Podcast: Maximize Profit and Patient Care, Tips for Boosting Annual Supply Sales

Annual supply sales of contact lenses present an opportunity to not only maximize a practice’s bottom line but can also enhance patient care and patient loyalty in an era when convenience is king. In this recent ECP Viewpoints Podcast, CooperVision’s Dr. Jennifer Palombi, Director of Professional Education and Development for the Americas at CooperVision, and Dr. Jennifer Stewart, founder of Look New Canaan and Chief Vision Officer for OD Perspectives, share actionable strategies to increase annual supply sales, including streamlining operations to make annual purchases easier for patients, internal practice metrics to monitor, patient communication strategies, and staff training tips.

Recent Episodes

Being part of the Benchmark Products team today means working at the intersection of precision manufacturing and deeply human collaboration, especially in the high-stakes world of cleanroom and sterility assurance solutions. As the organization grows, employees describe a culture that still feels familial—one where clear communication, personal accountability, and genuine care for customers drive…

In a media landscape increasingly shaped by privacy constraints, data clean rooms have emerged as a quiet but powerful way for brands to collaborate without exposing sensitive information, even if, as Will Sepsis quips, some partners would still prefer that “ignorance is bliss.” That tension—between curiosity and caution—captures the moment we’re in, where understanding…

At Benchmark Products, where cleanroom precision is part of everyday work, professionals often discover that specialized knowledge doesn’t always translate neatly into casual conversations—especially when friends jokingly wonder if you’ll critique their homes or turn them into germaphobes. The reality is that cleanroom science is about controlled environments and risk mitigation at an industrial scale,…