Articles Business Services

Why Customer Experience Is Your Most Powerful Growth Lever—and How to Use It to Drive Referrals, Retention, and Revenue

Customer Experience

In an era where marketing is shifting faster than most can keep up with, staying informed is a challenge for even the most seasoned revenue leaders. From AI upending traditional search to MarTech tools bloating underused tech stacks, the ground beneath B2B marketers is shifting. According to McKinsey, companies leading in customer experience are…

Read More

Latest

Articles Business Services
Supply Chain Leaders Must Abandon Outdated Routing and Embrace Last Mile Optimization Through Modeling and AI

As geopolitical tensions disrupt global shipping and tariffs create fresh uncertainty in international trade, companies are being forced to reexamine their most vulnerable supply chain segment—the last mile . While upstream operations get the spotlight during crises, the final leg of delivery remains a persistent blind spot. That oversight has consequences: empty trucks, fragmented delivery…

Read More
Articles Business Services
Owning Your Destiny — Victoria Neave on Betting on Yourself, Breaking Barriers, and Leading with Purpose

Welcome to an electrifying episode of the Undisputed Podcast, where host Ty Bledsoe sits down with Victoria Neave, trailblazing former Texas State Representative (District 107) and Partner at Neave Law. After eight years of legislative leadership, Neave shares her journey from immigrant daughter to powerhouse attorney and politician, revealing the mindset shifts that transformed…

Read More
Articles Business Services
The ROI of Empathy: How Compassion Drives Growth in Dementia Care

As dementia diagnoses rise at an alarming rate, affecting 57 million people worldwide, healthcare providers face the challenge of offering compassionate, cost-effective support at scale. A new program from CMMI, GUIDE (Guiding an Improved Dementia Experience), aims to tackle this head-on, allowing organizations to bring next-generation dementia care models to traditional Medicare populations. With…

Read More
Articles Business Services
From Search (SEO) to Answers with Generative AI

In this episode of The Marketing AI SparkCast, Aby Varma—founder of Spark Novus, which partners with marketing leaders to adopt AI responsibly and strategically—hosts Mike Ensing, Founder and CEO of Revere AI. They explore how LLMs are revolutionizing search, shifting the customer journey, and forcing a new marketing playbook where brand discovery is increasingly…

Read More
Articles Business Services
The DisruptED World of Financial Services with Industry Titan Jerry Wagner

Because this is an era now defined by economic whiplash, algorithmic finance, and global uncertainty, the investment world is increasingly more volatile than before. As inflationary pressures, geopolitical tensions, and trade policies create even further chaos into markets, the stakes for both advisors and investors have heightened. According to data on the Cboe Volatility…

Read More
Articles Business Services
From Queries to Conversations with AI in Marketing Analytics

In this episode of the SparkCast, Aby Varma—founder of Spark Novus, a firm that helps marketing leaders adopt AI responsibly and strategically—sits down with Daniel Kravtsov, CEO and Co-Founder of Improvado. Daniel shares his unique journey from Russia to founding a cutting-edge martech company in the Bay Area. Together, they explore how AI agents…

Read More

Latest

DXpedition
Icom Powers 3Y0K : Ham Radio’s Most Ambitious DXpedition to Remote Bouvet Island Part 1
July 11, 2025

Bouvet Island sits at the edge of the world. It is frozen, uninhabited, and almost impossible to access. Fewer people have set foot there than in space. That level of remoteness is exactly what makes it so valuable to amateur radio operators. The island ranks tenth on ClubLog’s list of Most Wanted DXCC entities,…

Read More
entrepreneurial success
The Hidden Key to Entrepreneurial Success: Build Momentum Through Personal Branding and Authentic Networking
July 10, 2025

What if the biggest pivot of your career started with a conversation?  In this episode of Professional Quotient, host Jason Winningham welcomes Fanny Dunagan, CEO and Content Strategist of PathLynks, LLC. Fanny shares her journey from high-pressure consulting in Singapore to founding her own media and branding company — and why learning to network…

Read More
Q2 2025
RM Q2 2025 Wrap Up
July 9, 2025

Rogue Marketing continues to lead with intention in a space often driven by noise. Q2 2025 reflected a strategic focus on substance, where each initiative supported long-term brand growth. The team transformed internal recognition efforts into enduring brand assets and refined event strategies through immersive, results-driven experiences. Website launches during the quarter balanced visual…

