes to both of these issues, how can debt recovery agencies manage collections, their interactions with consumers, and work within new regulations successfully?

During my career I have worked in many different aspects of building products, moving to new roles for the challenge or because I was recruited. Customer support led me to field support which led me to product management / marketing with a stretch in development thrown in. But Operations? That was different. That happened almost by accident.

I’m passionate about data – but only relevant & believable data. Six Sigma followers know relevant data to be that which causes a new decision to be made or actions to be taken. In business, and especially product development, things can sometimes look black & white. It’s on/it’s off. It works/it doesn’t. We hit the target/we missed, etc.