Genesys Aerosystems-Dealer Resources
In a recent demonstration, Al Gialousis, Field Engineer for Genesys Aerosystems, unveiled the latest updates to their software and hardware offerings. The demonstration covered a range of topics including pricing, scheduling, order and upgrade processes, aircraft documentation, and software improvements. The software release, version 1.4, addressed several bugs and introduced product improvements. Notably, it added…
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Just Thinking… From Classrooms to Communities, Active Engagement Drives Real Results
Across the country, school districts are searching for sustainable ways to foster equity, achievement, and connection in diverse communities. Amid rapid change in technology and teaching methods, one practice remains consistently vital: active engagement. Research indicates that parental involvement—a crucial component of meaningful engagement—is a significant predictor of student success. According to the National…
Smarter Lights, Lower Costs: How Duke Energy Is Cutting Energy Use at Scale
At a time when utilities are under increasing pressure to reduce operating costs and enhance service without raising rates, Duke Energy is embracing network lighting controls as a strategic solution. With over 360,000 smart nodes already deployed and a long-term plan to modernize 2.5 million lighting assets across six states, the utility giant is…
Why Fixed Wireless Access Is Becoming Essential for Utility Network Upgrades
As energy providers accelerate digital transformation in response to grid modernization and growing connectivity demands, Fixed Wireless Access (FWA) has emerged as a viable alternative to legacy wireline solutions. According to the Edison Electric Institute (EEI), investor-owned electric companies in the United States are expected to allocate approximately $158 billion toward transmission infrastructure projects…
Beyond the Call: Reinventing Utility Customer Engagement with Cloud and AI Tools
At the 2025 Distributech trade show in Dallas, the focus wasn’t just on the latest in energy infrastructure—it was also on the invisible front line of utility operations: the contact center. With customer expectations rising and regulatory pressure intensifying, utility companies are discovering that outdated voice systems are no longer just a nuisance—they’re a…
