Straight Outta Crumpton
Greg Crumpton on why relationships are the foundation of business
Straight Outta Crumpton is hosted by Greg Crumpton and built around a single premise: relationships drive business. Each week, Crumpton explores the art of professional networking, speaking with influential leaders about how they build and sustain the relationships that grow their careers and organizations. The show is produced by MarketScale and serves B2B professionals who recognize that deals and opportunities rarely happen without trust built over time.
Workforce crisis demands culture, mentorship, not just technical training
Straight Outta Crumpton argues that skilled trades face a demographic cliff where soft skills, clear career paths, and authentic leadership now decide who stays. The channel grounds this in field interviews, labor data, and the lived experience of workers and employers.
Straight Outta Crumpton's core argument is that the skilled trades face not just a talent shortage but a leadership and culture crisis. The channel repeatedly shows that technical competence alone cannot attract or retain the next generation—workers want purpose, mentorship, clear pathways, and leaders who see them as humans, not tasks. Every episode returns to this single insight: infrastructure, HVAC, data centers, and construction will fail not for lack of tools or capital, but for lack of people who feel valued and see a future.
Drawn from What's next for HVAC: workforce shifts, safer … and 5 more →
“For every five experienced technicians retiring, only two new ones are entering the field.”
Episode 4: Stronger Training Pipelines and Smarter Social Media Can Help Solve HVAC's Talent Shortage
By the numbers
50%
of U.S. employees actively job-hunting or watching for openings
3.8M
new workers U.S. manufacturing needs between 2024 and 2033
1.9M
of those jobs projected to go unfilled if skills gap holds
17,000
Americans suffering spinal cord injuries annually
What the channel argues
What you'll learn
What to do about it
Who and what shows up
Josh Zolin
CEO, Windy City Equipment
Articulated why soft skills and career roadmaps now decide recruitment and retention in trades, not technical ability alone.
Steve Thomas
Leadership thinker and speaker
Challenged the premise that fear-based leadership works, arguing authentic leadership that balances compassion with accountability is what builds healthy cultures.
Bradley Henderson
Bay Climate Control HVAC
Demonstrated how structure, clear expectations, and genuine growth opportunities allow workers to rebuild lives and create stronger organizational culture in the trades.
Stan Phelps
Leadership and experience strategist
Explained why Gen Z prioritizes purpose over pay and why demonstrating warmth and clear intent matters more than competence alone in multi-generational workplaces.
Rob Paylor
Former collegiate rugby player, resilience speaker
Reframed paralysis as metaphor for any fear or emotional block that holds people back, showing how mindset and forgiveness enable recovery and growth.
Questions this channel answers
How do you attract and keep new technicians when experienced ones are retiring faster than replacements enter?
By building structure, clear expectations, mentorship pathways, and leadership that values people—not just recruiting harder or paying more. Soft skills, authenticity, and visible career growth now decide retention.
What's next for HVAC: workforce shifts, safer equipment,… →What role does mentorship play in closing the skilled trades labor gap?
Mentorship is critical for passing tacit knowledge, building confidence, and showing newcomers there is a future in the trade. Without it, institutional knowledge walks out the door with retirees and newcomers see no path forward.
The Future of the Trades Depends on Mentorship and Indus… →How should leaders approach promoting high performers into management roles?
Technical skill does not equal leadership ability. Effective leaders need coaching, humility, and ability to develop people—not just task-management competence. Fear-based leadership erodes engagement; authentic, compassionate leadership builds it.
Why Leadership Without Humanity Is Failing Today’s Workp… →Why is AI adoption failing in most organizations?
Most companies rush to adopt tools without a formal strategy or training plan. AI adoption succeeds when leaders have clear business problems to solve and intentional change management, not when they chase novelty.
The AI Reality Check: Why AI Adoption Strategy, Not Tool… →What are the biggest barriers holding women out of skilled trades?
Women represent 4.3% of construction jobs despite reaching record numbers. Barriers include lack of early outreach, male-dominated culture, and absence of peer communities; solutions include outreach at elementary and middle school levels and support networks like the Sisterhood of Trades.
Why the Trades Need a Cultural Reset to Attract and Reta… →Best place to start
Why soft skills and a clear career path are becoming the trades' best recruiting toolsDistills the channel's core thesis—technical training is not enough—with a named expert and concrete labor data from Deloitte and LinkedIn.
From Second Chances to Stronger Teams: Bradley Henderson on Structure, Culture, and Trades-Based RedemptionShows the channel's argument in action: how structure, mentorship, and authentic culture transform organizational performance and worker lives in HVAC.Industry context
The staffing and trades industries face shifting workforce expectations, with emerging talent prioritizing workplace culture and leadership quality alongside traditional compensation factors.
Episodes
Why soft skills and a clear career path are becoming the trades' best recruiting tools
Straight Outta Crumpton host Greg Crumpton talks with Windy City Equipment CEO Josh Zolin about why communication and a real career roadmap, not just technical skill, now decide who the trades hire and keep.
