Compassionate Technology

After 25 years in Financial Services, James Fitter pivoted to healthcare, drawn in by the vision of a better patient experience delivered through technology. Now, as the CEO of Oneview, James is part of a movement finding ways to improve the patient experience, reduce clinician inefficiencies and deliver ROI for health systems by leveraging simple, compassionate technology solutions. Join James in this warm conversation with Verizon’s Robin Goldsmith that moves from enigmatic beginnings to the future vision for the Oneview healthcare platform.

Recent Episodes

The sterile processing industry stands at a pivotal moment. With surgical case volumes rising while departmental resources remaining flat, the pressure to “do more with less” has never been greater. Nowadays, sterile processing departments (SPDs) are struggling with high staff turnover and growing compliance requirements. And while these regulations are designed to improve patient…

With the healthcare landscape seeing many evolving changes, employee engagement is no longer just a buzzword — it’s now a business imperative. Amid rising turnover and persistent staffing shortages, organizations are under pressure to build resilient, engaged teams. According to Gallup, 70% of the variance in team engagement is tied to one factor: the…

Pharmaceutical manufacturers are under increasing pressure to deliver sterile, high-quality medicines in smaller batches and faster cycles. As pharma manufacturing evolves, regulatory demands have intensified, especially following the 2023 revision of EU GMP Annex I, which places new emphasis on contamination control strategies, improved traceability, and minimizing human intervention throughout production. According to American…