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AMAG Technology

AMAG Technology, an Allied Universal Company, is a market leader in Physical Access Control, Identity Management and integrated security solutions. AMAG delivers a powerful, unified and open security platform that empowers businesses to effectively secure their facilities, meet compliance and have peace of mind.

AMAG Technology

Software & Technology

AMAG Technology: Control, Reliability, and Customer-First Supply Chain Excellence

Aarushi Maheshwari
April 2, 2025
Allan Price
AMAG Technology

At AMAG Technology, being customer-obsessed goes beyond a mindset—it’s built into every part of the operation. One of the company’s greatest strengths lies in its ability to manufacture its own products, offering a level of supply chain control that few competitors can match.

Allan Price, Head of Global Supply Chain at AMAG, emphasizes how this control translates into real benefits for customers. From navigating the disruptions of the COVID era to maintaining shorter lead times and ensuring product availability, AMAG’s vertically integrated approach delivers consistency, speed, and peace of mind.

Rather than relying on a long chain of external vendors, AMAG can quickly resolve challenges in-house—keeping customers ahead of the curve and giving them a competitive edge. It’s this dedication to innovation, agility, and customer satisfaction that truly sets AMAG apart.

Recent Episodes

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Driven by Customers, Defined by Innovation: Inside AMAG’s Customer-Obsessed Approach

AMAG Technology continues to strengthen its customer-obsessed culture by actively listening to both internal and external voices. As shared by Kyle Gordon, Executive Vice President of Global Sales, Marketing, & Commercial Excellence, the company is focused on improving processes, responding with speed, and driving innovation—while honoring its legacy and delivering unique value within the industry.

AMAG Technology
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AMAG Technology Drives Positive Change, Product Innovation, and Stronger Partnerships with the Customer in Mind

At AMAG Technology, customer obsession is at the heart of everything the company does. Customer Relationship Manager Aimee Walsh shares how AMAG embraces positive change, enhances its products, and strengthens partnerships—all with the customer in mind. Her insights reflect AMAG’s ongoing commitment to evolving alongside customer needs and delivering meaningful solutions.

AMAG
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Embracing a Customer-Obsessed Culture Is a Mindset at AMAG

AMAG Technology embraces a customer-obsessed culture as a core mindset. In one of the many videos highlighting this commitment, Jason Lawrence, Technical Support Manager, is featured for his role in fostering a customer-first approach. From proactive problem-solving to personalized support, Jason and his team exemplify AMAG’s dedication to going above and beyond for customers every…

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