One crucial aspect of training employees is ensuring they retain the information in the courses. Companies should also seek out feedback from class takers to improve the content. Brian recommends several tactics to improve comprehension.

Setting up a survey post-course for comments by participants can help a company improve their online learning. If those taking the class don’t return, it’s a good idea to send them an email reminder. “If someone stopped at the first module, give them a nudge to finish,” Brian said.

Last, organizations should consider the assessment at the end of the program and how relevant it is to the topic. Workforce learning can be required for several reasons, such as practical applications or knowledge acquisition. Whatever the goal, companies should make sure that the evaluation at the end aligns with this.

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