Read More
amateur radios
Hamvention Spotlight: Emergency Preparedness Led PrepHam Paul to Amateur Radios and a Rising Voice in the Field
July 9, 2025

PrepHam Paul (K5VLP) celebrated his first visit to Dayton Hamvention by marking a major channel milestone. He hosted a giveaway of the  IC-2370B mobile radio from Icom to thank viewers for helping him reach 10,000 subscribers. His passion for emergency preparedness, rooted in his experience as an Eagle Scout and later studies in emergency management,…

Read More
Other Articles Business Services
Hiring Made Human: Hiring & Retaining AI-Enabled Talent
April 14, 2025

In this episode of The AppleOne Podcast — Hiring Made Human series — host Brett Howroyd is joined by co-host Nicole McMurray for a powerful conversation on one of today’s most urgent topics: hiring and retaining AI-enabled talent. Their guest, Alex Swartzall, Managing Director of Insights at Jobs for the Future, brings both big-picture…

Read More
The Secret to Life-Changing Drive With Professional Cyclist and Author Leah Goldstein
March 24, 2025

Some people have a moment where they answer the call to do something incredibly challenging, and some people make a life out of it. Leah Goldstein is in the second camp. Here is her track record: World champion kickboxer, first-ever female Israeli Defense Force undercover police officer, 1998 duathlon Olympic qualifier, professional cyclist, published author…

Read More
The DisruptED World of Serial Entrepreneurs with Joe Gagnon
March 20, 2025

The world of work is evolving at an unprecedented pace, driven by AI, Web3, quantum computing, and global interconnectedness. The rapid acceleration of technology and shifting workplace dynamics present both immense opportunities and challenges for professionals across industries. In an age where adaptability and resilience are key to success, how can individuals navigate this…

Read More
Building a Business with Grit and Revolutionizing Workplace Safety
March 20, 2025

Wally Steidley is the founder of Indigo Compliance and Co-Founder of The Safety Sherpa, bringing over 25 years of expertise in workplace safety. His consulting firm provides high-touch, hands-on safety solutions that protect workers and reduce workplace incidents. Meanwhile, The Safety Sherpa provides the world’s first fully mobile-friendly safety training platform to bring safety…

Read More
Scaling Smarter: Leadership Lessons from Moxie360 Marketing’s Founder
March 18, 2025

Trisha Hendrickson is the founder and CEO of Moxie360 Marketing, a full-service marketing agency that has grown from a solo venture to a 14-person team. With 35 years of experience, Trisha specializes in digital marketing, brand strategy, and AI-driven innovation to help businesses grow and adapt in a changing landscape. In this episode of…

Read More
Empathy & Innovation in Leadership with Nadine Hauf | Ep. 26 | Growthwell with Josh Byrd
March 18, 2025

Healthcare leaders today face an evolving challenge: navigating an increasingly complex system while ensuring patients and employees receive the support they need. With rising costs, regulatory shifts, and an urgent demand for personalized care, leaders must adopt both innovative strategies and human-centered approaches. Research has found that empathetic leaders are more likely to have employees…

Read More
Through the Storm with USMC Captain, Professional Boxer, and TrailBlazer, Stephanie Simon
March 7, 2025

Captain Stephanie Simon (USMC) is currently a professional boxer (2-0), a boxing instructor, and a Marine Corps reservist. She is the 2024 Olympic Trials Boxing Champion, 4x Elite National Boxing Champion, 3x National Collegiate Boxing Champion, and United States Marine Corps Boxing Hall of Famer. Stephanie Simon is originally from Atlanta, GA, grew up…

Read More
The Science of Email Success: Secrets to Higher Open and Conversion Rates
March 6, 2025

Email marketing is often underestimated, yet it remains one of the most powerful tools for businesses to engage with their audience. Research shows that for every $1 spent on email marketing, an average return of $42 is expected. However, many professionals misunderstand what email can truly accomplish and fail to harness its full potential….

Read More
The Right Content Strategy for Businesses: Why the Focus Should be on Data-Driven, Relevant Content
February 27, 2025

Business leaders navigate an overwhelming amount of marketing trends, insights, and data daily, often struggling to determine what truly builds trust and engagement. While many brands focus on educational content, research suggests that buyers are more likely to engage with content that offers industry insights, expert perspectives, and authenticity. Trust has become a key…

Read More