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In the latest episode of Straight Outta Crumpton, the spotlight shines on overcoming adversity, breaking into new industries, and leading with innovation. With industries like HVAC traditionally slow to adopt change, the conversation focuses on the unique challenges and opportunities presented by integrating new technologies. A growing demand for energy conservation solutions makes the…
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Empowering the Next Generation Through Trade Education: Building Confidence, Career Paths, and Bright Futures
The U.S. is facing a critical shortage of skilled tradespeople, a challenge exacerbated by limited early exposure to the trades in schools. With projections showing a steady decline in the availability of qualified workers to support infrastructure and construction, programs like those led by Evin Jarrett are stepping in to bridge the gap. His…
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How Relationship-Building was Vital to an Account Manager’s Journey from Technician
The HVAC industry has seen a number of changes in recent years. Many of those changes are due to technology and community increasingly intersecting, and professionals are finding that success lies not just in technical expertise but in the strength of relationship-building. Since automation and mechanical systems become even more complex, the need for…
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Sustainability and Innovation in the Data Center Industry: Insights from Rob Ussher
The data center industry has undergone significant transformation in recent years, spurred by the challenges of COVID-19 and an intensified focus on sustainable practices. These shifts have prompted innovations in energy efficiency and new strategies in business operations, reshaping how data centers address both technological demands and environmental responsibilities. In this episode of Straight…
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Digital Marketing for the HVAC industry: Why Online Presence is the Key to Business Growth
For HVAC businesses, mastering online visibility and reputation management has become a critical factor in achieving success. With the internet increasingly becoming the first stop for customers seeking services, the practice of digital marketing for the HVAC industry has been gaining traction. Chris Lollini, founder and CEO of Reputation Igniter, specializes in helping businesses…
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Navigating Success and Change in the HVAC Industry: Insights from Andy Graham
The HVAC industry is facing a pivotal moment, where the balance between maintaining strong relationships and adapting to new technologies determines the success of companies. With rapid advancements and shifting business dynamics, those who excel are the ones who have mastered the art of connecting deeply with clients and team members alike. But how…
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From a Plumber’s Apprentice to Account Management: Leadership and Growth in the HVAC Industry with Jeremy Melton
Leadership in the HVAC industry is more than just managing operations; it’s about inspiring teams, making critical decisions under pressure, and building relationships based on trust. As the industry faces increasingly complex challenges, the need for effective leadership has never been more crucial. What does it take to lead successfully in an industry…
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AMAG Technology: Control, Reliability, and Customer-First Supply Chain Excellence
At AMAG Technology, being customer-obsessed goes beyond a mindset—it’s built into every part of the operation. One of the company’s greatest strengths lies in its ability to manufacture its own products, offering a level of supply chain control that few competitors can match. Allan Price, Head of Global Supply Chain at AMAG, emphasizes how this…
Reinventing Visitor Management Solution with Symmetry GUEST
In an age where speed and security are paramount, the traditional paper logbook is becoming a relic of the past. AMAG Technology’s Symmetry Guest system offers a modern, digital solution that redefines the way organizations welcome and manage visitors. Gone are the days of long lines and confusion at the front desk—Symmetry Guest empowers hosts…
Driven by Customers, Defined by Innovation: Inside AMAG’s Customer-Obsessed Approach
AMAG Technology continues to strengthen its customer-obsessed culture by actively listening to both internal and external voices. As shared by Kyle Gordon, Executive Vice President of Global Sales, Marketing, & Commercial Excellence, the company is focused on improving processes, responding with speed, and driving innovation—while honoring its legacy and delivering unique value within the industry.
Biotech Moves Smarter: IDDI Powers Data-Driven Drug Innovation
As biotech innovation accelerates, small and mid-size pharmaceutical companies are becoming key players in bringing new treatments to market. Yet many of these organizations face steep challenges when navigating clinical trial design, regulatory approval, and data integrity. According to a McKinsey Global Institute report, industries like biotech could help generate up to $50 trillion…
