Giving Teachers the Confidence and Strategies to Shift Online

Celebrating the leaders and experts that are powering education into the future, host JW Marshall sets out to ask the “right questions” in EdTech to understand the changes in policy and technology that will power our universities, tradeschools, and companies – and drive growth in upskilling certifications.

 

Most teachers had little experience with online teaching when the pandemic began. In just a few days, they were expected to translate the classroom to the internet. Voices of eLearning is always seeking to provide teachers tips and insights on how to transition successfully. Today, JW Marshall has an expert to share her knowledge, Courtney Ostaff. Ostaff literally wrote the book on the subject, as she’s the author of The Teaching Online Handbook.

The discussion began with an origin story and Ostaff’s first online teaching role. She was a grad student, not planning to become an educator when her program head received a grant to teach computers online. “My first experience was reading a book online, and I was terrible. But nobody knew anything about teaching online 20 years ago,” she said.

Her skillsets and expertise grew over the years, and when the pandemic hit, a friend told her she should “write a book,” and she did.

“Some thought they’d just turn the camera on and do what they did in the classroom, and it’s not effective,” Ostaff commented.

In discussing the book, Ostaff mentioned she structured it like she does her classes. She also said, “It’s not as much as what you do in that Zoom session as what happens offline.”

To make offline and online work, she uses content modules, which are digital folders, and there’s one for every week for every class for students.

When asked about the best use of live time, she responded, “Answer student questions and present new material in a way they can grasp it and do their assignments.”

The biggest challenge she and most teachers face is keeping student’s attention. “They can tune you out, and there’s not much you can do about it. I try to create an expectation that it’s going to be a positive experience and keep pinging them to keep their attention every few minutes,” she said.

Having a set structure to class is essential for Ostaff so that it becomes a habit. She also talked about relationships with parents and the importance of it. “Assume that parents will see your lessons. Learn to be respectful of family time, which is why I don’t have weekend homework, and trust them.”

Listen to Previous Episodes of Voices of eLearning Right Here!

Follow us on social media for the latest updates in B2B!

Image

Latest

personal branding
Personal Branding Now Drives B2B Success, Customer Trust, and Competitive Advantage
December 5, 2025

Personal branding has rapidly shifted from a “nice-to-have” to a strategic imperative in B2B marketing, reshaping how companies communicate, differentiate, and build trust. As industries evolve and professionals take on more dynamic, multi-stream careers, visibility and authenticity have become critical assets. Key findings from the Edelman + LinkedIn Thought Leadership Impact Report show that…

Read More
IT
Real-World IT Practices Are Streamlining AV Deployments and Raising the Bar for Consistency
December 4, 2025

For years, the AV industry has discussed the long-anticipated convergence with IT—but that shift is no longer theoretical. With cloud adoption accelerating, hybrid work normalizing, and organizations rebuilding digital infrastructure after years of rapid change, AV systems now sit squarely on the IT backbone. In fact, the majority of newly upgraded conference rooms require network-centric…

Read More
ROI
ROI Case Study
December 3, 2025

Denials are no longer a slow leak in the revenue cycle—they’re a fast-moving, rule-shifting game controlled by payers, and hospitals that don’t model denial patterns in real time end up budgeting around losses they could have prevented. PayerWatch’s four-digit, client-verified ROI in 2024 shows what happens when a hospital stops reacting claim by…

Read More
coverage
Clip 2 – Fighting for Coverage: One Patient’s Story
December 3, 2025

Health insurers love to advertise themselves as guardians of care, but the real story often begins when a patient’s life no longer fits neatly into a spreadsheet. In oncology especially, “coverage” isn’t a bureaucratic checkbox—it’s the fragile bridge between a treatment that finally works and a relapse that can undo years of grit…

Read More