Go Back

Making Collections Better Since 1938.

IC System is a nationally recognized debt recovery agency with over 85 years of national experience. IC System's debt collection solutions have helped thousands of clients recapture the revenue they’re owed while maintaining working relationships with debtors.

MarketScale

Business Services
Podcasts

Challenges of Debt Collection 2023

January 25, 2023

On the newest episode of Closing the Books, a podcast by IC System – expert in all things debt collection – host Gabrielle Bejarano chats with President and CEO of IC System, John Erickson, about the challenges of debt collection for the previous years, rolling into 2023. The two discuss…

1) The impact the past few years of consumers’ ability to repay debts has had on the business and IC System’s solutions to these challenges

2) How IC System has outperformed its competitors using new communication systems despite the consumer payment issue

3) What challenges the collection industry will have moving into 2023 and how IC System is well positioned to navigate these challenges

“For our clients in 2023, it’s going to be important for us to continue to use analytics, continue to use modelling and employ these new tools we have smartly . . . always measuring ourselves against the competition,” said Erickson.

Erickson started his career at IC System as a collector, 26 years ago. Erickson has helped grow IC System into the company that it is today and was awarded the Vistage Minnesota IMPACT award in 2017.

IC System has over 85 years of experience in medical and dental debt collection, rent recovery and other business collections. For more information, visit https://www.icsystem.com/.

Recent Episodes

Content strategy
View episode

The Right Content Strategy for Businesses: Why the Focus Should be on Data-Driven, Relevant Content

Business leaders navigate an overwhelming amount of marketing trends, insights, and data daily, often struggling to determine what truly builds trust and engagement. While many brands focus on educational content, research suggests that buyers are more likely to engage with content that offers industry insights, expert perspectives, and authenticity. Trust has become a key…

AI Agents
View episode

The Rise of AI Agents: How Businesses Can Leverage Intelligent Automation

AI is no longer a distant concept—it’s transforming the way businesses operate right now. With businesses increasingly integrating AI to streamline operations and enhance efficiency, the demand for intelligent automation is at an all-time high. Yet, many organizations struggle to integrate AI efficiently, facing a significant skills gap. What if AI could be deployed…

Matt Brost
View episode

Freedom in Saying NO with Matt Brost | Ep. 25 | Growthwell with Josh Byrd

In an era where busyness is often equated with success, the ability to say “no” can spell the difference between burnout and well-being. Studies on workplace well-being suggest that overcommitment and a lack of boundaries can contribute to stress and burnout. As work and personal life increasingly overlap, finding a balance is more important…

Launch Your Branded Show Today

Engage your audience with original, industry-specific content.

Book a Demo Talk to an Expert