The Future of the Trades Depends on Mentorship and Industry Veterans Passing Down the Craft
Across the United States, industries are grappling with a skilled labor shortage. According to industry research, millions of trade jobs are expected to go unfilled in the coming years as experienced workers retire faster than new ones enter the field. At the same time, trade sch
Stronger Training Pipelines and Smarter Social Media Can Help Solve HVAC’s Talent Shortage
The skilled trades are at a crossroads. By some industry estimates, for every five experienced technicians retiring, only two new ones are entering the field—highlighting a growing HVAC talent gap. At the same time, buildings are becoming more complex, more connected, and more de
From Second Chances to Stronger Teams: Bradley Henderson on Structure, Culture, and Trades-Based Redemption
The trades have always demanded grit, but grit alone doesn’t build a strong workforce. People need structure, clear expectations, and a sense that their work is taking them somewhere. That’s especially true in HVAC and mechanical services, where employers are trying to hire, reta
The AI Reality Check: Why AI Adoption Strategy, Not Tools, Will Decide the Winners
Artificial intelligence has moved from novelty to necessity almost overnight. Since generative AI tools entered the mainstream just a few years ago, organizations across every industry have felt pressure to “do something” with AI—often before they fully understand what that somet
Why the Modern Data Center Is Forcing Communities and Policymakers to Rethink Infrastructure
Data centers have moved from largely invisible digital infrastructure to a highly visible source of public debate as artificial intelligence accelerates demand for power, fiber, and compute capacity. The modern data center is now being built closer to population centers to suppor
Blue-Collar, High-Voltage, and High-Stakes: Rebuilding the Workforce Pipeline with Skilled Trades Mentorship at TradeMentor
The skilled trades are getting squeezed from both sides: demand is rising—driven by grid upgrades, battery storage buildouts, and the reshoring of manufacturing—while the workforce pipeline keeps narrowing. Across construction, manufacturing, and other skilled trades, employers a
Why Leadership Without Humanity Is Failing Today’s Workplace
As the world faces historic labor shortages, an increase in burnout, and record-high turnover, organizations are confronting a leadership reckoning. In May 2024, Gallup found that more than 50 percent of U.S. employees were actively searching for new jobs or watching for openings. Taken together, these trends signal a clear and growing breakdown in…
Why the Trades Need a Cultural Reset to Attract and Retain the Next Generation
The skilled trades are at a critical crossroads. According to an August 2025 report from the Institute for Women’s Policy Research (IWPR), the number of women working in construction and extraction occupations rose to 366,360 in 2024, the highest level ever recorded. Yet despite that growth, women still account for only about 4.3% of construction…
Five by Five Leadership: Why Purpose, Warmth, and Clarity Matter More Than Ever at Work
For the first time in history, workplaces now span five generations, forcing leaders to rethink long-standing assumptions about motivation, communication, and career growth. As Gen Z enters the workforce, they bring expectations shaped by a desire for meaningful work, clear development paths, and work-life balance—rather than traditional, one-size-fits-all career ladders. In an era marked…
The Next Data Center Bottleneck Isn’t Power or Cooling — It’s People: The Data Center Workforce
With the rapid rise of AI workloads, data centers are being built with higher power density, stricter reliability expectations, and cooling technologies that are evolving faster than most teams can adapt. As a result, these facilities aren’t just getting bigger—they’re becoming harder to operate, harder to staff, and far less forgiving when something goes…
Field Service Growth Depends on Leading With People, Not Just Technology
Skilled trades are facing accelerating retirements, rising customer expectations, and rapid advances in AI—putting the field service industry at a critical inflection point. Industry estimates suggest millions of frontline roles could go unfilled over the next decade, even as technology promises to automate more tasks than ever before. The stakes are high: decisions made now…
HVAC Thrives on People-First Leadership, Not Just Technical Know-How
The skilled trades are undergoing a shift as experienced workers retire faster than new talent enters the field. According to the U.S. Bureau of Labor Statistics, demand for HVAC technicians is projected to grow 8% by 2034. That’s much faster than average — and shows the urgency of attracting and keeping new talent. While…
From Hands-On to High-Tech: How Innovation Is Transforming the Next Generation of Trades Talent
The skilled trades are facing a turning point. With a rapidly retiring workforce and an ever-growing demand for infrastructure, HVAC, and electrical expertise, the U.S. is experiencing a talent gap that’s becoming impossible to ignore. Looking ahead to 2026, industry analysts anticipate the construction sector will need to recruit nearly half a million new workers,…
AI Is Forcing a Rethink of Data Center Infrastructure at Every Level
The data center industry is being redefined by AI’s demand for faster, denser, and more scalable infrastructure. According to McKinsey, average rack power densities have more than doubled in just two years. It went from approximately 8 kW to 17 kW, and is expected to hit 30 kW by 2027. Global data center power demand is projected…
Rob Paylor’s Mindset Masterclass After a Life-Changing Rugby Injury: Rise, Recover, and Redefine What’s Possible
Every year, an estimated 17,000 Americans suffer spinal cord injuries, many of which permanently alter the course of their lives.. For former collegiate rugby player Rob Paylor, a devastating injury left him paralyzed from the shoulders down. Doctors told him he would never walk or move his hands again. But instead of accepting that fate,…
HVAC Safety Reform with Fallon Dyle: Rethinking Chemical Practices and Tackling Hidden Health Hazards in the Field
As HVAC systems evolve and health concerns take center stage, the industry is being forced to reckon with more than just performance specs. A growing threat from resilient biofilms, coupled with widespread misinformation about chemical cleaners like bleach, is pushing technicians and manufacturers to reexamine how they approach safety and maintenance. Reports have emerged…
Soft Skills, Real Impact: Rethinking What Makes Talent Stand Out with Client Success Executive Ben Brandon
Work feels different today. Conversations about AI, hybrid schedules, shifting career paths, and talent shortages aren’t just industry headlines—they’re shaping everyday decisions for workers and employers alike. As people rethink what they want from their careers and companies rethink what they need from their teams, one theme keeps rising to the surface: the skills that…
Heating Up the HVAC Industry: Closing the Gaps in Mentorship, Training, and Trust with Joshua Griffin
A rapidly changing HVAC industry is being shaped by refrigerant shortages, a deepening labor gap, and shifting expectations from homeowners. With refrigerant regulations evolving and long-trusted standards like R410A being phased out, contractors and technicians are navigating not only technical complexity, but also a growing need to rebuild trust and transparency with customers. The…
Redefining Talent Solutions in the AI Era: Soft Skills, Purpose, and Flexibility at the Center of Career Growth
As careers become less linear and more purpose-driven, workers are increasingly drawn to environments that value adaptability, culture fit, and soft skills for career growth. These capabilities are proving just as critical as technical expertise, especially as AI, remote work, and flexible paths reshape the labor market. According to McKinsey, 70 percent of workers…
Great Leaders Share Knowledge, Build Trust, and Empower Future Talent
