New Report Reveals Urgent Need for Off-Campus Internet

While E-rate remains a crucial program for schools and libraries to ensure connectivity, the COVID-19 pandemic brought attention to the need for increased flexibility and funds for off-campus learning.

In the 10th annual E-rate Trends Report, based on with a record-breaking 2,138 responses submitted by E-rate applicants, Funds For Learning offers an inside look at the efficacy and value of the federal E-rate program.

“The importance of having fast, reliable internet access for schools and libraries has never been clearer,” writes John Harrington, CEO of Funds For Learning, in the report’s intro. “As a result of the COVID-19 pandemic, communities now have a much deeper appreciation for the significant role that broadband communication plays in educating students and connecting our citizens. K-12 schools and public libraries are at the front lines of providing access to online resources, and they rely on the E-rate program to provide most of the financial support for their Internet connections.”

Key 2020 report findings include:

1. Off-campus internet is an ascendant issue for schools, communities and parents. Ninety percent of respondents report that insufficient internet access is a significant issue in their communities, and 93 percent report that they would share their discounted internet access off-campus if allowed by the FCC.

2. Emergency relief funding was not largely utilized to close the digital divide during the pandemic; the E-rate program is viewed as a viable mechanism to fund off-campus connections–58.6 percent of respondents did not use or were unable to use the Emergency Stabilization Fund for expenses necessary to support off-campus internet access for remote learning. Moreover, 82.5 percent of respondents agree or strongly agree that their schools and libraries would use the E-rate program for off-campus connections.

3. The administration and efficiency of the E-rate program has improved. The majority of respondents are satisfied with the administration of the program by USAC and the EPC tool that enables applicants to file for E-rate funding.

4. The modernization of the E-rate program was successful, and there continues to be increased demand in C2 services. Seventy-five percent of respondents agree or strongly agree that they would be applying for discounts on Category Two services in FY2021.

5. E-rate remains a vital program for schools and libraries to achieve connectivity goals. Ninety percent of respondents agree or strongly agree that schools and libraries connect more students at faster speeds due to the E-rate program.

6. Nearly all survey participants say they believe cybersecurity should be eligible for E-rate funding, with 98 percent agreeing with the idea in 2020 compared to 96 percent in 2019 and 2018.

7. Most schools and libraries will increase their internet bandwidth by at least 50 percent over the next three years, with an average annual increase of 17 percent reported by respondents.

8. Open-ended comments highlighted the desire for internet hot-spot funding, particularly among rural and low-income school communities. “In light of the current and ever changing circumstances it is vitally important that E-rate funds/programs be allowed to be used for hot spots to help enable rural schools to connect students from home where it is impractical and unsafe to get to a Wi-Fi spot,” said one survey respondent. “I would like to see Cybersecurity software and hardware tools protecting our network/users, and Internet Hot Spots for needy families to be eligible for E-rate. Thank you,” write another.

Participation in this year’s survey was at an all-time high with 2,138 responses counted, which is equivalent to 9.9 percent of all FY2020 E-rate applicants.

“As the past few months have so poignantly demonstrated, an online connection should never be taken for granted. Internet access plays a central role in our society, and schools and libraries are at the forefront of making sure our communities are included online,” Harrington says. “The annual E-rate survey amplifies our combined voices to affect positive change for the program; we’ll continue calling upon Congress to leverage the E-rate program for equitable off-campus internet connections.”

Findings from the report will aid and inform key policymakers and administrative members in maintaining the value of the E-rate program, and adapting funding to meet stakeholder needs. To learn more about Funds For Learning’s mission to ensure connectivity for all students, click here.

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

Mission
Why Is the Mission of Benchmark So Important
December 23, 2025

As pharmaceutical innovation accelerates, the margin for error narrows, making quality assurance not just a regulatory necessity but a public good. Benchmark’s mission sits at the intersection of progress and protection—helping manufacturers stay aligned with FDA standards so life-saving therapies reach patients faster and safer. By keeping cleanrooms compliant and companies out of trouble, Benchmark…

Read More
Benchmark
What Is It Like for You to Be Part of the Benchmark Products Teams Now
December 23, 2025

Being part of the Benchmark Products team today means working at the intersection of precision manufacturing and deeply human collaboration, especially in the high-stakes world of cleanroom and sterility assurance solutions. As the organization grows, employees describe a culture that still feels familial—one where clear communication, personal accountability, and genuine care for customers drive…

Read More
Cleaning
Do Your Friends Ever Ask You For Cleaning Tips
December 23, 2025

In a media landscape increasingly shaped by privacy constraints, data clean rooms have emerged as a quiet but powerful way for brands to collaborate without exposing sensitive information, even if, as Will Sepsis quips, some partners would still prefer that “ignorance is bliss.” That tension—between curiosity and caution—captures the moment we’re in, where understanding…

Read More
Clean
Do You Friends Ask You For Cleaning Methods or Clean Their Home
December 23, 2025

At Benchmark Products, where cleanroom precision is part of everyday work, professionals often discover that specialized knowledge doesn’t always translate neatly into casual conversations—especially when friends jokingly wonder if you’ll critique their homes or turn them into germaphobes. The reality is that cleanroom science is about controlled environments and risk mitigation at an industrial scale,…

Read More