Kristina Gursky Promoted to Vice President of Healthcare Client Success

St. Paul, MN, January 24, 2023 – IC System, a nationally licensed collection agency headquartered in St. Paul, Minnesota, is proud to announce the promotion of Kristina Gursky to Vice President of Healthcare Client Success. Kristina will bring her extensive knowledge of the healthcare industry to this role.

“Kristina came to IC System as a process-improvement, strategy, and business analyst,” observed Joe Erickson, IC System’s Vice President of Human Resources and Client Success. “But most recently, she’s led us in managing IC System’s healthcare clients.”

Kristina has been in the revenue cycle industry since 1999. She joined IC System in 2005 as a National Healthcare Account Manager, after serving as a Healthcare Collections Specialist for Wright Medical Center in Clarion, IA, for over four years. She also maintains close ties to the American Association of Healthcare Administrative Management (AAHAM).

In 2020, Kristina became a member of the AAHAM National Patient Financial Advocate Task Force. Kristina also serves as the President of the MN Gopher Chapter of AAHAM. Additionally, Kristina holds AAHAM Certified Revenue Cycle Professional credentials, her HFMA Certified Revenue Cycle Specialist designation and a degree in Healthcare Administration.

“Ultimately, Kristina is an expert in revenue cycle management,” added Erickson. “And when I say ‘expert,’ I mean it. She is able to understand the complex nature of the healthcare industry. With this new role, she’s going to be helping us push forward our strategic initiatives in the healthcare industry. It’s a big job, but Kristina knows her stuff when it comes to this industry.”

“Collecting past due amounts from patients is a tough job, made even more challenging when working with complex third-party reimbursement rules and increasing industry regulations,” Kristina said. “I’m proud of the work IC System has done to ensure our processes remain compliant, patient-friendly, and solution-oriented while providing first-class service to our healthcare clients and partners. And I am excited to help IC System remain an industry leader in healthcare collection processes as the industry continues to evolve.”

 

About IC System

IC System is one of the largest receivables management companies in the United States. Founded in 1938, IC System is a privately held accounts receivable management firm in its third generation of family ownership. IC System provides customized, tailor-made debt recovery solutions for healthcare, dental, small business, government, utilities, and telecommunications industries nationwide. Follow IC System on Twitter at @icsystem or on Linkedin.

 

Follow us on social media for the latest updates in B2B!

Image

Latest

career
Stop Chasing Titles, Build a Career That Matters: A CAO’s Advice on Long-Term Success
March 11, 2026

Career advice in finance and accounting often centers around promotions, titles, and compensation. But in an era where professionals frequently change jobs every few years—the average American worker now stays in a role for less than four years—industries are facing growing talent shortages and reevaluating what long-term career success looks like. The question many…

Read More
Career success
A CEO’s Blueprint for Career Success: Leading with Love to Drive Performance and Culture
March 10, 2026

Leadership right now feels heavier than it did just a few years ago. Teams are stretched, expectations are high, and many employees are quietly disengaged. In fact, Gallup’s 2025 U.S. data shows that only about 31% of employees are actively engaged at work, leaving the majority feeling disconnected or indifferent. For CEOs and senior…

Read More
employer-sponsored apprenticeships
The Degree That Pays You Back: How Employer-Sponsored Apprenticeships Are Rewriting Higher Ed
March 9, 2026

Higher education is under pressure. Over the past few years, public confidence in the value of a four-year degree has declined significantly, with fewer Americans expressing a strong belief that traditional higher education delivers a worthwhile return on investment. At the same time, employers consistently report that graduates lack job-ready skills—particularly the “durable skills”…

Read More
Denial Data
Turning Denial Data Into Action: How Healthcare Organizations Can Fight Back Against Payer Denials
March 5, 2026

Healthcare providers across the U.S. are facing a growing wave of claim denials that is putting pressure on already strained hospital finances. Industry research from the American Hospital Association shows that nearly 15% of medical claims submitted to private payers are initially denied, forcing hospitals and health systems to spend about $19.7 billion annually attempting…

Read More