Maintaining Meaningful Relationships through a Screen

Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships.

 

Among the challenges of the past year, relationship building might be one of the toughest. Adrienne Craighead, the Director of Financial Development for Apparo, talked with Straight Outta Crumpton Host Greg Crumpton and Tyler Kern to talk about keeping people at the heart of business and life.

Apparo helps “… local nonprofits leverage technology and improve business processes to expand their ability to create positive social change in our community.”

Craighead talked about building relationships through a screen during COVID. She started the job at Apparo when COVID hit. She still hasn’t set foot in the office. This meant she had to be strategic on how to build relationships with the staff. She knew she had to put in quality time to make these relationships.

“I think that relationships should be at the heart of everybody’s personal and professional relationships,” Craighead said. “That’s especially true in nonprofits. Everybody we encounter has a way to impact our world.”

One of the ways that can help people connect is through humor. Whitehead and Crumpton agreed that just having a small laugh can help connect and break up a work day’s monotony. Whitehead described the levels of humor she uses when meeting people at networking events. She really enjoys when people get the spirit and roll with it and take it to the next level.

What are some of the strategies Whitehead uses to build relationships? To her, there are motivations people to build relationships, and those include: personal, altruistic, or business. Meeting Crumpton, who supports Apparo, was humorous. Though when she went to learn more about him, she found his serious side on his LinkedIn page: “My personal and professional goals are to serve the people I’m working with and working for, and I carry this mantra in my professional life and my home life.”

“I always try to look at how I can help people,” Crumpton said.

Make Sure to Follow Along for More Episodes of Straight Outta Crumpton!

Straight Outta Crumpton with Greg Crumpton

Follow us on social media for the latest updates in B2B!

Image

Latest

safer HVAC chemicals
From Second Chances to Stronger Teams: Bradley Henderson on Structure, Culture, and Trades-Based Redemption
May 26, 2026

The trades have always demanded grit, but grit alone doesn’t build a strong workforce. People need structure, clear expectations, and a sense that their work is taking them somewhere. That’s especially true in HVAC and mechanical services, where employers are trying to hire, retain, and develop talent in a labor market that feels tighter and…

Read More
courage
Creative Confidence and Moral Courage: The Leadership Traits Business Schools Should Be Betting On
May 25, 2026

What students need from higher education is becoming harder to pin down than it once was. As higher education faces mounting pressure—from student disengagement to the rapid rise of artificial intelligence—institutions are being forced to rethink not just what students learn, but who they become. New research and industry signals suggest that technical knowledge…

Read More
healthcare
From the C-Suite to the Classroom: A Healthcare Leader’s Bet on the Next Generation
May 25, 2026

Healthcare isn’t short on strategy right now—it’s short on people, access, and experienced leadership where it matters most. In Texas alone, more rural hospitals have closed than in any other state over the past decade, leaving entire communities with limited access to care. At the same time, many health systems are realizing they haven’t…

Read More
AI
The AI Health Score: Turning Hallucinations, Agents, and AI Risk Into Board-Ready Insight
May 24, 2026

As artificial intelligence moves deeper into enterprise operations, many organizations are discovering that the real challenge is not adoption, but control. Traditional software has always been predictable: the same input produces the same output, making it possible to audit systems at a fixed point in time. AI changes that equation. Jeff Carson, founder of…

Read More