Why Community and Mentorships Are Vital to a Great Business

April 7, 2022
Greg Crumpton


Hosts Tyler Kern and Greg Crumpton sit down with industry insider Blair Newsham, the President of HSA Mechanical Services, to talk about their experiences in HVAC, the importance of community, and teaching soft skills for long-term leadership.

“The next generation is always on my mind,” said Crumpton.

As an experienced vet of the hvac contracting industry, Newsham values empathy, “If you have a lot of technical talent but you…have no empathy…then you’re not going to be very successful in this industry. I think we need to focus on being customer driven, being customer focused,” he delivered.

For Crumpton and Newsham community outreach is pertinent in building active business interaction and benevolence within the industry to help “change lives.”

“When you can find that thing that you really connect with, it is such a rewarding thing,” said Crumpton.

“It does make you feel like you’re a part of the community,” highlighted Newsham.

Newsham and Crumpton both recognize the value of community in the industry, – but they also value raising teams that strive to treat themselves and the business well, “My mission is to raise the team,” and through teaching people the trade and showing them this is a viable and great career path, Newsham said, “if you treat yourself well and treat it (the business) well then it will be there for you.”

For HSA Mechanical, community and mentorship are vital to providing good business.

“There’s not many places that make you feel like they really care about you as a person and that’s what we are trying to show,” said Newsham.

The next generation of workers and of leadership knows the value of community and recognizes the importance of empathy in business for having a balanced work-life community. But for those that struggle to empathize, Newsham said mentorship is key, “A lot of that is modeled behavior, not just taught.”

To find more information about Blair Newsham and his team, visit https://hsamechanical.com.

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