The conversation around skilled trades is shifting fast. After decades of “college for all” messaging, trade school enrollment is climbing steadily, signaling a renewed respect for hands-on, high-skill careers that literally keep the world running. In commercial HVAC and mechanical service, this change is not just academic — it’s shaping the next generation of leaders…
Building Success from the Ground Up: How GreenTeam Found Its Niche in Commercial Infrastructure
Aging infrastructure and growing urban demands are straining America’s commercial facilities. But specialized service providers like GreenTeam are stepping up to fill these gaps. With over 5.9 million commercial buildings in the U.S., many facing deteriorating plumbing and utility systems, the need for reliable, professional contractors has never been greater. This latest episode explores…
Grit, Growth, and Gaining Ground in a Male-Dominated Field: What It Means to Be a Young Female Tech in HVAC
As America ramps up its focus on rebuilding infrastructure and domestic manufacturing, the skilled trades are finally getting their moment in the spotlight. With a national labor shortage in HVAC and related fields, companies are hungry for the next generation of technicians—and women are stepping into the space like never before. Only 2 percent…
AI in HVAC Speeds Up Troubleshooting, Automates Training, and Connects Techs to the Right Data Instantly
Artificial intelligence is rapidly transforming field service operations across skilled trades, and HVAC is no exception. AI in HVAC is reshaping how technicians access information, troubleshoot systems, and stay productive on the job. As the industry faces an ongoing labor shortage and rising equipment complexity, the need for smarter tools is urgent, especially as…
Passing the Torch: Why the Skilled Trades Must Build a Culture That Protects Technician Wisdom
The skilled trades are facing a demographic cliff. The reality is that far fewer people are entering the trades than leaving, creating a widening gap that threatens the stability of critical infrastructure across the U.S. At the same time, younger generations are bringing different expectations around work-life balance, culture, and purpose. As a result, service…
Built from the Dirt Up: Dillan Dumont’s Journey from Bricklayer to Industry Disruptor
With all types of infrastructure across America aging, there has never been more of a need for smarter, less disruptive solutions than now. From trenchless pipe repair to utility innovation, the construction world is shifting and young leaders like Dillan Dumont are stepping into the spotlight. Cities like New York and Chicago are facing…
Field Engineer to Industry Leader: Coty Fournier’s 35-Year Journey in Construction
Construction is an industry where experience is currency. For many in the field, career paths become case studies in adaptability, strategic growth, and cross-functional expertise. With the U.S. construction market experiencing both highs and lows, the demand for leaders who understand field realities as well as business strategies remains critical to the industry’s success…
Targeted HVAC Training Boosts Careers, Retention, and Service Quality
The HVAC industry is evolving quickly, from advanced controls to new refrigerant standards, yet one principle remains timeless: skilled technicians are the backbone of the trade. What is changing is how companies are preparing those technicians for long-term careers through focused HVAC training. According to the U.S. Bureau of Labor Statistics, employment in the…
The Next Era of Workplace Safety Demands Stronger Leadership & Higher Safety Standards
Workplace safety is no longer just about meeting regulatory requirements—it’s about fostering a proactive culture of risk management and innovation. With ongoing discussions around the future of OSHA and the rise of AI-driven safety solutions, industries are reevaluating their approach to keeping workers safe. According to the National Safety Council (NSC), workplace fatalities have…
Women in HVACR Are Driving Change Across the Skilled Trades
Trade school enrollment climbed 4.9% between fall 2020 and fall 2023, signaling a national shift toward skills-based careers as alternatives to four-year degrees. This modest but meaningful rebound underscores growing interest in trades like HVACR, where demand is high, but representation remains lopsided. For decades, women in the field have been overlooked despite playing…
Turning a Career Pivot into Award-Winning Success in the HVAC Industry with Chloe Glynn
Breaking into a technical field of industrial sales without prior experience is a huge challenge. But someone like Chloe Glynn achieved such a feat and turned an accidental career pivot into an award-winning profession. As many industries continue to shift towards relationship-driven sales strategies, Glynn’s journey offers a blueprint for success in a…
Women in HVAC: Pioneering Change in a Male-Dominated Industry
The HVAC industry is evolving, and with it, the roles within the sector are expanding beyond traditional boundaries. Amid rising tuition costs and strong demand for skilled labor, young people are increasingly choosing trade schools over a traditional college education. With such a shift highlighting the need for a more diverse workforce, the questions…
A Greener Future in HVAC: Balancing Innovation and Environmental Responsibility with Mike Donahue
In an industry grappling with unprecedented changes, from liquid cooling innovations to bridging labor gaps, the HVAC world is evolving rapidly. With sustainability and efficiency becoming central themes, it’s a critical moment for rethinking solutions and workforce development. The stakes are high—data centers alone, for instance, are expected to account for 3-4% of global…
Scale Smarter in HVAC: Balancing Growth with Employee Engagement
The HVAC industry is undergoing significant growth, driven by increased suburban migration and a surge in home renovations requiring system upgrades. The U.S. HVAC market is projected to expand at a compound annual growth rate (CAGR) of 7.4% from 2025 to 2030. As businesses scale to meet this demand, balancing expansion with retaining strong…
The Evolution of HVAC Media Through the Eyes of Kyle Gargaro
The HVAC industry is no longer just about furnaces and air conditioners, and neither is HVAC media. It’s an ever-evolving ecosystem, shaped by technological advances, regulatory changes, and shifting workforce dynamics. With more than a century of history, publications catering to HVAC-related news, such as ACHR News, have played a crucial role in keeping…
Building Trust and Simplifying Stories Strengthens Public Relations Strategies
Companies that master transparent communication and authentic messaging gain crucial competitive advantage in earning consumer confidence
Hiring for Values, Investing in Mentorship, and Leveraging Tech Boosts Retention and Workforce Stability in the HVAC Industry
Strategic hiring practices and structured mentorship programs help mechanical contractors combat labor shortages while building sustainable teams
People-Centric Leadership in Action: The Engineered Cooling Systems(ECS) Story
Organizations that prioritize employee engagement unlock retention rates and growth that competitors struggle to match
HVAC Workforce Culture: Recruit with Purpose, Retain with Care
Skilled trades face a critical retention crisis as retirements vastly outpace new workers entering the field
Building a Skilled Trades Workforce: Certifications, Simulation-Based Training & Reskilling with SkillCat
Digital training and placement platforms are helping industries bridge a critical gap in skilled trades talent
Building Trust in Real Estate Through Quality Services and Client Education
Clients entrust companies with major investments, making transparency and quality service the foundation of competitive advantage in property markets
Data Center Sector Opens Doors for Non-Traditional Career Seekers
Rapid expansion in data centers is creating unexpected opportunities for workers without traditional tech backgrounds to fill critical roles
Early Education in Skilled Trades Opens Doors to Solving Workforce Shortages
Hands-on classroom experiences are proving key to filling the nation's critical shortage of skilled trade workers
