Helping Nonprofits Invest in their Operations and Infrastructure

Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships.


On this episode of Straight Outta Crumpton, Hosts Greg Crumpton and Tyler Kern talked with Steven Wray, President and CEO of Restore Global. This registered nonprofit serves other nonprofit partners by reducing operating costs and providing support services. Our goal is to alleviate the stress of a tight budget and limited resources, allowing partners to focus on core programs and expand their reach in the community. The trio talked about Restore Global, Steven’s career, and as always relationships and how important they are to our personal and business lives.

Wray spent the first third of his career in the mega-nonprofit world. Despite the size of these organizations, they still struggle with investments, money, and infrastructure. He wanted to make a difference.

“If I’m running a business, I don’t think twice about investing in ourselves or a service or accounting or HR or infrastructure,” Wray said. “The things I need to do to improve my business to be the best I possibly can. In nonprofits, culturally, we struggle with that.”

Wray noted that nonprofit boards put a significant focus on investing in program money. They don’t tend to pump money into fundraising or administration. As Wray started working through these things, he realized he was never going to change the culture. It’s just a part of the way the nonprofit industry is in America today.

“Any business would struggle if they don’t make good investments in operating well,” Wray said. “It has a limit on their impact. They can’t recruit appropriate staff. There’s just a lot of issues with that.”

But, he knew he could make a difference by serving the nonprofits in a way that can help with their operation and infrastructure. By taking away barriers that executive directors and staff are facing, they can focus on their outreach.

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