People, Process, Service: The Process of Storytelling

 

It was storytime on this week’s episode of People, Process, Service, as a true professional in the field of broadcast journalism came into the MarketScale studio to chat with hosts Bill Kasko, President and CEO of Frontline Source Group, and Tyler Kern, MarketScale publisher. Mike Snyder is head of communications at the Tarrant County Criminal District Attorney’s Office. Still, residents of Dallas-Forth Worth, TX, might know him better from his three decades as a News Anchor and Correspondent at NBC-5 (KXAS).

Snyder shared his career filled with stories of people and the changing process of delivering news to the community. Snyder viewed his role as a reporter as providing a service to the community, and he realized early on that storytelling was the key to success in reaching people and delivering relevant information. And in that effort, Kasko and Kern were not to be left disappointed.

From his early start as a disc jockey to his eventual role as a news reporter, Snyder spent
the podcast telling stories of his career in news, which took him to Russia during the collapse of the Soviet Union, and his long-term friendship with Jerry Lewis.

“It’s the people I’ve met in life along the way who have helped me make the transition from amateur news reporter to a professional storyteller,” Snyder said.

What about the state of news today? Snyder provided a lot of thoughts and insight.

“What passes for news today is a convenience in between commercials,” Snyder said. “We need to get back to real reporting (and) dig into things that are important and matter to people.”

For the latest news, videos, and podcasts in the Hospitality Industry, be sure to subscribe to our industry publication.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

personal branding
Personal Branding Now Drives B2B Success, Customer Trust, and Competitive Advantage
December 5, 2025

Personal branding has rapidly shifted from a “nice-to-have” to a strategic imperative in B2B marketing, reshaping how companies communicate, differentiate, and build trust. As industries evolve and professionals take on more dynamic, multi-stream careers, visibility and authenticity have become critical assets. Key findings from the Edelman + LinkedIn Thought Leadership Impact Report show that…

Read More
IT
Real-World IT Practices Are Streamlining AV Deployments and Raising the Bar for Consistency
December 4, 2025

For years, the AV industry has discussed the long-anticipated convergence with IT—but that shift is no longer theoretical. With cloud adoption accelerating, hybrid work normalizing, and organizations rebuilding digital infrastructure after years of rapid change, AV systems now sit squarely on the IT backbone. In fact, the majority of newly upgraded conference rooms require network-centric…

Read More
ROI
ROI Case Study
December 3, 2025

Denials are no longer a slow leak in the revenue cycle—they’re a fast-moving, rule-shifting game controlled by payers, and hospitals that don’t model denial patterns in real time end up budgeting around losses they could have prevented. PayerWatch’s four-digit, client-verified ROI in 2024 shows what happens when a hospital stops reacting claim by…

Read More
coverage
Clip 2 – Fighting for Coverage: One Patient’s Story
December 3, 2025

Health insurers love to advertise themselves as guardians of care, but the real story often begins when a patient’s life no longer fits neatly into a spreadsheet. In oncology especially, “coverage” isn’t a bureaucratic checkbox—it’s the fragile bridge between a treatment that finally works and a relapse that can undo years of grit…

Read More