Balance HVAC is Raising Industry Standards Through Quality, Transparency and Customer-Centric Approach
As indoor air quality concerns mount, one Florida-based contractor is proving that prioritizing health standards and honest service can reshape customer expecta
Mentorship and Knowledge Transfer are Key HVAC Workforce Development Strategies for a Growing Industry
As retirements accelerate, HVAC companies are racing to pass down critical expertise before institutional knowledge walks out the door
Balancing Growth and Sustainability in the HVAC Industry: Insights from Sofia Lozoya
A marketing leader reveals how the HVAC industry can modernize faster despite mounting labor shortages and resistance to change
Empowering the Next Generation Through Trade Education: Building Confidence, Career Paths, and Bright Futures
A growing worker shortage is pushing educators to introduce career pathways in trades earlier than ever before
AI in Construction: Building a Future with Collaborative Tech Solutions
The construction industry stands to capture billions in value as intelligent systems reshape how projects are planned, executed, and managed
How Relationship-Building was Vital to an Account Manager’s Journey from Technician
Strong interpersonal skills and mentorship are becoming as essential as technical know-how in the competitive HVAC industry
The Future of Digital Infrastructure Lies in Stability of Sustainable Technology
As global data demands explode, organizations must balance rapid innovation with the infrastructure stability required to sustain long-term growth
Sustainability and Innovation in the Data Center Industry: Insights from Rob Ussher
Data center operators are rebalancing operational demands with environmental accountability through efficiency-driven innovation
Building Efficient and Engaged Blue-Collar Workforces Begins with Leadership Rooted in Personal Development
Leaders who invest in their teams' growth can bridge the manufacturing skills gap while cutting turnover and boosting productivity
Exceptional Customer Service in Healthcare is the Cornerstone of Building Patient Trust
Patient satisfaction directly impacts healthcare provider selection and recovery outcomes, making service quality a competitive differentiator
Skilled Workers Thrive Where Craftsmanship, Integrity, and Relationships Align
When professional values and human connection become the foundation, skilled tradespeople unlock their full potential and drive industry growth
Transform Construction Careers with Grit and Creative Campaigns to Close the Gap
A severe workforce shortage is forcing the construction industry to rethink how it attracts and retains talent for the next generation
Digital Marketing for the HVAC industry: Why Online Presence is the Key to Business Growth
HVAC contractors risk losing customers to competitors who master online visibility and reputation management in an increasingly digital marketplace
The Collective Responsibility to Promote Skilled Trades: Why Society Needs to Highlight the Trades as a Respected Career Path
A severe workforce shortage is forcing industries to reconsider their perception of what constitutes a meaningful and lucrative career
The Intersection of Art and Activism Brings Power with Edwin Gil
A former refugee's mission to harness creative expression as a tool for building stronger, more inclusive communities
Making the Transition From Technician to Manager: A Career Evolution in HVAC
Technical expertise alone isn't enough to lead in HVAC's evolving landscape, requiring hands-on professionals to master new competencies
Navigating Success and Change in the HVAC Industry: Insights from Andy Graham
Balancing traditional client relationships with emerging technologies proves essential for competitive advantage in the heating and cooling sector
From a Plumber’s Apprentice to Account Management: Leadership and Growth in the HVAC Industry with Jeremy Melton
How one tradesman's unconventional rise reveals the leadership qualities that matter most in mechanical contracting
A Skilled Trades Career Provides a Future-Proof Path
Younger workers are increasingly turning away from four-year degrees to pursue careers that guarantee stable income and immediate job prospects
How to Bridge the Gap in HVAC Careers Through Education and Inclusion: Insights from Nicole Bass
A veteran industry leader shares how practical education and inclusive recruitment strategies are helping fill the skilled trades worker shortage
The Key to Building a Successful Business in the Mechanical Industry: Keeping Employees Happy and Fostering Long-term Relationships
Mechanical contractors discover that treating workers like family and investing in their growth outperforms traditional management approaches
Straight Outta Crumpton: Transforming Leadership and Fostering Hope with Mikel Bowman
A founder explains how intentional leadership becomes the catalyst for unlocking human potential within organizations
Innovative Training Programs Make Successful Skilled HVAC Professionals
As HVAC systems grow more complex, strategic training approaches are bridging the gap between workforce shortages and technological demands
The Future of Data Centers: Cooling, Power, and ESG with Saqib Ashraf
AI-driven computing demands force data centers to rethink cooling strategies while balancing power consumption and sustainability goals
Reducing the Gap in Skilled Trades Can Be Solved by Boosting Trade Education Initiatives
A generational workforce exodus is forcing industries to rethink how they attract and prepare the next generation of skilled workers
Bridging the Skills Gap: SkillCat’s Mission to Revolutionize Trade Education with Brendan Arsenault
A digital platform is helping fill millions of unfilled trade jobs by making skilled training more accessible and affordable to workers nationwide
Improving HVAC Systems Plays a Key Role for Meeting Building Efficiency Goals
Optimizing climate control systems could unlock trillions in annual savings while significantly reducing global energy consumption
The Future of AI in Data Centers: Navigating the Next Frontier in Computing with Bill Kleyman
AI's explosive demand is forcing data centers to rethink infrastructure and expand beyond traditional tech hubs
The Key to Accommodate Demands of AI-Driven Computing? Innovative Cooling Solutions and Higher Power Densities
Data center leaders must rethink infrastructure fundamentals as AI workloads push thermal and power management to critical limits
Harnessing Technology for a Brighter Future: Insights from Nabeel Mahmood
A technology leader reveals how rapid innovation can bridge educational gaps and build more inclusive communities worldwide
Technology and Education at a Crossroads: Tech Creates Jobs, But Can Education Keep Up? Time to Reform
As technology reshapes the job market faster than schools can adapt, leaders debate whether education systems need a complete overhaul
Empowering Leadership and Effective Delegation with Dallas Burnett
Leaders who master delegation unlock exponential growth by transforming their teams into independent decision-makers
Navigating Careers in HVAC: Jason Saunders’ Journey to the Top
A high school graduate built a path to the executive suite by mastering mentorship, customer service, and adaptability in the trades
Legal Business Development: Authentic Relationships Can Foster Trust and Long-Term Relationships
Building genuine client connections proves more valuable than transactional interactions in the competitive legal services market
The Leadership Succession Crisis can be Solved by Instilling Leadership Skills in Employees from Day One
Early leadership development bridges the gap between today's workforce and tomorrow's management needs
Greg Crumpton’s Entrepreneurial Journey in the HVAC Industry: From Tradesman to Skilled Trades Expert and Industry Leader
A four-decade career in HVAC reveals how the skilled trades offer surprising pathways to leadership and industry influence
Industry Expertise and Effective Leadership is Paramount in Mission-Critical Industries
Leaders who combine deep industry knowledge with strong vision gain competitive advantage in high-stakes sectors
Amy Al-Katib’s Unique Journey in HVAC and Mission-Critical Industries
