Ethical Debt Collection: A Conversation with Al Oberdick of IC System

 

In the latest episode of Closing the Books by IC System, host Gabrielle Bejarano chats with Al Oberdick, a seasoned district sales manager with IC System. With a background in social work, Al joined IC System to champion ethical sales, finding the company’s core values in sync with his. Bejarano and Oberdick discuss the evolution of collection services and weigh the balance of automation and personal touch, especially in post-pandemic scenarios. Al’s enduring tenure at IC System, despite the industry’s challenging reputation, is attributed to the company’s commitment to respectful collections, a personalized approach, and a unique family-owned ethos.

Recent Episodes

Global mobility is reshaping the modern workforce, with millions of professionals relocating each year in pursuit of opportunity, stability, or growth. Yet behind the headlines of talent migration lies a quieter, more difficult truth: restarting a career from scratch—even after years of success—is far more common than people expect. In fact, many skilled immigrants…

As the world faces historic labor shortages, an increase in burnout, and record-high turnover, organizations are confronting a leadership reckoning. In May 2024, Gallup found that more than 50 percent of U.S. employees were actively searching for new jobs or watching for openings. Taken together, these trends signal a clear and growing breakdown in…

Career advice in finance and accounting often centers around promotions, titles, and compensation. But in an era where professionals frequently change jobs every few years—the average American worker now stays in a role for less than four years—industries are facing growing talent shortages and reevaluating what long-term career success looks like. The question many…