University of Texas Distinguished Teaching Professor Dr. John Daly joined the MarketScale Education Technology podcast today. Among other topics, he discussed how you can improve your interpersonal effectiveness and communication on a business level.

“Good communicators don’t just listen and pay attention, they respond as well,” Daly said.

The tips extend beyond just finding common ground in communication; when people can effectively state their position, the goal does not have to be total agreement, according to the Liddell Centennial Professor of Communication.

“People want you to understand them more than they want you to agree with them,” Daly said.

Understanding that principle can help business colleagues navigate choppy disagreements and have all parties come out with a clear understanding, according to Daly.

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