The DisruptED World of Upskilling for Frontline Workers – Part 2

August 1, 2023
Ron Stefanski


In today’s rapidly evolving job market, the importance of upskilling for frontline workers cannot be overstated. The rise of new technologies, changing workforce dynamics, and income inequality have intensified the need for continuous learning and skill development. As the pandemic reshapes the way we work, the discussion on leveraging technology and intentional design to enhance virtual learning experiences becomes critical.

How can employers adapt to the changing landscape and effectively upskill their frontline workers in a world driven by technology and remote work?

In this second episode of a two-part series on DisruptED, Host Ron Stefanski engages in a thought-provoking conversation with Michelle Westfort, Chief University Officer at InStride, and Jonathan Lau, Co-Founder and Chief Operating Officer at InStride. They explore the transformative trends of upskilling, including the growing importance of soft skills, the rise of micro-credentials and stackability, the role of adaptive and personalized learning, the impact of remote work on talent strategy, and talent retention strategies. As income inequality rises and individuals seek to secure meaningful and family-supporting jobs, the episode sheds light on how corporations can strategically invest in their workforce to drive long-term success.

The three also discuss…

  1. The evolving landscape of upskilling for frontline workers, focusing on soft skills, technical skills, and role transformation.
  2. The significance of micro-credentials and stackability in shaping industry-focused learning pathways.
  3. The role of adaptive and personalized learning experiences and the power of intentionality in designing effective virtual education.
  4. The impact of remote work on talent strategy and how it aligns with employees’ choices and company culture.

Michelle Westfort, Chief University Officer at InStride, is a visionary leader with extensive experience in upskilling and workforce development. Her contributions in building infrastructure to support employer-led education initiatives have positioned her as a thought leader in the industry.

Jonathan Lau, Co-Founder and Chief Operating Officer at InStride, is a driving force behind the transformation of talent management through upskilling. His passion for empowering employees and bridging the skills gap makes him a prominent figure in the disruptive world of workforce development.

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