A journalism career pivot reveals how specialized B2B publishing unlocks influence in traditionally overlooked technical industries
HVAC Marketing Navigation Through Audience Adaptability
HVAC marketers must shift strategies based on whether they're reaching contractors or homeowners, each demanding distinctly different messaging
From DJ to HVAC Digital Media Dynamo: Combining of Digital Media and Skilled Trades with Clifton Beck
A former DJ turned educator reveals how digital storytelling is reshaping how the skilled trades attract and train the next generation
Building a Community of Intentional Leaders with a Construction Mind Shifter
A construction leader reveals how intentional mindset shifts transform industry culture and unlock human-centered operational excellence
The Evolution of HVAC: A Tactical Approach
Climate control professionals are reshaping their industry through community-driven innovation and digital connectivity
North Park Innovations Takes HVAC into the Digital Tool World
An HVAC equipment maker pivots to digital tools, blending augmented reality and AI to transform how technicians learn their trade
An Energy-Efficient Building Will Help Companies Earn Some Major Tax Incentives
Businesses can now leverage expanded tax breaks to offset the cost of green building upgrades across more sectors than ever before
Skills Training with Interplay Learning and Ken Midgett
A veteran plumber turned educator reveals how simulation technology is reshaping workforce development in the trades
Effective Communication in the Workplace Equals Better Management and Avoiding Bias
The ways we communicate and manage are being reshaped by a rapidly changing world, which is why effective communication is so important. A new episode of “Straight Outta Crumpton” featured a notable figure in the field of management and interpersonal communication, Kim Scott. The author of the popular books “Radical Candor” and “Just Work,”…
Keeping Things Cool with Crystal Air
HVAC (Heating, Ventilation, and Air Conditioning) is one industry that finds new ways to innovate in the technology era. The advent of new technologies, such as Variable Refrigerant Flow (VRF) and Variable Refrigerant Volume (VRV), are evolving the way spaces are heated and cooled. But what does this mean for those working in the…
HVAC Evolution: Upgrading The Building Management Industry Through Innovation
In an era where the Internet of Things and smart technology have revolutionized almost every aspect of life, the building management industry is not left behind. This new wave of innovation is rapidly transforming the HVAC (Heating, Ventilation, and Air Conditioning) sector, ensuring increased efficiency, sustainability, and comfort. According to a report by Research and…
An Insider’s Perspective on Navigating a Successful HVAC Business
Managing a successful HVAC business in this era of rapid technological advancement and increasing consumer demand for energy efficiency requires passion and know-how. The HVAC systems market growth projections are trending towards $234.9 billion by 2030, so this sector has plenty of opportunity. However, running a successful HVAC business is complex, requiring a deep…
Learning Through Life’s Lessons: An Insightful Conversation with Mike Leissa on Straight Outta Crumpton
As our world grows increasingly interconnected, the importance of leadership and personal growth has never been more critical. In an era where technology is shifting the landscape of industries and human interaction, there remains a timeless need for genuine connections, empathy, and values-based leadership. This is the theme of a recent episode of Straight…
How to Create a Proper Work-Life Balance While Maintaining Strong Work Relationships
In a world where the average American spends over one-third of their life at work, it’s essential to maintain a high quality in workplace relationships. Today’s fast-paced environment necessitates strong, resilient connections that can withstand the pressures of rapidly evolving technology, constant deadlines, and high-stake projects. Research indicates that maintaining strong workplace relationships leads…
Revitalizing Traditional Trades
In an era where the gig economy has taken the front seat, traditional trade jobs struggle to stay relevant. At the heart of this changing landscape lies a crucial question: How do we breathe new life into the trades and focus attention in revitalizing traditional trades? In this week’s episode of Straight Outta Crumpton,…
Military Veterans Use Their Experiences from the Field to be Leaders as Civilians
Having military experience can give one a valuable skills life while teaching how to live a disciplined lifestyle. Many former and current servicemen and women have utilized the skills they learned in training and applied it to their everyday lives. However, for some military veterans that transition from military life to civilian life, these lifestyles…
Straight Outta Crumpton: The Changing Landscape of Skill Trades
The job market is an interesting and everchanging landscape, one where the value of professions fluctuates regularly. In the area of skill trades, older generations are now seeing younger generations finding a strong interest in this vast and vital field. At the same time, the way this specific field looks has been changing for some…
Inspiring the Young Generations to Enter the Skilled Trades Industry
HVAC technicians, plumbers, electricians, welders, and construction managers are only a fraction of the incredibly vital trade careers and skills needed in any advanced society. As of 2022, however, there has been a skilled trade labor shortage. The National Association of Business Economics concluded that 57% of their Business Conditions Survey respondents stated there…
The UK HVAC Industry and the Different Equipment Involved
The UK and the US are two very different places—in culture, in accent, and in climate. In total, the UK is roughly one-third the size of the state of Texas—so by American standards, it’s pretty small. But it is this relatively smaller size that helps tradespeople work all over the place, seeing different opportunities and…
Straight Outta Crumpton: How Toolfetch Helps Skill Trades
Not everyone recognizes the great things workers in the trade industry bring to our everyday lives. Skill trades and those who work as tradespeople help our infrastructure and make the buildings and roads we use every day. However, there are only so many people working in skill trades in the USA, with a recent static…
How Can Companies Attract the Younger Generation of High Performers to the Skilled Trades?
Many from the newer generations find the skilled trades industry old school. However, there is a significant shortage in the industry, and it is surrounded by stigmas. This, coupled with the fact that baby boomers, who hold a sizable majority of the positions, are retiring, has caused a massive decline in the number of skilled…
Plumbing Industry: Providing Support and Adding Value to Your Employees
After the 2008 recession, unemployment reached a high of 10 percent, double the rate in December 2007 of five percent. In the midst of the economic downturn, James Terry managed to start a plumbing company, GreenTeam. Why and how did Terry decide to start his business at this time, and how has the culture…
HVAC Services: Heroes of the 21st Century Keep Our Homes and Businesses Running
HVAC services are essential. Some might say they are recession and pandemic-proof. No matter the situation, businesses rely on the solutions they provide to keep their facilities up and running. Still, like many skilled professions today, recruiting people into the industry is a challenge, and it is critical to find new talent to keep the…
Strong Apprenticeship and Training Programs Build the Skilled Trades
The purpose of apprenticeship and training programs is to offer on-the-job training where people can gain a wealth of knowledge in their field of interest. In skilled trades, it is an especially valuable and beneficial program that many trade workers will find themselves in at some point in their career, and every company has…
How Will Networking and Interpersonal Skills Help Job Seekers Find More Opportunities?
