Click and Collect Services – The New Norm

The rise of the Internet has caused countless industries to change in incredible ways. For example, in July of 1995, Amazon took the book world by surprise as the first electronic commerce provider of literature. Today, Amazon is the largest internet retailer in the world, and has its eyes on a vast number of non-biblio sectors as well. With this kind of progressive growth, it would be unwise to believe that the grocery sector could circumvent similar technological advancements within its industry.

Fortunately, it’s not all doom and gloom for grocery store owners and managers. Click and collect services just may be the answer that customers and grocers are looking for. Savvy retailers willing to adjust their selling models to encompass this current shopping trend have the potential to put additional dollars in their pocket.

What is Click and Collect?
With a click and collect system, a customer selects the items they need online via an app or the merchant’s website. Then, they just drive to that retailer’s location or distribution center, and either collect their merchandise from the store’s pickup desk, or an employee will load the purchased items into the customer’s car. From a customer’s point-of-view, it’s a simple process.

On the retailer’s end, however, click and collect can be somewhat more complicated. The store must pull the items from the shelf and stow them until the customer picks them up. Frozen and refrigerated products can make this a difficult task, especially since about 66% of online orders contain perishable items like meat and seafood.

How Important is This Innovation?
Some retailers may feel tempted to write this technology off as a passing fad. However, this could be a grievous misconception. Recent studies have shown that online grocery shopping, including click and collect, is on track to grow twice as fast as initially expected. In fact, experts predict that in just five to seven years, a whopping 70% of shoppers will use the internet to buy their groceries. This is no transitory craze—Thom Blischok, the Global Retail Strategic Advisor for Nielsen, believes this study signals a fundamental change in the retail industry.

How can KPS Global Help?
One thing is exceedingly clear: customers are online and sharp retailers will meet customer demand by implementing click and collect services in to their businesses. But grocery stores making this upward move must do so without spoiling food or inconveniencing customers. KPS Global has solutions.

KPS Global’s experienced team of engineers can help you design solutions that make sense for your business. We understand how to integrate different temperature levels into a storage space—in a smart and convenient way. With manufacturing expertise, KPSG is able to work seamlessly to design and create solutions for retailers. Check out this video on how KPS Global can help solve Click and Collect for you. Contact KPS Global today.

Read more at kpsglobal.com

Follow us on social media for the latest updates in B2B!

Image

Latest

DXpedition
Icom Powers 3Y0K : Ham Radio’s Most Ambitious DXpedition to Remote Bouvet Island Part 1
July 11, 2025

Bouvet Island sits at the edge of the world. It is frozen, uninhabited, and almost impossible to access. Fewer people have set foot there than in space. That level of remoteness is exactly what makes it so valuable to amateur radio operators. The island ranks tenth on ClubLog’s list of Most Wanted DXCC entities,…

Read More
entrepreneurial success
The Hidden Key to Entrepreneurial Success: Build Momentum Through Personal Branding and Authentic Networking
July 10, 2025

What if the biggest pivot of your career started with a conversation?  In this episode of Professional Quotient, host Jason Winningham welcomes Fanny Dunagan, CEO and Content Strategist of PathLynks, LLC. Fanny shares her journey from high-pressure consulting in Singapore to founding her own media and branding company — and why learning to network…

Read More
Q2 2025
RM Q2 2025 Wrap Up
July 9, 2025

Rogue Marketing continues to lead with intention in a space often driven by noise. Q2 2025 reflected a strategic focus on substance, where each initiative supported long-term brand growth. The team transformed internal recognition efforts into enduring brand assets and refined event strategies through immersive, results-driven experiences. Website launches during the quarter balanced visual…

Read More
amateur radios
Hamvention Spotlight: Emergency Preparedness Led PrepHam Paul to Amateur Radios and a Rising Voice in the Field
July 9, 2025

PrepHam Paul (K5VLP) celebrated his first visit to Dayton Hamvention by marking a major channel milestone. He hosted a giveaway of the  IC-2370B mobile radio from Icom to thank viewers for helping him reach 10,000 subscribers. His passion for emergency preparedness, rooted in his experience as an Eagle Scout and later studies in emergency management,…

Read More