Community Generated Content – SambaSafety
The Samba team acknowledges the real impact they have on customers and how their work drives positive outcomes. They emphasize the significance of confidence and having the courage to ask hard questions, take risks, and speak up when necessary. The shared belief in Samba’s mission and the tangible results they have witnessed firsthand provide them…
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Community Generated Content - SambaSafety
Unleashing Confidence: The Power Behind Samba’s Team Unity and Trust Pt. 2, Confidence to Act
SambaSafety team members share their perspectives on what the confidence to act means to them on this episode of the show. The overarching theme is the unwavering trust they have in their colleagues, departments, and the entire Samba organization. From sales to customer success to customer service representatives, each individual highlights the importance of having…
Articles Software & Technology
Transforming Your Quote Form Experience
Navigating the labyrinth of insurance queries can feel akin to running a marathon blindfolded. It’s no wonder then, that 30% of individuals abandon the process when quote forms ask them to dredge up specifics like their license number or driving history. But what if there was a way to secure accurate quotes without enduring…
Articles Software & Technology
Streamline Assessments with Real-Time Accuracy and No More Silly Questions
Is your insurance quote application boring? 30% of customers abandon the quote form when asked for driving history or license number. Enable a more accurate, real-time assessment at quote, without all the silly questions.
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How CG Infinity Brings Cross-Functional Teams Together to Deliver High-Impact Outcomes
CG Infinity’s Salesforce Practice is built around helping organizations move forward together, especially when initiatives span multiple teams with different priorities. The focus is on alignment—bringing the right stakeholders into the conversation early and ensuring decisions are made collaboratively so solutions serve the whole organization, not just one function. That capability is reflected in a…
When Building Beats Buying: A Smarter Approach to Salesforce Decisions at CG Infinity
Salesforce offers a broad ecosystem of tools and integrations, giving organizations flexibility but also introducing constant decisions about when to buy, build, or customize. The strongest strategies apply discipline to those choices, ensuring specific requirements are met without adding unnecessary cost or complexity. That balance is a hallmark of how Mike Reeves, Vice President…
How Thoughtful Experience Design Leads to Better Business Outcomes
Salesforce gives organizations the ability to automate marketing, personalize outreach, and manage leads at scale—but those benefits only materialize when complex capabilities are implemented cohesively. Through its Salesforce Practice, CG Infinity brings together Marketing Cloud capabilities—including Email Studio, Automation Studio, and Journey Builder—alongside dynamic content, Cloud Pages, and third-party lead integrations. By designing these…
One Team, Shared Goals: Inside CG Infinity’s Client Philosophy
Successful Salesforce initiatives rely on alignment as much as technology. When partners stay focused on delivery rather than shared priorities, projects risk meeting technical requirements without achieving real business success. The strongest outcomes come from teams that treat client priorities as the foundation for every decision. That mindset defines how Meagan Diegelman, Principal at…
