Kristina Gursky Promoted to Vice President of Healthcare Client Success

St. Paul, MN, January 24, 2023 – IC System, a nationally licensed collection agency headquartered in St. Paul, Minnesota, is proud to announce the promotion of Kristina Gursky to Vice President of Healthcare Client Success. Kristina will bring her extensive knowledge of the healthcare industry to this role.

“Kristina came to IC System as a process-improvement, strategy, and business analyst,” observed Joe Erickson, IC System’s Vice President of Human Resources and Client Success. “But most recently, she’s led us in managing IC System’s healthcare clients.”

Kristina has been in the revenue cycle industry since 1999. She joined IC System in 2005 as a National Healthcare Account Manager, after serving as a Healthcare Collections Specialist for Wright Medical Center in Clarion, IA, for over four years. She also maintains close ties to the American Association of Healthcare Administrative Management (AAHAM).

In 2020, Kristina became a member of the AAHAM National Patient Financial Advocate Task Force. Kristina also serves as the President of the MN Gopher Chapter of AAHAM. Additionally, Kristina holds AAHAM Certified Revenue Cycle Professional credentials, her HFMA Certified Revenue Cycle Specialist designation and a degree in Healthcare Administration.

“Ultimately, Kristina is an expert in revenue cycle management,” added Erickson. “And when I say ‘expert,’ I mean it. She is able to understand the complex nature of the healthcare industry. With this new role, she’s going to be helping us push forward our strategic initiatives in the healthcare industry. It’s a big job, but Kristina knows her stuff when it comes to this industry.”

“Collecting past due amounts from patients is a tough job, made even more challenging when working with complex third-party reimbursement rules and increasing industry regulations,” Kristina said. “I’m proud of the work IC System has done to ensure our processes remain compliant, patient-friendly, and solution-oriented while providing first-class service to our healthcare clients and partners. And I am excited to help IC System remain an industry leader in healthcare collection processes as the industry continues to evolve.”

 

About IC System

IC System is one of the largest receivables management companies in the United States. Founded in 1938, IC System is a privately held accounts receivable management firm in its third generation of family ownership. IC System provides customized, tailor-made debt recovery solutions for healthcare, dental, small business, government, utilities, and telecommunications industries nationwide. Follow IC System on Twitter at @icsystem or on Linkedin.

 

Follow us on social media for the latest updates in B2B!

Image

Latest

team
Turning Crises into Momentum: CG Infinity’s Rapid Response Consulting in Action
January 29, 2026

When operations hit critical pressure points, even the most carefully planned projects can unravel. Late-night deployments, complex integrations, and large-scale data migrations are high-stakes moments where small mistakes can threaten months of work. CG Infinity’s Rapid Response Consulting team steps in when the pressure is highest, stabilizing operations, restoring momentum, and reinforcing mission-critical initiatives—fast. Jason…

Read More
Advocacy in Action: How CG Infinity’s Salesforce Practice Puts Clients at the Center of Delivery
January 29, 2026

In today’s enterprise tech landscape, successful Salesforce implementations hinge less on shiny features and more on how well partners align with the real, day-to-day needs of the business. The firms that stand out are the ones that treat delivery as a shared mission—where strategy, execution, and accountability are woven together from the first conversation…

Read More
AI adoption strategy
Field Service Growth Depends on Leading With People, Not Just Technology
January 29, 2026

Skilled trades are facing accelerating retirements, rising customer expectations, and rapid advances in AI—putting the field service industry at a critical inflection point. Industry estimates suggest millions of frontline roles could go unfilled over the next decade, even as technology promises to automate more tasks than ever before. The stakes are high: decisions made now…

Read More
commercial leadership
Why Hotel Performance Depends on Commercial Leadership Across Sales, Marketing, and Revenue
January 28, 2026

The hospitality industry is in the middle of a structural shift toward commercial leadership. Titles like “commercial leader” and “commercial strategy” have gone from buzzwords to necessities as hotels face tighter margins, rising distribution costs, and increasingly fragmented demand. Post-pandemic recovery, accelerated digital marketing spend, and a surge in new supply have forced owners…

Read More