The Art of Waiting: How Virtual Queuing Can Help Businesses Reopen Safely During The Coronavirus Pandemic

 

Waiting in line never has been fun, but now it can be dangerous.

Grocery stores and other retail outlets have tried to use tape or other systems to enforce social distancing measures that prevent the spread of COVID-19; however, it can be a struggle with customers not used to the system or simply not paying it any mind.

The solution may be in virtual queuing, methods that allow customers to get in a line that exists outside the physical realm and then be notified when they should come in.

“What we actually want to do is remove people from lines altogether,” said Erik Berg, VP of Marketing for NEMO-Q. “They can wait in their cars, they can wait from home and ultimately it leads to all of us being a lot safer, a lot more health conscious and still leaves a positive taste in the mouth. You’re not going to that business and being forced to wait outside because they’re 20% capacity. You can wait from the comfort of your home.”

The setup can be effective for places like small barber shops, letting a shaggy customer know the chair is now ready for the post-quarantine fade, or as big as sports stadiums when fans are allowed to enter those facilities once again.

“We’re looking at ways to allow people to get their tickets and then be told when it’s safe for them to come inside, maybe moving into the stadium in waves, going to get concessions at certain times and getting push notifications to their phones,” Berg said. “There are lots of different strategies to look at and implement, but I think appointment scheduling and overall use of cell phones is the biggest one for us.”

Right now, it’s keeping us safe, but perhaps in a not-too-distant future when coronavirus is a thing of the past, we’ll also find we want to spend less time in lines simply for convenience’s sake and the innovative solutions offered by NEMO-Q may become a part of every day life.

Follow us on social media for the latest updates in B2B!

Image

Latest

DXpedition
Icom Powers 3Y0K : Ham Radio’s Most Ambitious DXpedition to Remote Bouvet Island Part 1
July 11, 2025

Bouvet Island sits at the edge of the world. It is frozen, uninhabited, and almost impossible to access. Fewer people have set foot there than in space. That level of remoteness is exactly what makes it so valuable to amateur radio operators. The island ranks tenth on ClubLog’s list of Most Wanted DXCC entities,…

Read More
entrepreneurial success
The Hidden Key to Entrepreneurial Success: Build Momentum Through Personal Branding and Authentic Networking
July 10, 2025

What if the biggest pivot of your career started with a conversation?  In this episode of Professional Quotient, host Jason Winningham welcomes Fanny Dunagan, CEO and Content Strategist of PathLynks, LLC. Fanny shares her journey from high-pressure consulting in Singapore to founding her own media and branding company — and why learning to network…

Read More
Q2 2025
RM Q2 2025 Wrap Up
July 9, 2025

Rogue Marketing continues to lead with intention in a space often driven by noise. Q2 2025 reflected a strategic focus on substance, where each initiative supported long-term brand growth. The team transformed internal recognition efforts into enduring brand assets and refined event strategies through immersive, results-driven experiences. Website launches during the quarter balanced visual…

Read More
amateur radios
Hamvention Spotlight: Emergency Preparedness Led PrepHam Paul to Amateur Radios and a Rising Voice in the Field
July 9, 2025

PrepHam Paul (K5VLP) celebrated his first visit to Dayton Hamvention by marking a major channel milestone. He hosted a giveaway of the  IC-2370B mobile radio from Icom to thank viewers for helping him reach 10,000 subscribers. His passion for emergency preparedness, rooted in his experience as an Eagle Scout and later studies in emergency management,…

Read More