How often have you heard the word “networking,” especially in the digital age when LinkedIn allows job seekers to network with the click of a button? Networking is the main way some people end up receiving job offers. In fact, 85 percent of positions are filled with the help of networking, yet one in…
Technology May Run the Elevator, but Humans Still Push the Buttons: The Convergence of AI and Human Interaction
It’s challenging to look around the world today and not see technology peering out from every angle. Technology and its continual advancements in AI, including generative AI capabilities, make society run. Currently, at $136.55 billion, the global artificial intelligence market size, is projected to expand at a compound annual growth rate (CAGR) of 37.3% through…
Diving into the Role of a Plumber: It’s More Than Just Toilets and Sinks
When most people think of the role of a plumber, services like toilet repair and sink unclogging usually come to mind. However, while plumbers are experts in these areas, the role a plumber and their training are also in more technical areas, like HVAC, grease traps, line cameras, drain cleaning, boiler installation, water conditioning/testing,…
The Way Forward for Educating HVAC Novices
On the latest episode of “Straight Outta Crumpton”, host Greg Crumpton, had a chat with Martin King, about the evolution of teaching the younger generation, in terms of including not only the professional skills, but also emotional skills required to do a job. King started by saying the younger generation has more access to technical…
Humanizing Communication at toth shop
Sometimes the greatest inspirations occur in the wee small hours of the night. Time: 2 a.m. on May 23, 1912. Place: Hungary, the village of Paczin. Her decision was to leave the only home she’d ever known to escape an arranged marriage and the unsettling events in eastern Europe, soon to be engulfed in…
Recognizing the Value of the Skilled Trades
People value skilled trades for the everyday necessities they bring to life. From plumbing to electrical, machinists, and construction, trades play a vital role worldwide. They make the world happen. Unfortunately, there is a growing gap in the skilled trades workforce, despite high wages, employer-funded training, readily available positions, and the opportunity to apply…
Unlocking the Potential of the HVAC Industry for Career Success
The demand for HVAC solutions came into broad view during the COVID-19 pandemic. The industry thrived during this period and continues to do so, heading into 2023. The United States Bureau of Labor Statistics predicts steady growth of HVAC industry jobs through 2029. The is lots of potential in the HVAC industry with excellent pay…
Career Progression and Bridging the Educational and Representational Gap in the HVAC Industry
Over 97% of HVAC technicians in the US are men, while women comprise only 2.6% of the industry. This disparate statistic is often a commonality among many trade industries. However, one insider hopes to change that. What is she doing to encourage others to join the skilled trade of HVAC? On the latest episode of…
Advocating for Skilled Trades
Internationally, skilled trade jobs face various stigmas and poor advocacy. Canadian stigmas around the trade industry parallel similar thoughts in the US. So, how does advocacy help fight these assumptions? What does engaging advocacy look like? And after many years in the trade industry, how are professionals catering to new prospects and attracting new…
Connecting Tradespeople in the Skilled Trade Industry
With 650,000 available jobs in the construction industry alone, the skilled trade labor shortage is considered one of the biggest challenges facing the U.S. economy. To complicate the situation further, fewer than 16% of young people claimed they would consider a skilled trade career in a recent research study by Stanley Black & Decker. With…
Early Trade Training Through Apprenticeships for Young Students
So, what does early trade training look like? This episode offers a first-person point of view on advocating for trades from a fresh trade apprentice. Since 2012, there has been a 64% increase in trade apprentices (US Department of Labor). How are young people getting attracted to trade training and apprenticeships? What makes them choose…
Reaching Commercial HVAC Industry Customers Through Social Media
When thinking about social media, the HVAC industry might not immediately come to mind, but Insight Partners isn’t camera shy. They recognize the need to share best practices and show the latest technology innovations, products, and services happening in the HVAC community. Through its HVAC TV YouTube Channel, Insight Partners brings critical information to those…
Making Data Center Careers Accessible for Everyone
Greg Crumpton from Straight Outta Crumpton speaks to many industry leaders, and over the life of his podcast, he’s had plenty on the show. But until now, each guest has made no more than one appearance. That all changed when Carrie Goetz, Principal/CTO at StrategITcom, returned to the program. And what exciting things have Goetz…
Sharing Knowledge in the HVAC Industry for an Improved Customer Experience
Good communication goes a long way and can often be the backbone for providing an efficient, friendly, and improved customer experience. While strong communication is a vital area for many industries, it is the trade industry that benefits the most from soft skills. Why do these skills matter so much and how can the…
Shaping the Welding Industry with Critical Education
Working in a field, such as the welding industry, where you have the responsibility to teach comes with a personal reward. In fact, one of the most rewarding professions is being a teacher. So, when one is a teacher in a niche area that requires hands-on learning, such as welding, it’s only natural that educators…
Problem-Solving and Imagination…the “It” Gene?
Does your job involve problem-solving and imagination, or is your phone the problem-solver for you? Gone are the days when you had to memorize a name, password, or phone number. This dependence on technology may even be detrimental to the hippocampus, the area of the brain responsible for memory. How can we foster imagination and…
Engaging Today’s Youth in the Skilled Trades Industry
The skilled labor gap, particularly youth in the skilled trades industry, has affected a lot of trades in America. This downward trend only worsened when the COVID-19 pandemic forced many industries against the wall. It also created a domino effect that saw a major shortage and lower entry rates in a lot of trades jobs,…
Opportunities for Women in the Trucking Industry
While women comprise nearly half of Canada’s workforce (47%), only three percent of women make up the number of Canadian truck drivers. While the number of women getting their commercial driver’s licenses has increased since 2010, there is a long way to go to realize the potential of women in the trucking industry. The…
The Importance of Building Strong HVAC Industry Relationships
Building relationships is one of Greg Crumpton’s favorite topics. A close second is air conditioning. Crumpton is always fascinated by the various people who make the HVAC industry hum, which is why on Straight Outta Crumpton, he always finds the most interesting folks in the business to talk some shop. And this week was…
Building a Network of Successful People with Peak Performance
Becoming an overnight success story with peak performance often comes with the trait of being a high achiever. High achievers and successful people tend to be one and the same, and it’s usually due to one specific common quality that they all share, per Inc. Magazine. Discussing the accomplishments of success with successful people…
Doing it All Made Easy the Mitch Joel Way
Mitch Joel is a disruptor in the thought leader space. Through his ThinkersOne website, Joel helps businesses connect with the most influential thought leaders in all industries. And Joel’s other site, Six Pixels of Separation (also the title of Joel’s bestselling book), brings insights on brands, consumers, technology, and how connected the world’s become. With…
Ensuring a Quality Business Environment
Creating and running a business takes a lot more than an idea and investment. Per Investopedia, one important facet to running a good business involves the type of staff a company has. When business ownership is properly searching and investing in quality workers, it will allow for a smooth-running business, and subsequently, have efficient employees. …
The Value that Exists in Trades as a Career Choice
A university degree has been the traditional career path method for decades. But things are changing, and trade schools are becoming more popular, with good reason. Trades can offer faster pathways to a career, stable pay, and better flexibility than the normal 9 to 5. As newer generations approach their futures differently, trades are becoming…
Providing Safety and Comfort to Construction Workers
In 2020, the construction industry accounted for 46.1 percent of all fatal falls, slips, and trips, according to the U.S. Bureau of Labor Statistics. Within private construction, nonfatal injuries and illnesses resulting from falls, slips, and trips occurred at 31.4 per 10,000 full-time workers in 2020. These sobering numbers highlight the need for safety precautions…
River Tales: Olympic Gold Medalist Joe Jacobi on How Canoeing Changed His Life
In the latest episode of the podcast “Straight Outta Crumpton,” host Greg Crumpton was also joined by co-host Tyler Kern, and the two chatted with Olympic gold medalist Joe Jacobi. Over 30 years ago Jacobi won a gold medal at the 1992 Olympic Games in Barcelona alongside his teammate Scott Strausbaugh. The duo clutched…
The Impact of the Chip Shortage on Vehicle Life Cycles
Alliance DriveAway Solutions is a logistics company. As Lijun Ji, CEO at Alliance DriveAway Solutions, puts it, DriveAway is like ordering an Uber for machinery. Their solution focuses on the transportation of class A trucks. Ji spoke with Tyler Kern and Greg Crumpton about her business and its unique offering in the marketplace. When a…
Integrated HVACD Solutions for Cannabis Cultivation
The cannabis industry is quickly going mainstream. As more and more states legalize cannabis, the stigma attached to this horticulture specialty is drifting away, and a varied mix of people are finding enormous business potential and growth in the product. Adrian Giovenco, Founder & CEO of InSpire Transpiration Solutions, sat down with the Straight Outta…
Building Relationships the Family Way
Is it time to reveal some family secrets? Greg Crumpton navigated some familiar waters with his latest guest, his sister, Angela Leissa, or as Crumpton calls her, Dr. Leissa. Leissa, a retired Primary/Secondary Education Professional, was a former DeKalb County, Georgia School System Principal for thirty years. On Crumpton’s show, he often discusses professionals who…
The Leadership Lessons to Learn from the World of Ballroom Dancing
The way relationships maintain in the world of ballroom dancing is a unique aspect in its own. Professional ballroom dancer Kristie Simmonds discusses with Straight Outta Crumpton hosts Greg Crumpton and Tyler Kern. From Sydney, Australia, Simmonds entered into her professional career at 18 where she moved to Europe to train and compete. “I…
Building the Next Generation Through Sharing Knowledge
As technology continues to find ways to keep growing, sharing knowledge and building trustful relationships plays an important role in the next generation. Hosts Greg Crumpton and Tyler Kern sat down with Ron Vokoun, the Director of Critical Facilities at OAC Services, to discuss the industry and the factors around its growth. When Vokoun entered…
Apprenticeships are Vital in Developing the Next Generation of Workers
Trevor Matthews worked in refrigeration until he admittedly, lost his joy. Greg Crumpton refers to it as a complacency rut, “in a rinse repeat cycle.” Today Matthews, Founder of Refrigeration Mentor, has re-sparked his joy. “Refrigeration Mentor started because I have a passion for the refrigeration industry,” said Matthews. He recognized a void in…
What Is Required for a Controlled Environment Agriculture HVAC System?
