Checking in on Customer Success Stories
In today’s fast-evolving tech landscape, operational excellence is no longer just a buzzword—it’s a necessity. For hospitality tech providers, meeting the demands of efficiency, responsiveness, and scalability requires more than just keeping up; it demands forward-thinking innovation. The move from on-premises systems to cloud-based platforms has become a transformative force, reshaping how businesses serve both…
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Checking in on Customer Success Stories
Suchi Reddy on Customer Care
In today’s competitive tech landscape, customer care is no longer confined to help desk tickets and troubleshooting calls—it’s about building meaningful, lasting partnerships. For companies striving to retain customers and build trust, proactive engagement from day one is key. That means going beyond the sale to ensure clients are supported through onboarding, training, and continuous…
Checking in on Customer Success Stories
Rising To Every Occasion
In an age where automation is rewriting the rules of customer service, hospitality remains one of the few industries where the human element still reigns supreme. The heartbeat of any hotel isn’t the marble in the lobby or the thread count on the sheets—it’s the people behind the desk and the ones cleaning the rooms,…
Checking in on Customer Success Stories
Hospitality Tales: Navigating Change, Building Teams, and Creating Memories
In an industry where every day opens like a fresh chapter, hospitality remains one of the few professions where unpredictability is part of the job description. It’s a world built on service, where success hinges not just on operational efficiency but also on human connection. Yet as times change, so do the challenges—finding team members…
Checking in on Customer Success Stories
From Structural Engineering to Hospitality: Mehul Patel’s Journey of Resilience and Innovation
The hospitality industry, often romanticized through glossy brochures and scenic hotel lobbies, is in truth a world built on grit, risk, and reinvention. From navigating market saturation to responding to crises like 9/11 and the pandemic, hoteliers have had to evolve constantly to meet changing guest expectations. Nowhere is this more evident than in the…
Checking in on Customer Success Stories
Building Dreams: Dipal Patel’s Journey in the Hotel Industry
In the hospitality industry, where comfort meets commerce, the role of hotel developers is often underestimated. These aren’t just businesspeople investing in buildings—they are stewards of local economies, shapers of neighborhoods, and, increasingly, advocates for community connection. In today’s fast-evolving travel landscape, success doesn’t hinge on bricks and mortar alone; it demands emotional intelligence, cultural…
Checking in on Customer Success Stories
From Spain to Mexico: A Journey of Innovation and Unique Experiences in Hospitality
In an age where hotels often chase the same trends and offer carbon-copy experiences, a growing movement is quietly reshaping the industry—one where hospitality becomes a living, breathing form of self-expression. This evolution is especially palpable in boutique properties where design, memory, and innovation collide. Gone are the days when a hotel was simply a…
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ESA Success Requires Strategy, Infrastructure, and Support Beyond Legislation
As education savings accounts (ESAs) gain traction across the United States, the conversation is shifting from policy debates to the complexities of implementation. Fueled by post-pandemic dissatisfaction with traditional school models and a desire for more customizable educational options, ESAs are being adopted in a growing number of states, often under “universal” frameworks. But…
Supply Chain Data Analytics Fails Without Clean Data, Ventagium Delivers the Fix
Supply chain leaders face an overwhelming volume of siloed data across ERPs, TMS platforms, and warehouse systems, yet few know how to align it for smarter decisions. The stakes are rising fast. According to Capgemini’s 2024 report Data: A Powerful Ally in Tackling Scope 3 Emission Reduction Targets, 85% of organizations cite data access…
What’s Next in Preclinical Cancer Immunotherapy Research?
As the field of cancer immunotherapy rapidly evolves, researchers are turning to next-generation in vitro technologies to replicate the complexities of the tumor microenvironment with unprecedented fidelity. Organoid platforms and ex vivo patient-derived tissue models are transforming how scientists approach preclinical testing, offering deeper mechanistic insights and better predictive power for therapeutic response. With immunotherapies…
Analyzing the Suppressive TME in In Vitro Based Assays
In the rapidly advancing field of cancer immunotherapy, accurately modeling the tumor microenvironment (TME) has become essential to improving the predictive power of preclinical drug testing. As immune-modulating therapies surge forward, with over 4,000 immune modulators in development globally, scientists are refining assay technologies that maintain the complexity of patient-specific tumor biology. In vitro platforms…
