How Telehealth Will Shape K12 Health Services In 2021

 Telehealth services grew out of necessity during the COVID-19 pandemic, but they’re here to stay. The rapid acceleration of telehealth also forces those in EdTech to incorporate telehealth services to students, especially those in lower-income neighborhoods.

Voice of B2B, Daniel Litwin, talked with Kate Eberle Walker, CEO of PresenceLearning, a provider of live online special education-related services to K-12 schools nationwide, including speech-language therapy, behavioral and mental health therapy, occupational therapy, and assessments, on Marketscale TV.

 

The duo talked about telehealth services, which expanded rapidly during the pandemic. In Michigan, Blue Cross Blue Shield saw the number of medical providers that provide telehealth services jump from 10 to 82 percent. Further, a March 2021 update by the Federation of State Medical Boards saw telehealth waivers issued in 41 states, which helped expand access to telehealth services. The states that issued waivers saw telehealth services skyrocket.

“In K12, teletherapy went from being a niche idea that helped fill gaps, to a wide-spread practice within a year,” Walker said.

But, things aren’t all rosy, especially for those in lower-income areas. In a lower-income school district in North Texas, Garland ISD, 65 percent of students are economically disadvantaged, negatively impacting medical care. The school district opted to integrate telehealth services into their existing services. But, not all school systems might not have this capability, and students need to have access to healthcare.

“The most important thing that telehealth does for an underserved community is it brings qualified clinicians to that community,” Walker said.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

pcp
PCP Attribution Analysis
May 22, 2025

Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…

Read More
sydney health
Sydney Health Demo
May 22, 2025

In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…

Read More
pharmacy
Pharmacy Part 1
May 22, 2025

In this episode, Brent chats with Katie Brennan, National Sales Director at CarelonRx, about making pharmacy benefits more accessible, consistent, and member-friendly. Katie spotlights Carelon new advanced home delivery model, which brings the pharmacy counter—and the pharmacist—into the member’s home. With fewer retail pharmacies offering extended hours and many patients lacking reliable transportation, CarelonRx is…

Read More
inclusive care
Inclusive Care
May 22, 2025

Sammy Gonzalez, Regional Vice President at Elevance Health, joins Brent for a deeply personal and impactful conversation on health equity and inclusive care. Sammy shares a powerful story of medical misdiagnosis tied to cultural assumptions, underscoring how bias—even unintentional—can hinder care quality. He highlights Elevance’s work to improve diversity in provider networks, enhance cultural competency,…

Read More