How ENTOUCH’s Operations Team Makes a Difference for Customers

 

John Bailey, VP of Operations at ENTOUCH, knows an effective operations team makes a significant difference for customers. He outlined three things the operations team at ENTOUCH does to make that difference.

Baily highlighted the following points:

  • A strict process for clean, successful installations at all client locations
  • Utilizing internal data to improve customer response needs and times continually
  • Fostering a dedicated operations team that works hard to ensure excellent client engagement

Recent Episodes

Homeowners should consider their energy security as utility rates are increasing about 5% annually, outpacing inflation, and grid demand is rising due to AI data centers. There is a time-sensitive incentive to act, as federal tax credits for owning a solar system require the project to be completed by December 31st of this…

Commercial and industrial electrical rates are rising, and this trend is expected to accelerate due to the massive energy demands from new data centers supporting the AI industry. For example, the Texas electrical grid is projected to need to double its capacity by 2030 to meet this new demand. This significant capital investment…

In this episode of The FSG Podcast, host Daniel Litwin, B2B Media Producer, sits down with Michael Cataline, Commercial Solar Projects Lead at FSG, to unpack one of the most talked-about policy shifts in recent energy history — the Big Beautiful Bill. Backed by the Trump administration, this legislation is poised to reshape the commercial…