Community Generated Content – Censis
In this customer story from Censis Technologies, Angela Sullivan, the Interim SPD Manager at St. Michael Medical Center in Silverdale, Washington, shares her experience with CensiTrac, Censis’ tracking system. St. Michael Medical Center is a sizable hospital with multiple departments, including orthopedics and the main operating room, each with a unique set of instruments. Angela…
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Censis
CtUC Connect 2023: The Networking and Community Building Event of the Year
CtUC Connect 2023, set to take place in Nashville, promises to be an exceptional user’s conference with a range of engaging and challenging sessions to offer attendees. Michael Burger, the opening speaker for this event, invites both returning and first-time participants to a unique experience aimed at reevaluating and recharging one’s life. The primary goal…
Censis
Overcoming Data Challenges: Perspectives of Healthcare Leaders on Informed Decision-Making
Leaders within the healthcare industry discuss the challenges they face in making informed decisions due to data availability and distribution. One leader highlights that, as a director, there’s an expectation to have comprehensive knowledge, but data doesn’t always flow effectively. The situation is unique, with one leader overseeing a single large site and the other…
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How Thoughtful Experience Design Leads to Better Business Outcomes
Salesforce gives organizations the ability to automate marketing, personalize outreach, and manage leads at scale—but those benefits only materialize when complex capabilities are implemented cohesively. Through its Salesforce Practice, CG Infinity brings together Marketing Cloud capabilities—including Email Studio, Automation Studio, and Journey Builder—alongside dynamic content, Cloud Pages, and third-party lead integrations. By designing these…
One Team, Shared Goals: Inside CG Infinity’s Client Philosophy
Successful Salesforce initiatives rely on alignment as much as technology. When partners stay focused on delivery rather than shared priorities, projects risk meeting technical requirements without achieving real business success. The strongest outcomes come from teams that treat client priorities as the foundation for every decision. That mindset defines how Meagan Diegelman, Principal at…
Salesforce Works Best When Informed Judgment Comes First
Salesforce can be a powerful growth platform, but its complexity can put inexperienced organizations at a disadvantage. Without strong in-house expertise, leaders may struggle to assess recommendations, push back on unnecessary scope, or determine whether proposed solutions truly support business outcomes. Over time, this can lead to overbuilt systems, excess cost, and decisions driven…
How CG Infinity’s Focus on Customer Advocacy Drives Better Delivery Outcomes
Strong delivery starts with advocacy—making sure customer priorities are clearly represented, consistently elevated, and never lost as work moves forward. At CG Infinity, that advocacy shows up through proactive thinking, idea-sharing, and a commitment to pushing for better outcomes at every stage of an engagement. Customer voices remain front and center, shaping decisions and guiding…