Anders Peterson started working in the cannabis industry fifteen years ago. Today, he’s a cell molecular biologist, and his obsession with the science behind the plants drives his career. Peterson is a Cannabis Operations Specialist at Inspire Transpiration Solutions. Inspire specializes in integrated HVDC systems for proper temperature, humidity, and airflow for indoor plant…
Start-ups Need to Focus on Creating Value Before Expanding
When the pandemic hit, many businesses were told to shut their doors, some of which never reopened them. Though unfortunate for many, others had different outcomes. Founder and CEO at Volta Energy, Dr. Denis Kouroussis, sits down with Greg Crumpton and Tyler Kern to highlight his upbringing, company, and the effects of the pandemic….
Why Community and Mentorships Are Vital to a Great Business
Hosts Tyler Kern and Greg Crumpton sit down with industry insider Blair Newsham, the President of HSA Mechanical Services, to talk about their experiences in HVAC, the importance of community, and teaching soft skills for long-term leadership. “The next generation is always on my mind,” said Crumpton. As an experienced vet of the hvac…
Surrounding Yourself with a Strong Team to Revitalize a Company
In this episode of Straight Outta Crumpton, Greg Crumpton spoke with Wendy Staso to learn more about her incredible journey leading Huckestein Mechanical Services from insolvency to becoming a member of the Service Logic family. Staso discussed her journey from working in the energy division of Westinghouse at the beginning of her career to…
What is Onlyness and How is it Relevant to the HVAC Field?
Onlyness is not a word in the dictionary, but it holds extensive meaning. Nilofer Merchant, author of The Power of Onlyness and a multitude of other books, joined Hosts Greg Crumpton and Tyler Kern to describe what onlyness is and how it relates to hands-on professions like HVAC. Merchant defined onlyness: “It is a function…
Encourage Students to Follow Experience Versus Pay at First
To say Manette Morrow is actively living and pursuing the American dream is an understatement. As owner of The Perfect Assistant Consulting, which provides administrative, familial and organizational services for executives, Morrow is also a real estate agent, philanthropist for Sunset Community Farm, educator, former airline attendant, Uber driver, mom, and all-around hard worker….
Balancing Work, Life and Networking in Today’s Job World
Hosts Tyler Kern and Greg Crumpton welcome Sarah Clark Hopfer, Geographic Marketer at Dixon Hughes Goodman, who has known Crumpton for a long time. The pair met at a Thanksgiving dinner and have since become friends who happen to work together. Crumpton was impressed with Hopfer’s ingenuity, and he started recruiting her for his…
Trade Shows are Back But Will They Be Packed in 2022?
Commentary: In this episode of Straight Outta Crumpton, Hosts, Greg Crumpton and Tyler Kern, sat down with, Scott Meyers, VP of Operations and Strategic Services at Service Logic. The three discussed the importance of relationships in the industry, as well as the future of trade shows in a post-COVID world. Meyers was working for…
Helping Nonprofits Invest in their Operations and Infrastructure
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. On this episode of Straight Outta Crumpton, Hosts Greg Crumpton and Tyler…
‘King of Sales’ Shares How He Cut His Teeth
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. Greg Crumpton gets tears in his eyes thinking about all the special…
One NASCAR Driver’s Key to Success? Kindness
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. On this episode of Straight Outta Crumpton, Host Tyler Kern and Greg…
Make LinkedIn Work For You
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. On this episode of Straight Outta Crumpton, Hosts Greg Crumpton and Tyler…
How Digital Content Will Change Tradeskills Training
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. When it comes to knowledge about the HVAC industry, Garry McCreadie from…
How Firefighting Can Teach Customer Service
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. On this episode of Straight Outta Crumpton, Hosts Tyler Kern and Greg…
Building Relationships Isn’t Just About Business
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. The heart of Straight Outta Crumpton is talking about relationships. They are what binds…
Why Workplaces Have Learned to Celebrate Safety, not Dodge It
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. Technology might have been the most essential tool over the past year….
