Mentorship and Knowledge Transfer are Key HVAC Workforce Development Strategies for a Growing Industry

 

The HVAC industry is facing a critical challenge: a growing demand for skilled workers amid a wave of retirements. According to the U.S. Bureau of Labor Statistics, the need for HVAC technicians is projected to grow by 9% from 2023 to 2033. With this increasing demand, HVAC workforce development has become essential as companies seek to attract, train, and retain the next generation of talent in this highly technical field.

What strategies are effective for building a future-ready HVAC workforce while preserving the knowledge of retiring industry veterans?

In Straight Outta Crumpton, host Greg Crumpton sits down with Cole Stewart, Operations and Safety Manager at Gentry Service in Asheville, NC. They explore the steps that Gentry Service is taking to prepare the workforce of tomorrow through hands-on training, mentorship, and forward-thinking career development.

Key Takeaways:

  • Fostering future talent: Cole discusses Gentry’s proactive engagement with local colleges and apprenticeship programs, emphasizing the importance of structured training and career pathways for new recruits as part of comprehensive HVAC workforce development.
  • Craftsmanship at its core: Cole highlights how foundational HVAC skills—plumbing, electrical, and fabrication—apply to multiple fields, showing how comprehensive training can create well-rounded professionals.
  • Preserving expertise: Greg and Cole address the importance of capturing and documenting the knowledge of experienced workers through mentorship programs, recorded training sessions, and internal knowledge-sharing platforms.

Cole Stewart has dedicated 28 years to the HVAC industry, starting his career in 1995. With experience in residential and light commercial systems, Cole now serves as the Operations and Safety Manager at Gentry Service. His focus on workforce development and hands-on mentorship is helping shape the future of HVAC technicians in Western North Carolina.

Recent Episodes

Global shipping continues to grapple with fragmented billing processes, often delaying cargo movement. According to McKinsey, adopting an electronic bill of lading could save $6.5 billion in direct costs and enable $40 billion in global trade. As vessels carry goods for thousands of shippers per voyage, the administrative burden of managing and reconciling invoices…

As artificial intelligence reshapes education, work, and daily life, educators are grappling with how to prepare students for a future where human skills—not just knowledge—will be paramount. In fact, a growing number of reports highlight that employers increasingly value collaboration, communication, and emotional intelligence over memorized content. Amid this transformation, the Human Intelligence Movement…

In this episode of Inside Restoration & Recovery, host Martha Lewis welcomes Jason McClaren, Director of Facilities Operations at Reunion Rehabilitation Hospitals, to discuss the critical advantage of partnering with a restoration team experienced in healthcare. A former firefighter and military veteran, Jason has spent the last decade managing safety, risk, and emergency preparedness…