AMAG Ask Experts

Intelligent Audio Is Redefining Security—Are You Listening?

intelligent audio

In the world of security technology, vision has long taken precedence—cameras, analytics, and access control have dominated the conversation. But what if we’ve been underestimating our oldest, most human sense of communication: voice? The rise of intelligent audio in security systems marks a turning point in how we protect spaces and people, shifting from…

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AMAG
AI Meets Access: Powering Smarter Systems with Mobile Credentials

As the security integration industry contends with rapid technological advancement and increasing business complexity, many integrators are looking for the tools, training, and guidance to keep pace. At the center of this evolution is AI—transforming not just the products integrators deploy but also the way they operate their businesses. Meanwhile, the shift to mobile…

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AMAG
Biometric Face Authentication Moves from High-Security to High-Convenience

Facial recognition technology has long hovered on the fringe of mainstream adoption, promising futuristic solutions but often shackled by high costs, limited applications, and public skepticism. In 2024, however, a pivotal shift is underway. Thanks to advances in edge devices, reduced price points, and changing attitudes toward digital identity, biometric face authentication is now…

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AMAG
SIA RISE is Shaping the Industry Through Community and Intentional Growth

The security industry is experiencing a quiet revolution—one led not by technology alone, but by a new wave of passionate young professionals. As legacy systems give way to modern, cloud-based platforms and mobile-first solutions, the need for fresh perspectives, diverse skill sets, and energized leadership is more pressing than ever. One organization at the forefront…

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AMAG
Security Integrators at a Crossroads: Adapt to AI, Cloud, and Talent Gaps or Fall Behind

As the security technology sector faces an urgent need to modernize, topics like identity management, cloud migration, and workforce development are quickly taking center stage. The global cybersecurity workforce grew by 12.6% between 2022 and 2023, yet a gap of 4 million professionals remains, highlighting the critical shortage of technical talent and intensifying pressure…

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AMAG
Mobile Credential Growth Is Fueling Demand for Handheld Access Control Solutions

Access control systems are rapidly evolving beyond fixed infrastructure. With remote work, pop-up events, and campus mobility on the rise, organizations are increasingly seeking portable solutions like handheld access control that still deliver enterprise-level security. Notably, nearly a third (32%) of organizations now use mobile credentials to secure access to physical and digital assets,…

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AMAG
Mentorship, Training, and Culture Shifts to Boost Workforce Development in the Security Sector

The security industry is facing a moment of transformation. Amid rapid technological shifts and workforce challenges, companies are realizing that talent — recruiting it, developing it, and retaining it — is now central to long-term success. At the same time, long-overdue conversations around inclusion, representation, and culture are gaining momentum across the sector. Workforce…

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Embracing a Customer-Obsessed Culture Is a Mindset at AMAG
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AMAG Technology embraces a customer-obsessed culture as a core mindset. In one of the many videos highlighting this commitment, Jason Lawrence, Technical Support Manager, is featured for his role in fostering a customer-first approach. From proactive problem-solving to personalized support, Jason and his team exemplify AMAG’s dedication to going above and beyond for customers every…

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Customer Obsessed: AMAG Technology Puts Customers at the Core of Everything
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AMAG Technology’s customer-obsessed approach drives every decision the company makes. Through teamwork and strong leadership, AMAG is dedicated to making every customer interaction memorable and impactful. The customer experience remains at the heart of everything the organization does.

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Customer Obsessed: Listening, Learning, and Innovating for You
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At AMAG Technology, being customer-obsessed means always prioritizing the needs of the customer. Jody Ross, Global VP of Strategic Sales & Customer Success, shares how the company remains committed to listening, learning, and developing solutions that genuinely support customer success. Customer insights drive AMAG Technology’s innovation, ensuring the development of the most effective and impactful…

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Other AMAG Ask Experts
Mobile Credentials Are a Journey, Not a Jump
March 26, 2025

As the physical security landscape continues to evolve, system integrators find themselves at the intersection of rapid technological innovation and ever-growing client demands. Artificial intelligence and machine learning are no longer distant concepts—they’re becoming standard components of modern security solutions, from predictive threat detection to real-time analytics. At the same time, the growing adoption…

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Redefining Access Control: Mobile Credentials Integrate Security, Privacy, and IT Seamlessly
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As businesses increasingly lean on technology to enhance security and operational efficiency, the topic of access control has surged to the forefront. This rise is particularly driven by advancements in mobile credential technology—a shift from traditional physical credentials to digital solutions hosted on personal devices like smartphones. The growing ubiquity of smartphones and heightened…

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