Maintaining Meaningful Relationships through a Screen
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. Among the challenges of the past year, relationship building might be one…
The Power of Communication for Trust and Relationship-Building
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. Communication in life and business has been evolving since the invention of…
The Benefits of Skilled Tradespeople in a Digital-First World
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. Straight Outta Crumpton brings the voices from various industries to talk about…
Women in Skilled Trades are Driving a Tradesperson Renaissance
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. Skilled trades certainly don’t get the respect or attention they deserve. In…
Innovating the Customer Experience with Old-Fashioned Professionalism
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. Running a business is a tall order, particularly in the service…
Bridging Communication Gaps to Build a Stronger Business
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. On this episode of “Straight Outta Crumpton” Greg Crumpton hosts…
How to Make Lasting Business Connections
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. In the world of business, being a people person has…
Building Thankfulness into the Sales Process
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. What’s the most critical aspect for sales professionals in building…
Finding Common Ground Over Coffee
Coffee is more than a beverage. It’s a culture to many, and for some, it’s their livelihood. TJ Fairchild, founder and owner of Commonplace Coffee, is an old friend of Greg’s and shared his nearly 20-year love affair with coffee culture. Fairchild met Greg in 1999, as he was working at a coffee shop outside…
How to Build Sustainable Relationships in Business
While the world of business continues to change and evolve, one thing remains the same. Success depends greatly on relationships. No matter your industry or role, you can’t achieve your goals without building relationships. Cathy Feil O’Donnell, a long-time media sales account executive, offered her perspective on how people are doing business today. O’Donnell is…
Building Battle-Tested Business Relationships
Straight Outta Crumpton hosts Tyler Kern and Greg Crumpton were joined by Crumpton’s longtime friend, Mike Kelleher, for a discussion about that exact topic – the foundation and building of business relationships, which can often bloom into personal friendships. Kelleher and Crumpton have been through many trials and tribulations and squared off against challenging scenarios…
Career Paths Are Rarely Linear
The path for most careers is rarely straight. It twists and turns, depending on many factors. That’s the story of Jimmy Jack, Carolinas Sales Lead, Critical Components Inc. Jack’s work history has a lot of deviations. Still, he said key relationships with colleagues, mentors, and customers have made all the difference. “After about 20…
Building Winning Relationships in Business
It sounds cliche, but sometimes business is all about who you know. According Josh Zolin, CEO of Windy City Equipment, one of the major perks of working in skilled trades is the relationships you form and the support you can both give and receive. “Often a benefit of skilled trades is all the people you…
Are You Staying Humble as a Leader?
If you’re a former employee of Kenneth Oesch, Chief Financial Officer at Piedmont Service Group, make sure to say hi next time you’re logged onto LinkedIn. He feels that as a manager, one of the perks of using LinkedIn is seeing where your former employees have headed next and what they’ve accomplished. “It’s fun…
Creating a United Front to Solve Problems
“You have family inside businesses,” said Sam Frowine, speaking about how relationships are at the core of functional businesses. “You have to have, at the heart of a relationship, a trust and regard and respect, and out of that you can solve problems,” he said. Sam joined the show to lend his insights on…
Developing a Deep Rapport with Clients: Straight Outta Crumpton
The coronavirus pandemic has disrupted nearly every aspect of human life, but its effects are perhaps most apparent in the way we communicate and foster relationships as humans. For businesses that rely on strong client rapport, the coronavirus has posed a monumental challenge. Greg Crumpton, host of “Straight Outta Crumpton,” dives deeper into how to…
Sharing Knowledge is the Foundation of Business Relationships: Straight Outta Crumpton
Relationships in business have always mattered, maybe even more so now, as organizations drive to innovate and engage. Finding the right connections can impact what happens to ideas. Molly Pedemonte, a business consultant with a high aptitude for strategic change, serves as a TPG Consulting Director. She works with companies to identify what’s working and…
How Building Relationships Can Open The World: Straight Outta Crumpton
There aren’t many people who can say they have friends in places like Iraq, Algeria, Afghanistan, Mexico and Libya, but Emily King is one of those people. Powered by RedCircle The CEO of Global Venture Consulting and Founder of Prospector Portal helps natural resource companies get into emerging and frontier markets, including some markets…
Taking it to the Bank: Straight Outta Crumpton
Straight Outta Crumpton with host Greg Crumpton focuses on why building relationships is valuable, both in the world of business and in life. This week, Tyler Kern and Greg Crumpton are joined by Jason Banks, CEO and Owner of Banks Electrical Contractors, to discuss how he fell into the electrical field and learned early on the value…
How to Become a Changemaker: Straight Outta Crumpton
Straight Outta Crumpton with Greg Crumpton focuses on the ways that building relationships is valuable both in business and in life. Change is hard, but today’s guest Gwen Smothers has been a trailblazer in facilitating it. As the business systems manager of Piedmont Service Group, a technical facility and energy-efficient solutions company in Raleigh, NC,…
Airforce Pilot’s Advice on Finding Your “Wingman” in Business: Straight Outta Crumpton
Straight Outta Crumpton focuses on the ways that building relationships is valuable both in business and in life. The guest on this episode is a perfect example of this. Lt. Col. Waldo Waldman, Air Force Academy graduate, combat decorated Air Force F-16 fighter pilot turned sales guru, performance consultant, executive coach and motivational keynote…
How to Build Mutually Beneficial Relationships Both Professionally and Personally: Straight Outta Crumpton
That’s the questions Greg Crumpton and Tyler Kern posed on this episode of Straight Outta Crumpton to Todd Boucher, founder of Leading Edge Design Group. Todd spoke on the podcast about the lessons that he has learned over the years from watching the way his father conducted his electrical contracting business. “He really believes…
How to Maintain Business Relationships During the Pandemic: Straight Outta Crumpton
Straight Outta Crumpton is a podcast that is all about building and fostering relationships in business and life. But as the coronavirus pandemic has altered our normal patterns and habits, how can we ensure that relationships are still a key part of our lives? Greg Crumpton was joined for this episode by Howie Barber,…
Anyone Can Learn Business, Be Creative: Straight Outta Crumpton
There is so much information at our finger tips that people think they are experts in everything which can cause confusion for interior designers. On this episode of Straight Outta Crumpton, Greg Crumpton & Tyler Kern sit down with Paige Adair, Interior Designer at Little Diversified Architectural Consulting, to talk about the evolution and…
Leveraging LinkedIn as a Business Tool, It’s Where Networking Happens in 2020
Most people look at LinkedIn as their professional social media space, best used when looking for a new role. There are currently over 675 million users on the platform, which means that it’s much more than a job board; it’s where relationships can be started and built. On this episode of Straight Outta Crumpton with…
Straight Outta Crumpton: Paying it Forward in Business Relationships with Adi Avin
Hosts Greg Crumpton and Tyler Kern are back for another episode of “Straight Outta Crumpton,” your source for insights on the relationships and people that drive the HVAC and mechanical industry and beyond. On this episode, the duo is joined by gardin, LLC. founder and CEO Adi Avin. Avin’s gardin is an interior plant…
Straight Outta Crumpton with David Jones, Entrepreneur Extraordinaire
On the second episode of Straight Outta Crumpton, Greg Crumpton, people promoter, dot connector, technology enthusiast, Kaizen Practitioner and VP of Critical Facilities and Technology at Service Logic, is joined by David Jones, Co-Founder of Flexential—a hybrid IT solutions provider built on a people-first approach. In this podcast, these two titans of industry discuss…
Introducing: Straight Outta Crumpton with Greg Crumpton
Greg Crumpton, people promoter, dot connector, technology enthusiast, Kaizen Practitioner and VP of Critical Facilities and Technology at Service Logic, joins Tyler Kern of MarketScale for a preview episode outlining what’s to come in a new podcast show entitled “Straight Outta Crumpton”. “Over the last year or so, we’ve done several podcasts with the…
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